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Qeymetrics description
Qeymetrics, by iQor, offers business intelligence and operational analytics solutions. It focuses on helping businesses in sales, service, and operations extract actionable insights from their data. Their goal is to improve profitability, efficiency, and customer satisfaction. Their Symphony AI ecosystem aims to optimize the employee lifecycle and enhance customer experience. They offer various solutions like work-at-home options, speech analytics, and a focus on a partnership approach.
Who is Qeymetrics best for
Qeymetrics, by iQor, offers AI-powered business intelligence and operational analytics for improved profitability and customer satisfaction. Users praise its ease of use, helpful data visualization, and effective decision-making support. However, some find the initial learning curve steep and customization limited. Ideal for medium to large businesses in e-commerce or tech seeking enhanced customer relationship management through data analysis.
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Best fit for medium to large businesses (100+ employees).
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Ideally suited for E-commerce and Software/IT/Telecommunications companies.
Qeymetrics features
Supported Qeymetrics offers Interaction Analytics to analyze customer interactions and identify trends for CX improvement. |
Supported Qeymetrics' Symphony AI platform automates tasks, analyzes data, and personalizes the customer experience. |
Supported Qeymetrics offers Business Intelligence tools to optimize customer service and enhance decision-making. |
Supported Qeymetrics provides a Private CX Cloud for secure and scalable management of customer interactions. |
Supported Qeymetrics' data annotation and labeling services ensure high-quality data for effective AI training. |
Supported Qeymetrics uses Intelligent Automation to streamline processes and improve efficiency in customer service. |
Supported Qeymetrics offers Omnichannel solutions for seamless customer interactions across multiple channels. |
Qeymetrics reviews
We've summarised 23 Qeymetrics reviews (Qeymetrics G2 reviews) and summarised the main points below.
- Easy to use and implement.
- Excellent data visualization and dashboards.
- Helpful for data analysis and decision-making.
- Good customer support.
- Integrates with other databases.
- Difficult to learn initially.
- Can be tricky to create complex visuals/graphs/reports.
- Integration with other systems can be time-consuming.
- Expensive, especially for smaller businesses.
- Limited customization for visualizations.
Qeymetrics pricing
The commentary is based on 4 reviews from Qeymetrics G2 reviews.
While Qeymetrics is praised for its comprehensive features and powerful data visualization, some users find the pricing to be expensive, especially smaller businesses. However, its robust functionality and unlimited metrics are considered valuable by others, suggesting a potential cost-effectiveness for certain users.
See the Qeymetrics pricing page.
Qeymetrics alternatives
Qeymetrics FAQ
Qeymetrics, by iQor, provides business intelligence and operational analytics, primarily for sales, service, and operations teams. It leverages AI-powered tools like Symphony to improve efficiency, customer satisfaction, and profitability through actionable data insights and streamlined workflows. They offer solutions including interaction analytics and omnichannel communication.
What is Qeymetrics and what does Qeymetrics do?
Qeymetrics, by iQor, provides business intelligence and operational analytics, primarily for sales, service, and operations teams. It leverages AI-powered tools like Symphony to improve efficiency, customer satisfaction, and profitability through actionable data insights and streamlined workflows. They offer solutions including interaction analytics and omnichannel communication.
Qeymetrics integrates with other databases, enabling users to centralize data for analysis and reporting. While some users find the integration process time-consuming, its capability to connect with various systems enhances its value for data-driven decision-making.
How does Qeymetrics integrate with other tools?
Qeymetrics integrates with other databases, enabling users to centralize data for analysis and reporting. While some users find the integration process time-consuming, its capability to connect with various systems enhances its value for data-driven decision-making.
Alternatives to Qeymetrics include Odigo, SmartLeap HelpTree, ActiveOps WorkiQ, eQube Analytics Suite, bont, and InfinityQS Enact. These competitors offer similar business intelligence and customer experience optimization solutions.
What the main competitors of Qeymetrics?
Alternatives to Qeymetrics include Odigo, SmartLeap HelpTree, ActiveOps WorkiQ, eQube Analytics Suite, bont, and InfinityQS Enact. These competitors offer similar business intelligence and customer experience optimization solutions.
Yes, Qeymetrics is a legitimate business intelligence and analytics solution provider. G2 reviews rate it 4.3/5, praising its ease of use and insightful dashboards. While some users find the initial learning curve steep, its focus on data-driven improvements makes it a safe choice for businesses seeking enhanced customer experience.
Is Qeymetrics legit?
Yes, Qeymetrics is a legitimate business intelligence and analytics solution provider. G2 reviews rate it 4.3/5, praising its ease of use and insightful dashboards. While some users find the initial learning curve steep, its focus on data-driven improvements makes it a safe choice for businesses seeking enhanced customer experience.
Qeymetrics does not publicly disclose its pricing information. Contact their sales team to obtain a customized quote based on your specific product needs and usage.
How much does Qeymetrics cost?
Qeymetrics does not publicly disclose its pricing information. Contact their sales team to obtain a customized quote based on your specific product needs and usage.
Qeymetrics' customer service receives mixed reviews. While some users praise the excellent support, others express concerns about slow response times and the need for improvement in promptness. Overall, the experience appears to vary.
Is Qeymetrics customer service good?
Qeymetrics' customer service receives mixed reviews. While some users praise the excellent support, others express concerns about slow response times and the need for improvement in promptness. Overall, the experience appears to vary.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.