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Reachdesk description
Reachdesk is a software platform designed for sending physical gifts and direct mail to clients, customers, and employees. It helps businesses use gifting to improve sales, customer relationships, and employee engagement. Reachdesk offers a global network of vendors and integrates with other business software to automate and measure the impact of gifting campaigns. It's geared towards mid-size to larger businesses and focuses on providing a measurable return on investment.
Who is using Reachdesk?
Who is Reachdesk best for
Reachdesk is a platform designed for sending gifts and direct mail to clients, customers, and employees. We find that it's particularly useful for medium to large businesses looking to automate and personalize gifting for sales, marketing, and customer success. Users love the platform's ease of use, range of gifts, excellent customer service, and seamless Salesforce integration.
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Perfect for mid-sized (101-1,000 employees) to large enterprises (1,001+). Automate personalized gifting campaigns.
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Great for marketing and advertising. Boost client engagement with impactful gifting and direct mail strategies.
Reachdesk features
Supported Warehousing & Global Shipping: Reachdesk offers warehousing and global shipping solutions to help businesses manage and distribute their corporate gifting and direct mail campaigns worldwide. |
Supported Swag and Events: Reachdesk provides swag and events solutions, enabling businesses to create and manage branded merchandise and event experiences to engage with customers and employees. |
Supported Reporting & Budgets: Reachdesk offers reporting and budgeting tools to help businesses track the performance of their gifting and direct mail campaigns and manage their budgets effectively. |
Supported Sourcing & Support: Reachdesk provides sourcing and support services to help businesses find the right products and vendors for their gifting and direct mail campaigns and provides support throughout the process. |
Supported Reachdesk Marketplace: Reachdesk Marketplace provides access to over 4,600 personalized gifts from vetted local vendors worldwide, enabling global businesses to connect with diverse audiences and make every corporate gift feel personal and impactful. |
Supported Reachdesk eGifting: Reachdesk eGifting enables businesses to send personalized eGifts to recipients in over 170 countries, with a wide range of eGift options and the ability for recipients to select their preferred eGift or donate to charity. |
Supported AI-Driven Personalization: With Reachdesk's AI-driven personalization feature, you can elevate your corporate gifting and direct mail strategy. The platform crafts bespoke gifting experiences tailored to each recipient, eliminating generic gifts and ensuring a more meaningful and impactful connection. |
Supported CRM Integration: Reachdesk integrates seamlessly with major CRM tools like Salesforce. Reachdesk Insights empowers you to track, measure, and optimize how gifting influences your pipeline directly in-app. Leverage proven ROI metrics to secure budget, drive team adoption, and refine tactics for maximum impact and clarity in attribution. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Reachdesk reviews
We've summarised 820 Reachdesk reviews (Reachdesk G2 reviews) and summarised the main points below.
- Easy to use platform.
- Great range of gifts.
- Excellent customer service.
- Seamless Salesforce integration.
- Some of the gifts are pricey.
- Many pages do not work well on mobile.
- Limited gift options for certain countries.
Reachdesk pricing
The commentary is based on 85 reviews from Reachdesk G2 reviews.
We find Reachdesk's pricing to be a common concern. While many users appreciate its features and ease of use, some find the platform and individual gifts expensive, impacting their budget quickly. Others mention inconsistent pricing or unexpected charges. However, many feel the benefits outweigh the costs.
Users sentiment
Reachdesk alternatives
Reachdesk FAQ
Reachdesk helps businesses send gifts and direct mail to strengthen client and employee relationships. We find its global vendor network and software integrations make gifting campaigns efficient and impactful, particularly for sales, marketing, and customer success teams. It's ideal for medium to large businesses.
What is Reachdesk and what does Reachdesk do?
Reachdesk helps businesses send gifts and direct mail to strengthen client and employee relationships. We find its global vendor network and software integrations make gifting campaigns efficient and impactful, particularly for sales, marketing, and customer success teams. It's ideal for medium to large businesses.
Reachdesk integrates with major CRM tools, notably Salesforce, to track and measure the influence of gifting on your sales pipeline directly within the app. It also connects with a global network of vendors for sourcing and delivery.
How does Reachdesk integrate with other tools?
Reachdesk integrates with major CRM tools, notably Salesforce, to track and measure the influence of gifting on your sales pipeline directly within the app. It also connects with a global network of vendors for sourcing and delivery.
Reachdesk competes with Sendoso, Snappy, Giftsenda, CorporateGift.com, and Giftbit. These platforms offer similar services like sending corporate gifts, automating campaigns, and managing client relationships. Some alternatives focus on specific niches, like Cardly with handwritten cards.
What the main competitors of Reachdesk?
Reachdesk competes with Sendoso, Snappy, Giftsenda, CorporateGift.com, and Giftbit. These platforms offer similar services like sending corporate gifts, automating campaigns, and managing client relationships. Some alternatives focus on specific niches, like Cardly with handwritten cards.
We find Reachdesk to be a legitimate platform. They offer a wide range of gifts and integrate with Salesforce, but keep in mind some users have reported issues with pricing and platform reliability. We encourage you to research and compare it with alternatives before committing.
Is Reachdesk legit?
We find Reachdesk to be a legitimate platform. They offer a wide range of gifts and integrate with Salesforce, but keep in mind some users have reported issues with pricing and platform reliability. We encourage you to research and compare it with alternatives before committing.
Reachdesk doesn't publicly share pricing details. Contact their sales team for a custom quote based on your specific needs. This is common for corporate gifting platforms.
How much does Reachdesk cost?
Reachdesk doesn't publicly share pricing details. Contact their sales team for a custom quote based on your specific needs. This is common for corporate gifting platforms.
We find that Reachdesk's customer service is generally viewed positively. Users frequently praise the helpfulness and responsiveness of the support team and their customer success managers. While some experienced delayed responses, the overall sentiment towards their service is favorable.
Is Reachdesk customer service good?
We find that Reachdesk's customer service is generally viewed positively. Users frequently praise the helpfulness and responsiveness of the support team and their customer success managers. While some experienced delayed responses, the overall sentiment towards their service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.