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Pivotal CRM description
Pivotal CRM, by IgniteTech, is an ERP business management solution that includes CRM features within a larger suite of tools. It is designed to automate routine tasks across various departments such as accounting, inventory, sales, and customer service. Pivotal CRM is suitable for mid-sized to large businesses in industries like retail, wholesale, distribution, and eCommerce that are looking for a comprehensive solution to manage their operations. It stands out with its automation capabilities, real-time data insights, and flexibility to adapt to different business needs.
Who is Pivotal CRM best for
Pivotal CRM by IgniteTech is a comprehensive ERP solution with integrated CRM for mid-sized to large businesses. Users praise its customizability, data management, and sales pipeline features. However, some users mention slow performance, an outdated interface, and a complex setup. It's ideal for companies needing robust data management and sales tools within a larger ERP system.
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Ideal for medium to large businesses (101-1000+ employees).
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Suitable for businesses across various industries, including retail, wholesale, distribution, and eCommerce.
Pivotal CRM features
Supported Pivotal CRM automates tasks across accounting, inventory, sales, and customer service departments, freeing up managers to focus on strategic decisions. |
Supported Pivotal CRM offers real-time data insights, enabling managers to make informed, data-driven decisions. |
Supported Pivotal CRM includes multi-currency capabilities to facilitate global transactions. |
Supported Pivotal CRM has integrated email features, enabling streamlined communication and efficient management of customer interactions. |
Supported Pivotal CRM includes POS features for retail businesses, allowing for efficient transaction processing. |
Supported Pivotal CRM supports wireless connectivity. |
Supported Pivotal CRM includes sales force automation tools to manage and optimize sales processes. |
Pivotal CRM reviews
We've summarised 55 Pivotal CRM reviews (Pivotal CRM G2 reviews) and summarised the main points below.
- Highly customizable to fit specific business needs.
- Comprehensive data management capabilities for customer interactions.
- Effective for managing sales pipelines and customer relationships.
- Good search functionality for quick access to data.
- Seamless integration with Microsoft Outlook.
- Slow performance and loading times, often causing frustration.
- Outdated user interface, appearing clunky and dated.
- Limited third-party integrations, restricting functionality.
- Complex initial setup and steep learning curve, especially for non-technical users.
- Occasional bugs and glitches disrupt workflows.
Pivotal CRM pricing
The commentary is based on 6 reviews from Pivotal CRM G2 reviews.
Pivotal CRM is considered cost-effective and budget-friendly, especially for small businesses. However, some users mention slower product enhancements and the need for in-house developers for customization, which could impact overall cost depending on your needs.
Users sentiment
Pivotal CRM alternatives
Pivotal CRM FAQ
Pivotal CRM by IgniteTech is a comprehensive ERP solution with integrated CRM capabilities. It automates tasks, provides real-time insights, and offers features like multi-currency support, integrated email, and a POS system. Pivotal CRM is ideal for mid-sized to large businesses needing a robust, adaptable platform.
What is Pivotal CRM and what does Pivotal CRM do?
Pivotal CRM by IgniteTech is a comprehensive ERP solution with integrated CRM capabilities. It automates tasks, provides real-time insights, and offers features like multi-currency support, integrated email, and a POS system. Pivotal CRM is ideal for mid-sized to large businesses needing a robust, adaptable platform.
Pivotal CRM integrates seamlessly with Microsoft Outlook, enhancing email communication management. It also offers various integrations within its suite of ERP tools, encompassing accounting, inventory, sales, and customer service functionalities. Information regarding integrations with other third-party applications is limited.
How does Pivotal CRM integrate with other tools?
Pivotal CRM integrates seamlessly with Microsoft Outlook, enhancing email communication management. It also offers various integrations within its suite of ERP tools, encompassing accounting, inventory, sales, and customer service functionalities. Information regarding integrations with other third-party applications is limited.
Top alternatives to Pivotal CRM include Computron, Macola, Divalto infinity, e-automate, XoroERP, and Acumatica. These competitors offer similar ERP and CRM functionalities, catering to businesses seeking streamlined operations and enhanced decision-making.
What the main competitors of Pivotal CRM?
Top alternatives to Pivotal CRM include Computron, Macola, Divalto infinity, e-automate, XoroERP, and Acumatica. These competitors offer similar ERP and CRM functionalities, catering to businesses seeking streamlined operations and enhanced decision-making.
Pivotal CRM, offered by IgniteTech, appears legitimate. Reviews on G2 give it a 3.4/5 rating, and users praise its customizability and data management features. However, note the reported slow performance and outdated interface. Consider exploring alternatives if these are critical concerns.
Is Pivotal CRM legit?
Pivotal CRM, offered by IgniteTech, appears legitimate. Reviews on G2 give it a 3.4/5 rating, and users praise its customizability and data management features. However, note the reported slow performance and outdated interface. Consider exploring alternatives if these are critical concerns.
Pivotal CRM doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and desired features.
How much does Pivotal CRM cost?
Pivotal CRM doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and desired features.
Pivotal CRM's customer service receives mixed reviews. While the tech support is considered friendly and easily reachable, some users have reported slow response times. Overall, users feel the service is adequate, but there's room for improvement.
Is Pivotal CRM customer service good?
Pivotal CRM's customer service receives mixed reviews. While the tech support is considered friendly and easily reachable, some users have reported slow response times. Overall, users feel the service is adequate, but there's room for improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.