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Logo of Salesforce Partner Relationship Management (PRM)

Salesforce Partner Relationship Management (PRM)

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Last updated on

Company health

Employee growth
2% increase in the last year
Web traffic
7% decrease in the last quarter
Financing
July 2022 - $65M

Ratings

G2
4.3/5
(114)
Glassdoor
4.1/5
(18141)

Salesforce Partner Relationship Management (PRM) description

Salesforce Partner Relationship Management (PRM) helps businesses manage relationships with partners. Built on Salesforce's customer relationship management (CRM) system, it offers tools for onboarding, marketing, sales enablement, and performance tracking, all within a single platform. This helps companies streamline partner interactions, improve collaboration, and ultimately drive more revenue.

Who is Salesforce Partner Relationship Management (PRM) best for

Salesforce PRM is a robust partner relationship management solution ideal for businesses of all sizes seeking to streamline partner interactions. Users praise its seamless Salesforce integration, user-friendly interface, and automation capabilities for lead distribution and communication. However, some find the initial setup complex and the pricing high. If you're looking to enhance partner collaboration and drive revenue growth, Salesforce PRM offers a comprehensive platform, but be prepared for a learning curve and potential implementation challenges.

  • Ideal for small, medium, and enterprise businesses.

  • Suitable for businesses across various industries.

Salesforce Partner Relationship Management (PRM) features

Supported

Salesforce PRM offers tools to track and analyze partner performance, including real-time updates and KPIs.

Supported

Salesforce PRM natively integrates with Salesforce CRM.

Supported

Salesforce PRM supports automated lead routing based on predefined criteria.

Supported

Salesforce PRM automates and streamlines partner onboarding, simplifying new partner integration.

Supported

Salesforce PRM offers resources, sales and marketing tools, and collaboration features for partner enablement.

Supported

Salesforce PRM supports deal registration, tracking, approvals, and conflict detection.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.71

Customer Service

Rather positive
+0.5

Ease of Use

Rather positive
+0.58

Reliability and Performance

Neutral
+0.07

Ease of Implementation

Neutral
-0.28

Scalability

Rather positive
+0.67

Salesforce Partner Relationship Management (PRM) reviews

We've summarised 111 Salesforce Partner Relationship Management (PRM) reviews (Salesforce Partner Relationship Management (PRM) G2 reviews) and summarised the main points below.

Pros of Salesforce Partner Relationship Management (PRM)
  • Seamless integration with the broader Salesforce ecosystem.
  • User-friendly interface for easy management of partner relationships.
  • Customizable dashboards and reports for real-time performance tracking.
  • Automation features streamline lead distribution and partner communication.
  • Self-service tools empower partners and improve efficiency.
Cons of Salesforce Partner Relationship Management (PRM)
  • Initial setup and customization can be complex and resource-intensive.
  • Steep learning curve for new users, especially those unfamiliar with Salesforce.
  • Advanced configurations may require costly external development support.
  • High price, especially for smaller organizations or those with limited budgets.
  • Limited customization for certain features despite overall flexibility.

Salesforce Partner Relationship Management (PRM) pricing

The commentary is based on 17 reviews from Salesforce Partner Relationship Management (PRM) G2 reviews.

Salesforce PRM is praised for robust features and partner management capabilities, but its cost is a recurring concern, especially for smaller organizations. Some reviewers mention complex licensing and a steep learning curve, impacting overall affordability.

Users sentiment

Strongly negative
-0.71

See the Salesforce Partner Relationship Management (PRM) pricing page.

Salesforce Partner Relationship Management (PRM) alternatives

Salesforce Partner Relationship Management (PRM) FAQ

  • What is Salesforce Partner Relationship Management (PRM) and what does Salesforce Partner Relationship Management (PRM) do?

    Salesforce Partner Relationship Management (PRM) is a platform built on Salesforce's CRM that helps businesses manage partner relationships. It provides tools for onboarding, marketing, sales enablement, and performance tracking to streamline partner interactions, enhance collaboration, and drive revenue growth.

  • How does Salesforce Partner Relationship Management (PRM) integrate with other tools?

    Salesforce PRM seamlessly integrates with Salesforce CRM and other tools through APIs. This allows for streamlined data flow between systems, enhanced collaboration, and improved visibility across the partner ecosystem. It also offers integrations with popular marketing automation and other business tools.

  • What the main competitors of Salesforce Partner Relationship Management (PRM)?

    Top alternatives to Salesforce PRM include PartnerPortal.io, Oracle Partner Management, Impartner PRM, Kiflo PRM, Zift Solutions, and Allbound. These competitors offer similar features for partner relationship management, often at a lower cost or with more specialized functionalities.

  • Is Salesforce Partner Relationship Management (PRM) legit?

    Yes, Salesforce Partner Relationship Management (PRM) is a legitimate software offered by Salesforce. It's a safe and widely used platform designed to help businesses manage their partner relationships, boost sales, and improve collaboration. However, potential users should be aware of the potential for complex setup and high costs.

  • How much does Salesforce Partner Relationship Management (PRM) cost?

    I couldn't find pricing details for Salesforce Partner Relationship Management (PRM). Contact Salesforce directly to get product pricing and determine if it's worth it for your business.

  • Is Salesforce Partner Relationship Management (PRM) customer service good?

    Customer reviews on Salesforce Partner Relationship Management (PRM) are generally positive, highlighting excellent support and helpful resources. Some users mention the platform's complexity and cost, especially for smaller businesses, but many appreciate its real-time support and comprehensive features for managing partner relationships.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.