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Parafait

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Last updated on

Company health

Employee growth
16% increase in the last year
Web traffic
156% increase in the last quarter

Ratings

G2
4.8/5
(6)
Glassdoor
3.8/5
(27)

Parafait description

Parafait by Semnox is a comprehensive management software designed for amusement parks, family entertainment centers, and food & beverage businesses. It offers a suite of integrated tools to manage various aspects of these businesses, including ticketing, point-of-sale, inventory, customer relationship management (CRM), and more. Parafait aims to streamline operations, enhance customer experience, and provide valuable insights through detailed analytics and reporting.


Who is Parafait best for

Parafait by Semnox offers a comprehensive suite of tools for amusement parks, family entertainment centers, and F&B businesses. It streamlines ticketing, POS, inventory, CRM, and more. Parafait integrates various functionalities into one platform, helping businesses enhance customer experience and gain valuable insights through detailed analytics.

  • Ideal for medium-sized businesses (101-1000 employees), also suitable for small businesses and large enterprises.

  • Best fit for retail, hospitality & tourism, and media & entertainment businesses.


Parafait features

Supported

Parafait offers a Point-of-Sale (POS) system to facilitate transactions within the venue.

Supported

Parafait provides online ticketing functionality through both B2B and B2C channels (OTA & Online Ticketing).

Supported

Parafait includes functionality for inventory and redemption management.

Supported

Parafait offers a 360 CRM solution to manage customer interactions and data.

Supported

Parafait supports self-service kiosks for various customer interactions.

Supported

Parafait supports party and event reservations.

Supported

Parafait provides entry ticketing and access control features.


Parafait alternatives

  • Logo of Clubspeed
    Clubspeed
    FEC management software: bookings, POS, marketing, and operations.
    Read more
  • Logo of Smeetz
    Smeetz
    Seamless ticketing and visitor management for attractions.
    Read more
  • Logo of CenterEdge Advantage
    CenterEdge Advantage
    Streamlines operations for entertainment venues with all-in-one management.
    Read more
  • Logo of ResyOS
    ResyOS
    Restaurant management platform streamlining operations and boosting profits.
    Read more
  • Logo of Silverware
    Silverware
    Restaurant POS system boosting efficiency and customer experience.
    Read more
  • Logo of MyRec.com
    MyRec.com
    Streamlines parks and recreation management, boosting efficiency.
    Read more

Parafait FAQ

  • What is Parafait and what does Parafait do?

    Parafait by Semnox is a comprehensive management software solution for amusement parks, entertainment centers, and F&B businesses. It offers integrated tools for ticketing, POS, inventory, CRM, and more, streamlining operations and enhancing customer experiences through data-driven insights.

  • How does Parafait integrate with other tools?

    Parafait integrates with various tools to offer a comprehensive solution. It supports online ticketing through B2B and B2C channels, point-of-sale systems, self-service kiosks, and CRM platforms. This integration streamlines operations and enhances customer experience.

  • What the main competitors of Parafait?

    Parafait competes with Clubspeed, CenterEdge Advantage, and Smeetz in the family entertainment center management software space. ResyOS and Silverware are alternatives for restaurant management, while MyRec.com focuses on parks and recreation.

  • Is Parafait legit?

    Parafait appears to be a legitimate software solution. It boasts a 4.8 rating on G2 and offers various features suitable for amusement parks and entertainment centers. However, exploring user reviews and comparing it with alternatives like Clubspeed and Smeetz is recommended for an informed decision.

  • How much does Parafait cost?

    I couldn't find pricing information for Parafait. Contact Parafait directly to get product pricing details and determine if it's worth the investment for your needs.

  • Is Parafait customer service good?

    Parafait customers rave about the exceptional customer support, highlighting the team's responsiveness and proactive approach to addressing issues and incorporating feedback. Users appreciate the close collaboration and timely manner in which the support team handles reported problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.