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Q-Flow

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Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
19% decrease in the last quarter

Ratings

G2
4.6/5
(6)
Glassdoor
3.4/5
(36)

Q-Flow description

Q-Flow by Q-nomy is a comprehensive platform for managing customer interactions from start to finish. It allows businesses to design tailored customer journeys across both online and physical channels. Q-Flow includes modules for appointment scheduling, in-person and virtual queuing, back-office task management, and multi-channel communication. This solution is particularly valuable for healthcare providers seeking to streamline patient experiences and optimize internal workflows.


Who is Q-Flow best for

Q-Flow by Q-nomy is a cloud-based platform that manages customer interactions across online and physical channels. It offers appointment scheduling, queue management, and task management modules. Q-Flow streamlines patient journeys and optimizes workflows, making it ideal for healthcare providers.

  • Ideal for businesses of all sizes (1-1000+ employees).

  • Best for healthcare providers seeking optimized patient experiences and workflows.


Q-Flow features

Supported

Q-Flow facilitates appointment scheduling to streamline service and retail processes, optimizing resource planning and efficiency for shorter customer wait times.

Supported

Q-Flow's queue management system streamlines waiting processes, enforces business rules, and improves customer satisfaction through reduced wait times, enhancing the customer experience.

Supported

Q-Flow's business process management solution enables task orchestration, streamlines operations, and improves organizational efficiency by enforcing business rules and automating workflows for various sectors.

Supported

Q-Flow's customer journey management software eliminates silos and provides omnichannel experiences by integrating physical and digital channels to unify data and deliver personalized service.

Supported

Q-Flow improves patient experiences and facilitates better communication between patients and healthcare providers, optimizing patient flow and simplifying patient intake.

Supported

Q-Flow offers robust integrations, connecting customer interactions from various channels and unifying data across systems to streamline workflows and create seamless customer experiences.

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Q-Flow offers a flexible cloud-based SaaS solution, enabling seamless customer journeys for dynamic business needs.


Q-Flow alternatives

  • Logo of Qminder
    Qminder
    Smooth virtual queuing: happier customers, smarter service.
    Read more
  • Logo of Marketing Automation Cloud & Sales CRM
    Marketing Automation Cloud & Sales CRM
    Streamlines sales and marketing, personalizes campaigns, boosts efficiency.
    Read more
  • Logo of Wavetec
    Wavetec
    Streamlines customer journeys with virtual queuing and smart appointments.
    Read more
  • Logo of Waitwhile
    Waitwhile
    Queue management that delights customers and streamlines operations.
    Read more
  • Logo of EchoApp
    EchoApp
    Unify customer data, automate marketing, and personalize every interaction.
    Read more
  • Logo of SevenRooms
    SevenRooms
    Personalized guest experiences and data-driven restaurant management.
    Read more

Q-Flow FAQ

  • What is Q-Flow and what does Q-Flow do?

    Q-Flow, by Q-nomy, is a customer journey management platform specializing in queue and appointment management. It streamlines patient experiences and optimizes workflows for healthcare providers through task management and multi-channel communication. It integrates online and physical touchpoints for a seamless patient journey.

  • How does Q-Flow integrate with other tools?

    Q-Flow integrates seamlessly with various channels, unifying data across systems to streamline workflows and create a unified customer experience. It connects customer interactions from multiple touchpoints to eliminate data silos and offer a robust, integrated platform.

  • What the main competitors of Q-Flow?

    Q-Flow's main competitors include Qminder, Wavetec, and Waitwhile, all offering queue management solutions. Additionally, EchoApp focuses on customer data unification and marketing automation, while SevenRooms targets restaurant management.

  • Is Q-Flow legit?

    Yes, Q-Flow is a legitimate platform offered by Q-nomy. It's a safe and comprehensive solution used by businesses, especially in healthcare, to manage customer journeys and streamline operations, as evidenced by positive G2 reviews and notable website traffic growth.

  • How much does Q-Flow cost?

    I couldn't find pricing details for Q-Flow. For the most current pricing information, it's best to visit Q-Flow's website or contact their sales team directly. This will ensure you get accurate pricing and understand whether Q-Flow is worth the investment for your needs.

  • Is Q-Flow customer service good?

    There is no information available about Q-Flow's customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.