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Raygun

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Last updated on

Company health

Employee growth
18% decrease in the last year
Web traffic
32% decrease in the last quarter
Financing
January 2014 - $1M

Ratings

G2
4.3/5
(122)

Raygun description

Raygun helps you find and fix software errors before they impact your customers. It gives you a detailed view of your software's performance, highlighting crashes and slowdowns. This helps your team understand the user experience and prioritize important fixes. Raygun works across various platforms, including mobile apps and websites, and offers integrations with popular development tools.

Who is Raygun best for

Raygun helps software teams proactively identify and resolve errors before they impact users. It offers real-time monitoring, detailed error information (including stack traces), and integrations with popular tools. Users praise its detailed error insights and alerting capabilities, while some find the interface clunky and pricing unclear. Raygun is best for companies prioritizing proactive error management.

  • Best for small to enterprise-level businesses needing robust error monitoring.

  • Ideal for software, IT, e-commerce, retail, media, manufacturing, and education.

Raygun features

Supported

Raygun captures and displays stack traces for effective debugging.

Supported

Raygun supports real-time application and server performance monitoring.

Supported

Raygun generates reports on errors, including frequency and affected users. Some features may depend on the plan.

Supported

Raygun logs errors and exceptions during user sessions, providing detailed diagnostics.

Supported

Raygun supports code-level crash reporting and performance monitoring, allowing developers to pinpoint issues.

Supported

Raygun supports application performance monitoring, including response time, error rate, and throughput.

Raygun reviews

We've summarised 123 Raygun reviews (Raygun TrustPilot reviews and Raygun G2 reviews) and summarised the main points below.

Pros of Raygun
  • Detailed error information, including stack traces.
  • Real-time alerts and notifications.
  • Useful dashboards for monitoring.
  • Integrates with popular tools like Slack and Jira.
  • Helps identify errors before users report them.
Cons of Raygun
  • The user interface can be clunky.
  • Limited historical data available (only two months).
  • Inconsistent error grouping.
  • Unclear pricing structure, can be expensive.
  • Difficult setup for some integrations (e.g., Teams).

Raygun pricing

The commentary is based on 14 reviews from Raygun G2 reviews.

Raygun offers different pricing plans for Crash Reporting, Real User Monitoring, and Application Performance Monitoring. Usage Capping and SAML SSO can be purchased as add-ons.

See the Raygun pricing page.

  • Raygun has a free trial.

Raygun alternatives

Raygun FAQ

  • What is Raygun and what does Raygun do?

    Raygun is an error monitoring and performance tracking platform that helps developers detect, diagnose, and resolve software issues. It provides real-time alerts, detailed error reports, and performance monitoring dashboards to identify and fix bugs, crashes, and slowdowns across websites, mobile apps, and other platforms.

  • How does Raygun integrate with other tools?

    Raygun integrates with popular development tools, such as Slack and Jira, enhancing team communication and workflow. It also supports various platforms like mobile apps and websites, streamlining error tracking across your software ecosystem. However, some users find setting up certain integrations challenging.

  • What the main competitors of Raygun?

    Raygun competitors include Rollbar, LogRocket, Honeybadger, Dynatrace, Lightrun, and Instabug. These alternatives offer similar error tracking, performance monitoring, and user experience insights. They provide various features like real-time alerts, session replays, and integrations with development tools.

  • Is Raygun legit?

    Yes, Raygun is a legitimate error monitoring and performance management software. It's trusted by many companies for its detailed error reporting and real-time alerts, helping identify and fix software errors before they impact users. However, some users find the pricing unclear and the interface clunky.

  • How much does Raygun cost?

    Raygun does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific needs and determine if Raygun is worth the investment.

  • Is Raygun customer service good?

    Raygun's customer service receives positive feedback. Users appreciate the immediate notifications and visibility of exceptions. While some users mention slow updates and resistance to feature requests, overall, the service is considered helpful and effective for real-time monitoring and issue resolution.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.