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SAP SuccessFactors description
SAP SuccessFactors is a cloud-based human resources (HR) software suite designed to manage various aspects of the employee lifecycle. It offers tools for recruitment, onboarding, payroll, performance management, learning & development, and more. Focusing on aligning HR processes with business goals, SuccessFactors aims to improve employee engagement, increase productivity, and provide data-driven insights for better decision-making in organizations of all sizes. Its user-friendly interface and comprehensive features make it a popular choice for businesses looking to streamline their HR operations and enhance the overall employee experience.
Who is SAP SuccessFactors best for
SAP SuccessFactors is a comprehensive cloud HR suite that brings all HR tasks together in one easy-to-use system. From recruitment to payroll, performance management to learning & development, it covers the entire employee lifecycle. In our experience, users appreciate its user-friendly interface and mobile app, though some find the UI a bit outdated.
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Great for larger enterprises (1000+ employees) needing robust talent and employee data management solutions.
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We find that SuccessFactors serves businesses across all industries well, offering scalable HR solutions.
SAP SuccessFactors features
Supported Core HR & payroll: Global solutions for core HR, payroll, time tracking, benefits admin, and HR service delivery. |
Supported Talent management: Software for talent intelligence, recruiting, onboarding, performance, compensation, learning, succession, and development. |
Supported HR analytics and workforce planning: Data-driven people insights, workforce planning tools, and AI-driven recommendations. |
Supported Sales performance management: Sales planning, automated processes, and incentive compensation management. |
Supported AI for human resources: Cultivate a dynamic, inclusive, and future-ready workforce. |
Supported AI-enabled processes: Improve employee experience and guide decisions across the employee lifecycle. |
Supported AI-enabled career experience: Insights into career and growth opportunities. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SAP SuccessFactors reviews
We've summarised 678 SAP SuccessFactors reviews (SAP SuccessFactors G2 reviews) and summarised the main points below.
- Easy to use, and great support for individual growth.
- Comprehensive HR software suite with tools for recruitment, onboarding, payroll, performance management, learning & development, and more.
- User-friendly interface
- Brings all HR tasks together in one easy-to-use system.
- Mobile app is great for completing tasks from a mobile device.
- The UI looks a little outdated compared to other products on the market.
- It is not well integrated with Google Suite.
- The reporting function is lackluster.
- Occasional bugs and system crashes
- System gets slow and doesn’t respond well
SAP SuccessFactors pricing
The commentary is based on 32 reviews from SAP SuccessFactors G2 reviews.
We find that users often mention the high cost of SAP SuccessFactors, especially smaller businesses. While some appreciate the comprehensive features, others find the pricing a barrier. A few users mentioned a lack of transparent pricing information.
Users sentiment
See the SAP SuccessFactors pricing page.
SAP SuccessFactors alternatives
Apex Human Capital ManagementStreamlined payroll, HR, and benefits, designed for service providers.Read more
sap-successfactors vs WorkdayStreamlines HR, finance, and planning for smarter business decisions.Read more
AT&T Workforce ManagerStreamlines mobile team management, boosting productivity and communication.Read more
SAP SuccessFactors FAQ
We find that SAP SuccessFactors is a cloud-based HR software suite covering the entire employee lifecycle, from hiring and onboarding to performance management and learning. It helps businesses streamline HR processes, improve employee engagement, and make data-driven decisions. It's particularly well-suited for larger companies with complex HR needs.
What is SAP SuccessFactors and what does SAP SuccessFactors do?
We find that SAP SuccessFactors is a cloud-based HR software suite covering the entire employee lifecycle, from hiring and onboarding to performance management and learning. It helps businesses streamline HR processes, improve employee engagement, and make data-driven decisions. It's particularly well-suited for larger companies with complex HR needs.
We find that SAP SuccessFactors offers robust integration capabilities, including pre-built connectors for popular platforms. It also supports custom integrations through APIs, allowing you to connect with various other HR and business tools. However, some users have reported challenges integrating with specific tools like Google Suite.
How does SAP SuccessFactors integrate with other tools?
We find that SAP SuccessFactors offers robust integration capabilities, including pre-built connectors for popular platforms. It also supports custom integrations through APIs, allowing you to connect with various other HR and business tools. However, some users have reported challenges integrating with specific tools like Google Suite.
We find that SAP SuccessFactors' main competitors include Cegid Talentsoft, Apex HCM, Workday, and ADP. While AT&T Workforce Manager and Workday Credentials offer some overlapping functionalities, they cater to more niche use cases.
What the main competitors of SAP SuccessFactors?
We find that SAP SuccessFactors' main competitors include Cegid Talentsoft, Apex HCM, Workday, and ADP. While AT&T Workforce Manager and Workday Credentials offer some overlapping functionalities, they cater to more niche use cases.
Yes, SAP SuccessFactors is a legitimate and widely used HR software suite. We find that it's a popular choice for businesses, particularly larger enterprises, due to its comprehensive features and cloud-based accessibility. While some users mention the interface looking outdated, many praise its ease of use and helpful support.
Is SAP SuccessFactors legit?
Yes, SAP SuccessFactors is a legitimate and widely used HR software suite. We find that it's a popular choice for businesses, particularly larger enterprises, due to its comprehensive features and cloud-based accessibility. While some users mention the interface looking outdated, many praise its ease of use and helpful support.
I'm sorry, but pricing information for SAP SuccessFactors is not available at this time. Contact the vendor directly to get a customized quote.
How much does SAP SuccessFactors cost?
I'm sorry, but pricing information for SAP SuccessFactors is not available at this time. Contact the vendor directly to get a customized quote.
We find that SAP SuccessFactors' customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced slow response times and unhelpful "knowledge-based articles". There's definitely room for improvement to ensure a consistently positive experience.
Is SAP SuccessFactors customer service good?
We find that SAP SuccessFactors' customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced slow response times and unhelpful "knowledge-based articles". There's definitely room for improvement to ensure a consistently positive experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.