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PetDesk

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Last updated on

Company health

Employee growth
15% increase in the last year
Web traffic
3% decrease in the last quarter
Financing
July 2018 - $16M

Ratings

G2
4.5/5
(13)
Glassdoor
4.3/5
(75)

PetDesk description

PetDesk is a software platform designed for veterinary clinics to manage client communication and streamline operations. It offers a suite of features including automated appointment reminders, a mobile app for pet owners, online booking, payment processing, and digital marketing tools. PetDesk aims to improve client engagement, reduce no-shows, and free up staff time by automating routine tasks. It integrates with several practice management systems for seamless data flow.

Who is PetDesk best for

PetDesk is a client communication and practice management platform for veterinary clinics. It offers online booking, automated reminders, payment processing, and a mobile app for pet owners. PetDesk streamlines operations, reduces no-shows, and improves client engagement. It integrates with various practice management systems for seamless data flow.

  • Ideal for small to medium-sized veterinary clinics (1-1000 employees).

  • Specifically designed for the veterinary industry to enhance client communication and streamline operations.

PetDesk features

Supported

PetDesk Direct Booking enables clients to schedule appointments online 24/7, from any device.

Supported

PetDesk Communications automates appointment reminders through the PetDesk App and other channels.

Supported

PetDesk Payments facilitates online payment collection and provides access to payment history.

Supported

The PetDesk App empowers pet owners with self-service capabilities for appointment management, communication, and accessing pet records.

Supported

Two-way texting through PetDesk enhances communication, appointment reminders, and overall client engagement.

Supported

PetDesk Data offers insights into clinic performance with reports on financials, client behavior, and other metrics.

Supported

PetDesk integrates with various PIMS to ensure smooth data transfer and synchronization.

PetDesk pricing

The commentary is based on 1 reviews from PetDesk G2 reviews.

PetDesk's pricing is considered somewhat expensive by some users, though the specific cost isn't available in reviews. Despite the price, many find the software's features valuable for managing client communication and appointments.

See the PetDesk pricing page.

PetDesk alternatives

  • Logo of Vetport
    Vetport
    Streamlines vet clinic management: appointments, records, billing, and more.
    Read more
  • Logo of NaVetor
    NaVetor
    Cloud-based vet practice management software streamlining daily tasks.
    Read more
  • Logo of MoeGo
    MoeGo
    Easy pet business management: bookings, payments, and happy clients.
    Read more
  • Logo of Gingr
    Gingr
    Pet care business management: bookings, payments, staff, and clients.
    Read more
  • Logo of Savvy Pet Spa
    Savvy Pet Spa
    Streamlines pet grooming businesses with scheduling, booking, and client tools.
    Read more
  • Logo of Medesk
    Medesk
    Streamlines clinic workflows, manages patients, and boosts efficiency.
    Read more

PetDesk FAQ

  • What is PetDesk and what does PetDesk do?

    PetDesk is a software platform for veterinary clinics that streamlines operations and enhances client communication. It offers features such as online appointment booking, automated reminders, a mobile app, payment processing, and two-way texting. PetDesk integrates with various practice management systems for seamless data flow, ultimately improving efficiency and client engagement.

  • How does PetDesk integrate with other tools?

    PetDesk integrates with various practice management systems (PIMS) for seamless data transfer and synchronization. This integration streamlines workflows by ensuring consistent information between PetDesk and the clinic's existing software. It also offers a two-way texting feature to enhance communication and client engagement.

  • What the main competitors of PetDesk?

    Top alternatives to PetDesk include Covetrus Pulse, DaySmart Vet, Vetport, NaVetor, MoeGo, and Gingr. These competitors offer similar features such as appointment scheduling, client communication tools, and practice management functionalities for veterinary clinics.

  • Is PetDesk legit?

    Yes, PetDesk is a legitimate software platform for veterinary clinics. It offers various features like appointment reminders, a mobile app, and online booking. Reviews on G2 and Glassdoor show generally positive ratings, indicating user satisfaction and confirming its safe and reliable service for pet owners and clinics.

  • How much does PetDesk cost?

    I couldn't find any pricing details for PetDesk. Contact PetDesk directly for product pricing, or explore alternative solutions if budget is a concern.

  • Is PetDesk customer service good?

    Users praise PetDesk's customer support for being quick, friendly, and helpful in resolving issues like merging duplicate accounts. They appreciate the readily available support and efficient communication with the customer service team.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.