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Pendo Feedback (formerly Receptive) description
Pendo Feedback is a product feedback tool that helps businesses, particularly software companies, understand what their customers want. It collects feedback from various sources, organizes it, and helps prioritize what to build next. Pendo Feedback goes beyond simple feedback collection, offering in-depth analysis and reporting to segment data and identify trends. This helps product teams make informed decisions based on customer needs and priorities, rather than assumptions. A standout feature is its roadmapping tool, which allows companies to transparently communicate their product development plans with customers, enhancing customer engagement and satisfaction.
Who is Pendo Feedback (formerly Receptive) best for
Pendo Feedback helps software companies understand customer needs by collecting and prioritizing feedback. It offers in-depth analysis, reporting, and a roadmapping tool to foster transparency. A popular choice for product teams seeking data-driven decision-making.
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Best for medium-sized businesses (101-1000 employees).
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Well-suited for E-commerce and Hospitality/Tourism.
Pendo Feedback (formerly Receptive) features
Supported Pendo Feedback collects feedback from various sources, providing insights into customer wants and needs. |
Supported Pendo Feedback helps prioritize gathered feedback to inform product development decisions. |
Supported Pendo Feedback offers in-depth analysis and reporting features to segment data and identify trends. |
Supported Pendo Feedback includes a roadmapping tool to share product development plans with customers, increasing transparency and engagement. |
Supported Pendo Feedback integrates with various platforms, streamlining data collection and analysis. |
Pendo Feedback (formerly Receptive) pricing
The commentary is based on 3 reviews from Pendo Feedback (formerly Receptive) G2 reviews.
Pendo Feedback pricing is a common concern. Some users find it expensive and unclear, impacting perceived value. While it centralizes feedback, the cost needs careful consideration relative to its prioritization capabilities.
Pendo Feedback (formerly Receptive) alternatives
Pendo Feedback (formerly Receptive) FAQ
Pendo Feedback (formerly Receptive) centralizes product feedback, enabling software companies to understand customer needs and prioritize development. It collects feedback, analyzes trends, and facilitates transparent roadmapping, helping product teams make data-driven decisions and improve customer satisfaction.
What is Pendo Feedback (formerly Receptive) and what does Pendo Feedback (formerly Receptive) do?
Pendo Feedback (formerly Receptive) centralizes product feedback, enabling software companies to understand customer needs and prioritize development. It collects feedback, analyzes trends, and facilitates transparent roadmapping, helping product teams make data-driven decisions and improve customer satisfaction.
Pendo Feedback integrates with various platforms to streamline workflows. It connects with tools like Jira, Slack, and Salesforce, enabling seamless data flow and enhanced collaboration. This allows product teams to centralize feedback, automate tasks, and keep stakeholders informed.
How does Pendo Feedback (formerly Receptive) integrate with other tools?
Pendo Feedback integrates with various platforms to streamline workflows. It connects with tools like Jira, Slack, and Salesforce, enabling seamless data flow and enhanced collaboration. This allows product teams to centralize feedback, automate tasks, and keep stakeholders informed.
Top alternatives to Pendo Feedback include Chisel, ProdCamp, and Shorter Loop, all of which offer robust feedback collection and product roadmapping features. Other competitors like WalkMe and Whatfix focus more on user onboarding and in-app guidance.
What the main competitors of Pendo Feedback (formerly Receptive)?
Top alternatives to Pendo Feedback include Chisel, ProdCamp, and Shorter Loop, all of which offer robust feedback collection and product roadmapping features. Other competitors like WalkMe and Whatfix focus more on user onboarding and in-app guidance.
Pendo Feedback is a legitimate product feedback tool, previously known as Receptive. It's safe and used by businesses to gather and analyze customer feedback for product development. It offers roadmapping and integrates with existing workflows.
Is Pendo Feedback (formerly Receptive) legit?
Pendo Feedback is a legitimate product feedback tool, previously known as Receptive. It's safe and used by businesses to gather and analyze customer feedback for product development. It offers roadmapping and integrates with existing workflows.
Pendo Feedback pricing is not publicly available. Contact Pendo's sales team for a customized quote based on your specific product feedback needs.
How much does Pendo Feedback (formerly Receptive) cost?
Pendo Feedback pricing is not publicly available. Contact Pendo's sales team for a customized quote based on your specific product feedback needs.
Pendo Feedback's customer service receives mixed reviews. Some users praise the simple interface and excellent support. Others find the platform buggy, with limited functionality and difficult support interactions, especially regarding the feedback tool.
Is Pendo Feedback (formerly Receptive) customer service good?
Pendo Feedback's customer service receives mixed reviews. Some users praise the simple interface and excellent support. Others find the platform buggy, with limited functionality and difficult support interactions, especially regarding the feedback tool.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.