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Qualified is a software platform designed to help businesses generate sales leads from their website traffic. It uses artificial intelligence (AI) to identify potential customers visiting your website and automatically engages them in conversations through chatbots and live chat. Qualified can qualify leads, schedule sales meetings, and provide insights into buyer intent. Integrated with Salesforce, it's best suited for mid-size to enterprise companies focused on maximizing their sales efforts.
Who is Qualified best for
Qualified is ideal for B2B SaaS companies, especially mid-size to large enterprises, focused on boosting sales efforts and generating leads from website traffic. We've noticed users love the seamless Salesforce integration and real-time visitor insights. Keep in mind that some users have mentioned a steeper learning curve for building workflows and automation.
Suited for medium and large enterprises aiming to boost sales and lead generation efforts.
Great for marketing and advertising businesses seeking to maximize lead generation from website traffic.
Qualified features
Supported
AI SDR: Automates inbound motion, delivering personalized experiences.
Supported
AI Conversations: Meet in real time with chat, voice, and video.
Supported
AI Email: Intelligently follow up with inbound leads.
Supported
AI Meetings: Instantly schedule sales meetings.
Supported
AI Offers: Serve personalized marketing offers.
Supported
AI Signals: Understand account-based buying intent.
Supported
The Qualified Platform: Deliver custom website experiences
Supported
Pipeline Generation: Qualified has turned our website into a pipeline machine.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Neutral
+0.14
Customer Service
Strongly positive
+1
Ease of Use
Strongly positive
+0.89
Reliability and Performance
Strongly positive
+0.78
Ease of Implementation
Strongly positive
+0.73
Scalability
Strongly positive
+0.8
Qualified reviews
We've summarised 1024
Qualified reviews (Qualified G2 reviews) and
summarised the main points below.
Pros of Qualified
Outstanding customer support and success management, consistently praised for responsiveness and expertise.
Seamless Salesforce integration allows for personalized experiences and efficient lead routing.
Real-time visitor insights provide valuable data for sales engagement.
The AI SDR (Piper) is a unique feature that creates meaningful touchpoints and enhances sales outreach.
Cons of Qualified
Occasional downtime for the Qualified chatbot, impacting lead capture.
Limited HubSpot integration creates difficulties with lead scoring and order of operations.
Steep learning curve for building workflows and automation.
Reporting features could be more granular, especially flow analytics across versions.
Qualified pricing
The commentary is based on 56 reviews from Qualified G2 reviews.
We find that Qualified's pricing is generally considered high, especially for smaller businesses or when adding more features. However, many users feel the investment is worthwhile due to the platform's effectiveness and positive ROI.
Qualified is a sales-generating platform leveraging AI to identify and engage website visitors. We find that it excels at qualifying leads, scheduling meetings, and offering insights into buyer intent, making it ideal for mid-size to enterprise businesses using Salesforce.
What is Qualified and what does Qualified do?
Qualified is a sales-generating platform leveraging AI to identify and engage website visitors. We find that it excels at qualifying leads, scheduling meetings, and offering insights into buyer intent, making it ideal for mid-size to enterprise businesses using Salesforce.
How does Qualified integrate with other tools?
We find that Qualified excels with its Salesforce integration, allowing for a smooth data flow and personalized outreach. However, users have noted a more limited HubSpot integration. It also offers custom website experiences to engage visitors effectively.
How does Qualified integrate with other tools?
We find that Qualified excels with its Salesforce integration, allowing for a smooth data flow and personalized outreach. However, users have noted a more limited HubSpot integration. It also offers custom website experiences to engage visitors effectively.
What the main competitors of Qualified?
We find that Qualified's main competitors include Drift, a revenue acceleration platform; Warmly, which offers personalized website greetings; and Zipteams, focusing on AI-powered sales insights and automation. Other alternatives include AiSDR, Salesken, and Kickscale.
What the main competitors of Qualified?
We find that Qualified's main competitors include Drift, a revenue acceleration platform; Warmly, which offers personalized website greetings; and Zipteams, focusing on AI-powered sales insights and automation. Other alternatives include AiSDR, Salesken, and Kickscale.
Is Qualified legit?
We find that Qualified is a legitimate platform. It receives positive ratings (4.9/5 from 1024 reviews) and exhibits positive growth trends. Users praise its customer support and Salesforce integration. However, some have noted occasional downtime and a steep learning curve.
Is Qualified legit?
We find that Qualified is a legitimate platform. It receives positive ratings (4.9/5 from 1024 reviews) and exhibits positive growth trends. Users praise its customer support and Salesforce integration. However, some have noted occasional downtime and a steep learning curve.
How much does Qualified cost?
I'm sorry, but pricing information for Qualified is not available at this time. Please visit the vendor's website for the latest pricing details.
How much does Qualified cost?
I'm sorry, but pricing information for Qualified is not available at this time. Please visit the vendor's website for the latest pricing details.
Is Qualified customer service good?
We find that Qualified's customer service is generally viewed positively. Users frequently praise their customer success managers, highlighting their responsiveness, expertise, and proactive support. They're often described as an extension of the user's team.
Is Qualified customer service good?
We find that Qualified's customer service is generally viewed positively. Users frequently praise their customer success managers, highlighting their responsiveness, expertise, and proactive support. They're often described as an extension of the user's team.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.