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PayCargo description
PayCargo is a financial platform designed for the logistics industry to simplify payments between companies and their freight providers. Its online solution allows businesses to send payments, automate invoice processing with AI, and access a large network of carriers. PayCargo aims to speed up cargo movement, reduce payment processing costs, and provide better transparency in accounts payable and receivable processes.
Who is PayCargo best for
PayCargo is a financial platform streamlining payments for freight forwarders and logistics companies. Users praise its fast payment processing, especially for international shipments, and helpful customer service representatives. However, some users have reported high transaction fees and occasional issues with customer service. PayCargo offers various plans to accommodate different business sizes and needs.
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Ideal for medium to large businesses in the logistics industry (100+ employees).
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Specifically designed for the transportation and logistics sector.
PayCargo features
Supported PayCargo enables businesses to send payments to their freight providers through various payment methods. |
Supported PayCargo uses AI to automate invoice processing, reducing manual effort and improving efficiency. |
Supported PayCargo offers access to a large network of carriers, facilitating easier payment and communication. |
Supported The PayCargo Account and Enterprise plans allow users to process multiple transactions simultaneously. |
Supported PayCargo provides users with a detailed history of their transactions. |
Supported PayCargo offers automated refund processing for eligible transactions in the Account and Enterprise plans. |
Supported The Enterprise plan allows for custom API integrations to connect with existing business systems. |
PayCargo reviews
We've summarised 25 PayCargo reviews (PayCargo TrustPilot reviews and PayCargo G2 reviews) and summarised the main points below.
- Fast and easy payment processing, especially for international and freight shipments.
- Positive experiences with specific customer service representatives like Samantha, Jordano, and Jessica who are praised for their efficiency and helpfulness.
- Easy-to-follow audit trails for payments.
- Streamlined process for paying for customs and incoming US shipments.
- Quick resolution of payment errors and refunds, often within minutes, when assisted by competent customer service.
- High transaction fees (3.5% + $15) are a common complaint, with some users finding it excessive and comparing it unfavorably to alternatives like PayPal.
- Difficulty finding the correct company to pay and required payment information.
- Hidden subscription fees and unexpected charges, leading to negative user experiences and accusations of deceptive practices.
- Reports of rude and unhelpful customer service representatives, particularly regarding refunds and disputes.
- Account closures and payment issues stemming from PayCargo's internal errors, yet blaming the customer.
PayCargo pricing
The commentary is based on 4 reviews from PayCargo G2 reviews and PayCargo TrustPilot reviews.
PayCargo's pricing structure, including a 3.5% + $15 fee per transaction and a potential annual subscription fee, has drawn considerable criticism for being expensive and non-transparent. Users have reported feeling misled by undisclosed charges and frustrated by the lack of value received for the price. Some find the fees prohibitive, especially compared to alternatives.
Users sentiment
See the PayCargo pricing page.
Pay with credit card only. Unlimited transactions. No annual fee. 3.8% credit card processing fee (of total transaction amount). $5,000 transaction limit. No registration needed. No refund assistance.
Pay via ACH, Credit Card, or PayCargo 30-day Line of Credit. Unlimited transactions. $350 annual fee per user. $3,000 - $1 Million Overnight Limit (can be increased upon request). Batch transactions. Transaction history. Automated refunds. 3.8% Credit Card processing fee (of total transaction amount). Quick approval for up to $50 Million through PayCargo Capital.
Pay via ACH, Credit Card, PayCargo 30-day Line of Credit or Prepaid Account. Unlimited transactions. Unlimited Overnight Limit. Batch transactions. Transaction history. Automated refunds. Premier customer support. Request custom reports. Custom API integrations. Quick approval for up to $50 Million through PayCargo Capital.
PayCargo alternatives
Descartes Forwarder Enterprise SuiteStreamlines freight forwarding: operations, accounting, and customer visibility.Read more
LogisoftStreamlines vehicle shipping operations, automating tasks and boosting efficiency.Read more
PayCargo FAQ
PayCargo is a financial technology platform streamlining payments within the logistics sector. It automates invoice processing, offers a broad carrier network, and simplifies transactions, boosting efficiency and transparency for freight payments. It's ideal for logistics companies needing faster payment processing and simplified financial operations.
What is PayCargo and what does PayCargo do?
PayCargo is a financial technology platform streamlining payments within the logistics sector. It automates invoice processing, offers a broad carrier network, and simplifies transactions, boosting efficiency and transparency for freight payments. It's ideal for logistics companies needing faster payment processing and simplified financial operations.
PayCargo's Enterprise plan offers custom API integrations, allowing businesses to connect PayCargo with their existing systems. This facilitates streamlined data flow and process automation between platforms. Other plans don't include API access, limiting integration capabilities.
How does PayCargo integrate with other tools?
PayCargo's Enterprise plan offers custom API integrations, allowing businesses to connect PayCargo with their existing systems. This facilitates streamlined data flow and process automation between platforms. Other plans don't include API access, limiting integration capabilities.
Alternatives to PayCargo include GoComet for AI-driven freight management, Descartes Forwarder Enterprise Suite for streamlined operations, and Logisoft for vehicle shipping automation. Airwallex offers global business banking solutions, while FT TMS focuses on Indian logistics.
What the main competitors of PayCargo?
Alternatives to PayCargo include GoComet for AI-driven freight management, Descartes Forwarder Enterprise Suite for streamlined operations, and Logisoft for vehicle shipping automation. Airwallex offers global business banking solutions, while FT TMS focuses on Indian logistics.
PayCargo is a legitimate payment platform for the logistics industry. While generally praised for fast payments and helpful customer service, users have reported issues with high transaction fees, hidden charges, and occasional unhelpful customer service. Consider these factors when deciding if PayCargo is safe and suitable for your needs.
Is PayCargo legit?
PayCargo is a legitimate payment platform for the logistics industry. While generally praised for fast payments and helpful customer service, users have reported issues with high transaction fees, hidden charges, and occasional unhelpful customer service. Consider these factors when deciding if PayCargo is safe and suitable for your needs.
PayCargo offers three plans: Ship & Pay at $18 per transaction plus a 3.8% fee, PayCargo Account at $14.50 per transaction plus fees and a $350 annual fee, and PayCargo Enterprise with custom pricing for high-volume businesses. No free trials or free plans are available.
How much does PayCargo cost?
PayCargo offers three plans: Ship & Pay at $18 per transaction plus a 3.8% fee, PayCargo Account at $14.50 per transaction plus fees and a $350 annual fee, and PayCargo Enterprise with custom pricing for high-volume businesses. No free trials or free plans are available.
PayCargo's customer service receives mixed reviews. While some customers praise specific representatives like Samantha for their efficiency and helpfulness in resolving issues quickly, others report negative experiences with rude and unhelpful representatives, especially regarding refunds and disputes.
Is PayCargo customer service good?
PayCargo's customer service receives mixed reviews. While some customers praise specific representatives like Samantha for their efficiency and helpfulness in resolving issues quickly, others report negative experiences with rude and unhelpful representatives, especially regarding refunds and disputes.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.