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Qualified

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Company health

Employee growth
21% increase in the last year
Web traffic
15% increase in the last quarter
Financing
October 2021 - $163M

Ratings

G2
4.9/5
(1024)

Qualified description

Qualified is a software platform designed to help businesses generate sales leads from their website traffic. It uses artificial intelligence (AI) to identify potential customers visiting your website and automatically engages them in conversations through chatbots and live chat. Qualified can qualify leads, schedule sales meetings, and provide insights into buyer intent. Integrated with Salesforce, it's best suited for mid-size to enterprise companies focused on maximizing their sales efforts.


Who is Qualified best for

Qualified is ideal for B2B SaaS companies, especially mid-size to large enterprises, focused on boosting sales efforts and generating leads from website traffic. We've noticed users love the seamless Salesforce integration and real-time visitor insights. Keep in mind that some users have mentioned a steeper learning curve for building workflows and automation.

  • Suited for medium and large enterprises aiming to boost sales and lead generation efforts.

  • Great for marketing and advertising businesses seeking to maximize lead generation from website traffic.


Qualified features

Supported

AI SDR: Automates inbound motion, delivering personalized experiences.

Supported

AI Conversations: Meet in real time with chat, voice, and video.

Supported

AI Email: Intelligently follow up with inbound leads.

Supported

AI Meetings: Instantly schedule sales meetings.

Supported

AI Offers: Serve personalized marketing offers.

Supported

AI Signals: Understand account-based buying intent.

Supported

The Qualified Platform: Deliver custom website experiences

Supported

Pipeline Generation: Qualified has turned our website into a pipeline machine.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.14

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Strongly positive
+0.78

Ease of Implementation

Strongly positive
+0.73

Scalability

Strongly positive
+0.8

Qualified reviews

We've summarised 1024 Qualified reviews (Qualified G2 reviews) and summarised the main points below.

Pros of Qualified
  • Outstanding customer support and success management, consistently praised for responsiveness and expertise.
  • Seamless Salesforce integration allows for personalized experiences and efficient lead routing.
  • Real-time visitor insights provide valuable data for sales engagement.
  • The AI SDR (Piper) is a unique feature that creates meaningful touchpoints and enhances sales outreach.
Cons of Qualified
  • Occasional downtime for the Qualified chatbot, impacting lead capture.
  • Limited HubSpot integration creates difficulties with lead scoring and order of operations.
  • Steep learning curve for building workflows and automation.
  • Reporting features could be more granular, especially flow analytics across versions.

Qualified pricing

The commentary is based on 56 reviews from Qualified G2 reviews.

We find that Qualified's pricing is generally considered high, especially for smaller businesses or when adding more features. However, many users feel the investment is worthwhile due to the platform's effectiveness and positive ROI.

Users sentiment

Neutral
+0.14

See the Qualified pricing page.


Qualified alternatives

  • Logo of Warmly
    Warmly
    Personalized website greetings boost sales; know your visitor.
    Read more
  • Logo of Drift
    qualified vs Drift
    Chat, convert, close. Revenue acceleration platform.
    Read more
  • Logo of Zipteams
    Zipteams
    AI-powered sales insights and automation for faster revenue.
    Read more
  • Logo of AiSDR
    AiSDR
    AI sales assistant automates outreach and books more meetings.
    Read more
  • Logo of Alisha - AI SDR
    Alisha - AI SDR
    AI-powered sales outreach: finds leads, writes emails, closes deals.
    Read more
  • Logo of Salesken
    Salesken
    AI-powered sales coaching for better calls and bigger wins.
    Read more

Qualified FAQ

  • What is Qualified and what does Qualified do?

    Qualified is a sales-generating platform leveraging AI to identify and engage website visitors. We find that it excels at qualifying leads, scheduling meetings, and offering insights into buyer intent, making it ideal for mid-size to enterprise businesses using Salesforce.

  • How does Qualified integrate with other tools?

    We find that Qualified excels with its Salesforce integration, allowing for a smooth data flow and personalized outreach. However, users have noted a more limited HubSpot integration. It also offers custom website experiences to engage visitors effectively.

  • What the main competitors of Qualified?

    We find that Qualified's main competitors include Drift, a revenue acceleration platform; Warmly, which offers personalized website greetings; and Zipteams, focusing on AI-powered sales insights and automation. Other alternatives include AiSDR, Salesken, and Kickscale.

  • Is Qualified legit?

    We find that Qualified is a legitimate platform. It receives positive ratings (4.9/5 from 1024 reviews) and exhibits positive growth trends. Users praise its customer support and Salesforce integration. However, some have noted occasional downtime and a steep learning curve.

  • How much does Qualified cost?

    I'm sorry, but pricing information for Qualified is not available at this time. Please visit the vendor's website for the latest pricing details.

  • Is Qualified customer service good?

    We find that Qualified's customer service is generally viewed positively. Users frequently praise their customer success managers, highlighting their responsiveness, expertise, and proactive support. They're often described as an extension of the user's team.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.