What is Productboard and what does Productboard do?

Productboard helps product teams consolidate customer feedback and research to make informed decisions. We find it particularly useful for prioritizing features, building roadmaps, and aligning everyone on a shared product strategy. It's a good option for businesses focused on software development.

How does Productboard integrate with other tools?

We find that Productboard integrates seamlessly with various tools, including Jira and Slack, to centralize information and streamline workflows. However, some integrations may require adjustments for optimal performance.

What the main competitors of Productboard?

We find that Productboard's main competitors include Aha!, ProdPad, Shorter Loop, Canny, Dragonboat, and Ducalis. These alternatives offer similar product management and roadmapping capabilities.

Is Productboard legit?

We believe Productboard is a legitimate product management tool. It's used by reputable companies and offers valuable features. However, we've noticed some negative feedback regarding ease of use, implementation, and pricing. Potential users should carefully evaluate these aspects.

How much does Productboard cost?

Productboard offers a free Starter plan. Paid plans start at $19 per maker/month for Essentials, $59 per maker/month for Pro, and custom pricing for Enterprise. We find the Starter plan suitable for individuals, while growing teams may prefer Essentials or Pro. Enterprise is best for large organizations.

Is Productboard customer service good?

We find that Productboard's customer support is generally considered excellent. Users consistently praise the support team's responsiveness and helpfulness in addressing issues and providing assistance. They are quick to respond and provide friendly, helpful service.

Productboard

Name: Productboard
Rating: 4.3 (249 reviews)
Author: Productboard

Website LinkedIn Twitter

Company health

Employee growth

1% decrease in the last year

Web traffic

38% decrease in the last quarter

Financing

October 2021 - $262M

Ratings

4.3/5

(249)

4.7/5

(127)

3.2/5

(243)

Productboard description

Productboard is a product management software designed to help businesses build better products. It centralizes customer feedback, research, and insights, allowing product teams to prioritize features and make data-driven decisions. Productboard helps align everyone, from development to marketing, around a unified product roadmap. It's used by various companies, including large enterprises like Microsoft and Zoom, to smaller businesses, mainly focusing on product development teams. Its strength lies in consolidating information to streamline product strategy and execution.

Who is Productboard best for

Productboard is a solid choice for product teams aiming to centralize customer feedback and align their product roadmap. We've noticed users appreciate its seamless integration with tools like Jira and Slack, along with its visual roadmaps. Keep in mind that some users find the platform complex and have noted occasional performance slowdowns with extensive data.

Great for companies of all sizes, from startups to enterprises, looking to streamline product strategy and execution.
We find that Productboard is a strong fit for the Software, IT, and Telecommunications industries to centralize feedback.

Productboard features

Supported

Product Roadmap: Product Roadmap feature allows users to create, share, and collaborate with tailored, real-time roadmaps.

Supported

Customer Insights: Customer Insights feature helps users gain insights from customer feedback.

Supported

Data-Driven Prioritization: Data-Driven Prioritization feature helps users prioritize features based on data.

Supported

Feedback collection: Feedback collection allows you to collect customer feedback in a centralized place.

Supported

Prioritization Scorecard: Prioritization Scorecard helps to prioritize the right features.

Supported

Workflow Automation: Workflow Automation helps to automate repetitive tasks.

Supported

Integrations: Integration with other tools allows seamless data flow.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative

-0.5

Ease of Use

Neutral

-0.08

Reliability and Performance

Rather positive

+0.56

Ease of Implementation

Strongly negative

-0.71

Scalability

Strongly negative

-1

Productboard reviews

We've summarised 376 Productboard reviews (Productboard GetApp reviews, Productboard Capterra reviews and Productboard G2 reviews) and summarised the main points below.

Pros of Productboard

Centralizes customer feedback effectively, allowing for easy prioritization.
Integrates seamlessly with tools like Jira and Slack.
Visual roadmaps aid in clear communication of product strategy.
Active and helpful customer support.

Cons of Productboard

Performance can be slow when dealing with a lot of data.
Limited custom reporting options, requiring manual data adjustment.
Integration with some tools can be clunky and require fine-tuning.
Complex navigation and overwhelming features can be confusing for new users.

Productboard pricing

The commentary is based on 28 reviews from Productboard Capterra reviews and Productboard G2 reviews.

We find that users generally consider Productboard expensive, especially smaller teams and startups. While some find the pricing reasonable given the features, the cost is a recurring concern in the reviews. Several users mention the price as a potential barrier despite the value provided.

Users sentiment

Rather negative

-0.5

See the Productboard pricing page.

Productboard has a free plan.
Productboard has a free trial.

Starter

Free

Includes 50 feedback notes, 1 Teamspace, 1 Objective, 1 Product Portal, and 20+ additional integrations.

Essentials

$19 per maker/month

Includes everything in Starter, plus 250 feedback notes, 2 Insights automations, Portal moderation, Feedback loop closing, Release planning, Usage reporting, and Email support.

Pro

$59 per maker/month

Includes everything in Essentials, plus unlimited feedback notes, 3 Teamspaces, 10 Objectives, 10 Insights automations, Manual customer segments, Customizable feature statuses, color scales, and data fields, Trended reporting, and Prioritized email support.

Enterprise

Custom

Includes everything in Pro, plus unlimited Teamspaces, unlimited Objectives, Strategic planning, 3+ Product Portals, SAML SSO & Google SSO, Salesforce integration, Efficiency & allocation reporting and audit logs, SCIM provisioning & granular permissions, and Live onboarding & customer success support.

Productboard alternatives

productboard vs Aha!
Roadmapping software to build brilliant product strategies.
Read more
productboard vs Dragonboat
Connect strategy to execution, empowering product teams to deliver.
Read more
Shorter Loop

Build better products with customer feedback and data insights.
Read more
ProdPad

Roadmap software connecting ideas to strategy for better product decisions.
Read more
Canny

Capture, prioritize, and act on user feedback for better products.
Read more
Gocious

Visualize, track, and analyze product roadmaps for smarter manufacturing.
Read more

Productboard FAQ

What is Productboard and what does Productboard do?

Productboard helps product teams consolidate customer feedback and research to make informed decisions. We find it particularly useful for prioritizing features, building roadmaps, and aligning everyone on a shared product strategy. It's a good option for businesses focused on software development.
How does Productboard integrate with other tools?

We find that Productboard integrates seamlessly with various tools, including Jira and Slack, to centralize information and streamline workflows. However, some integrations may require adjustments for optimal performance.
What the main competitors of Productboard?

We find that Productboard's main competitors include Aha!, ProdPad, Shorter Loop, Canny, Dragonboat, and Ducalis. These alternatives offer similar product management and roadmapping capabilities.
Is Productboard legit?

We believe Productboard is a legitimate product management tool. It's used by reputable companies and offers valuable features. However, we've noticed some negative feedback regarding ease of use, implementation, and pricing. Potential users should carefully evaluate these aspects.
How much does Productboard cost?

Productboard offers a free Starter plan. Paid plans start at $19 per maker/month for Essentials, $59 per maker/month for Pro, and custom pricing for Enterprise. We find the Starter plan suitable for individuals, while growing teams may prefer Essentials or Pro. Enterprise is best for large organizations.
Is Productboard customer service good?

We find that Productboard's customer support is generally considered excellent. Users consistently praise the support team's responsiveness and helpfulness in addressing issues and providing assistance. They are quick to respond and provide friendly, helpful service.

Reviewed by

MK

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.