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Sardine description
Sardine is a fraud prevention platform used by banks and businesses to detect and prevent financial crime. It analyzes customer behavior, device information, and transaction details to identify suspicious activity and assess risk. Sardine offers a range of features including identity verification, payment fraud detection, and anti-money laundering tools. Their system helps businesses reduce fraud losses, improve compliance, and streamline risk management.
Who is Sardine best for
Sardine is a great fit for mid-size to large financial institutions, fintechs, online retailers, and crypto companies that process high volumes of transactions. We find that its comprehensive platform helps automate risk decisioning, reduce fraud losses, and improve regulatory compliance. Users particularly appreciate its comprehensive user profiles and ease of implementation.
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Perfect for mid-sized to large companies seeking robust fraud prevention and compliance automation.
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Specifically beneficial for finance, banking, and insurance, as well as e-commerce businesses.
Sardine features
Supported KYC Onboarding Agent: Resolves time-consuming KYC verification issues, such as name mismatches across cultures, inconsistent date formats, and DOB inconsistencies, reducing manual reviews and false positives. |
Supported Sanctions Screening Agent: Helps your team efficiently review sanctions, PEP, and adverse media alerts. Learns your standard operating procedures (SOP), provides detailed audit logs, and supports decision validation. |
Supported Merchant Risk Agent: Automates risk scoring and credit decisioning for merchant onboarding, identifying high-risk signals before approval. Monitors for risk profile changes, such as corporate structure updates and online sentiment. |
Supported Disputes Agent: Handles the entire chargeback and dispute process, from gathering data to preparing evidence packages. Formats submissions to match processor requirements and files them automatically. |
Supported Behavioral Risk Agent: Analyzes the behavior of users during logins, new account creations, and other key events to detect sophisticated fraud attempts. Provides a risk score and explains the reasons behind it, such as suspicious IP addresses or unusual device characteristics. |
Supported Payment Fraud Agent: Detects and prevents payment fraud, including card testing, account takeovers, and friendly fraud. Provides real-time risk assessment and adaptive authentication to minimize disruptions to legitimate users. |
Supported Proprietary Signals: Uniquely combine Sardine’s proprietary device intelligence and behavior biometrics (DIBB) in one SDK - consistently the highest ranking features in our risk prediction models. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Sardine reviews
We've summarised 27 Sardine reviews (Sardine TrustPilot reviews and Sardine G2 reviews) and summarised the main points below.
- Comprehensive user profiles provide valuable information for fraud detection.
- Easy to implement and set up custom rules.
- Excellent customer support, especially from Rob Schaefer.
- Powerful tool with comprehensive features for risk assessment.
- User-friendly interface and easy to make changes.
- Device ID tracking for customer device history is imprecise.
- Difficult to understand the meaning of risk scores and influencing factors.
- Overwhelming number of signals can be challenging for new users.
- UI is raw compared to competitors, and out-of-the-box rules are hard to configure.
- The date filter requires extra steps for searches older than one year.
Sardine pricing
The commentary is based on 8 reviews from Sardine G2 reviews and Sardine TrustPilot reviews.
We find that Sardine's pricing is generally considered expensive, especially for smaller businesses. However, some users feel the robust fraud prevention and comprehensive features justify the cost, leading to a positive ROI. Others have expressed dissatisfaction with the pricing given their experience.
Users sentiment
See the Sardine pricing page.
Sardine alternatives
Sardine FAQ
Sardine helps financial institutions fight fraud. We find that its platform analyzes user behavior and transactions to detect suspicious activity and assess risk, offering features like identity verification and fraud detection tools. This helps businesses reduce fraud losses and improve compliance.
What is Sardine and what does Sardine do?
Sardine helps financial institutions fight fraud. We find that its platform analyzes user behavior and transactions to detect suspicious activity and assess risk, offering features like identity verification and fraud detection tools. This helps businesses reduce fraud losses and improve compliance.
We find Sardine integrates seamlessly with your existing tech stack through its single API and pre-built integrations. It also offers webhooks for real-time data updates. More specific integration details are not readily available.
How does Sardine integrate with other tools?
We find Sardine integrates seamlessly with your existing tech stack through its single API and pre-built integrations. It also offers webhooks for real-time data updates. More specific integration details are not readily available.
We find that Sardine's main competitors include Alloy, DataVisor, Udentify, Flagright, SAS Anti-Money Laundering, and fcase. These companies offer similar fraud prevention and anti-money laundering solutions for financial institutions.
What the main competitors of Sardine?
We find that Sardine's main competitors include Alloy, DataVisor, Udentify, Flagright, SAS Anti-Money Laundering, and fcase. These companies offer similar fraud prevention and anti-money laundering solutions for financial institutions.
We find Sardine to be a legitimate fraud prevention platform. They have positive ratings on G2 and Glassdoor and offer strong fraud detection capabilities. However, some users find the complexity and pricing transparency challenging. We see their focus on financial institutions as a key strength.
Is Sardine legit?
We find Sardine to be a legitimate fraud prevention platform. They have positive ratings on G2 and Glassdoor and offer strong fraud detection capabilities. However, some users find the complexity and pricing transparency challenging. We see their focus on financial institutions as a key strength.
I couldn't find any pricing details for Sardine. Contact Sardine directly for specific pricing information.
How much does Sardine cost?
I couldn't find any pricing details for Sardine. Contact Sardine directly for specific pricing information.
We find Sardine's customer service to be generally positive. While some users find the UI challenging, reviews frequently praise the responsiveness and helpfulness of the support team, with specific mentions of Rob Schaefer's excellent support. The team is also praised for being proactive and knowledgeable.
Is Sardine customer service good?
We find Sardine's customer service to be generally positive. While some users find the UI challenging, reviews frequently praise the responsiveness and helpfulness of the support team, with specific mentions of Rob Schaefer's excellent support. The team is also praised for being proactive and knowledgeable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.