Rep AI

Personalized real-time shopper engagement: Boost eCommerce sales with personalized, real-time shopper engagement.

Fast, accurate and efficient eCommerce support: Fast, accurate and efficient eCommerce support with AI-powered assistance.

Actionable insights to drive sales growth: Gain actionable insights to drive sales growth and conversions.

Plug-and-Play Set Up: Rep AI’s intuitive setup lets you get started fast - no tech skills required! Seamlessly integrate with your tools and start seeing results in minutes.

1-Click Catalog Adoption: Instantly sync and display your Shopify product catalog with just one click, streamlining setup and product recommendations.

AI Coaching: Train the AI to match your brand’s tone, policies, and preferences, ensuring personalized, on-brand interactions.

Brand Voice and Visual: Easily customize Rep AI to match your brand’s tone, voice, and visual style for a consistent, on-brand shopper experience.

Resource Library: Upload your resources, docs, and files, and automatically read and train on them, adapting to your business needs seamlessly.

Power Up Your Tech Stack: Easily connect Rep AI's chatbot to your existing tech stack, integrating with your favorite tools for a smooth and efficient workflow.

On-Time Engagement: Engage shoppers at the perfect moment with timely, context-driven chatbot conversations that boost conversions.

Product Finder: Delivering personalized product results by understanding the context of the conversation, not just keywords.

Guide between pages: Guiding shoppers between pages based on their choices, helping them find what they need and enhancing their experience.

Add to cart and checkout: Add to cart directly through the chat, streamlining the purchase process without leaving the conversation.

Sales Skills: Personalized shopper engagement based, across the buyer funnel, timely interactions that drive conversions.

Live Conversation Drop-In: Jump into any conversation in real-time, offering live support whenever needed, while the AI continues handling the rest.

Post-order tasks agent: AI handles post-order tasks like tracking, cancellations, and returns, streamlining your support and improving customer experience.

Helpdesk ticketing: Create tickets in your Helpdesk, with full summary, streamlining support workflows and ensuring no issue goes unresolved.

Knowledge base and FAQs: Provide instant, accurate answers from your knowledge base, policies and FAQs, ensuring shoppers get the info they need promptely.

Performance analytics: Track key metrics like conversion rates, engagement, and support efficiency, to drive continuous improvement.

CX and missing data insight: Tap into missing website information and CX recommendations, that helps you proactively address issues and improve shopper interactions.

Drop-off Reasons: Find out drop-off reasons and common shopper questions, to optimize buying funnel and improve performance.

Granular Conversations filtering: Explore conversations by challenges, issues, topics, traffic sources, and shopper type, offering full transparency to level up the customer experience.

Predicted Pricing: Rep AI offers traffic-based pricing, allowing you to scale your customer experience cost-effectively as your business grows.

Safe and secure: Robust data protection, encryption, and compliance with privacy standards as GDPR and CCPA, ensuring your customer information and sales data is always protected.

Customers are our priority: Get smooth onboarding and dedicated customer success, ensuring you get up and running quickly, with ongoing optimization and support to maximize your results.

Your favorite integrations: Seamlessly integrating with your favorite tech stack making it easy to enhance your workflow without disruption.