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SeatGeek Enterprise

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Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
12% decrease in the last quarter
Financing
February 2022 - $400M

Ratings

G2
2.4/5
(4)
Glassdoor
3.9/5
(243)

SeatGeek Enterprise description

SeatGeek Enterprise is a technology-focused event ticketing platform designed for large-scale events and venues. It offers a suite of tools to manage ticket sales, optimize pricing, and track event performance. SeatGeek Enterprise focuses on providing a user-friendly experience for both event organizers and attendees, emphasizing innovation and data-driven decision-making.


Who is SeatGeek Enterprise best for

SeatGeek Enterprise is a ticketing platform for large venues and events. It offers tools to manage sales, optimize pricing, and track performance. Users praise the clear view-from-seat feature and easy purchase process. However, some have reported issues with overbooking and refunds. Best for large enterprises in entertainment seeking a data-driven ticketing solution.

  • Ideal for medium to large businesses (101+ employees), particularly large enterprises.

  • Well-suited for the entertainment industry and large-scale event organizers.


SeatGeek Enterprise reviews

We've summarised 24 SeatGeek Enterprise reviews (SeatGeek Enterprise TrustPilot reviews and SeatGeek Enterprise G2 reviews) and summarised the main points below.

Pros of SeatGeek Enterprise
  • Provides welcome emails with helpful information about the event.
  • Offers a clear view-from-seat feature before purchase.
  • Fast and easy ticket purchasing process.
  • Reasonable ticket prices and occasional discounts.
  • User-friendly interface and helpful customer service.
Cons of SeatGeek Enterprise
  • Overbooking issues lead to ticket access problems at the venue.
  • Failure to refund canceled tickets and issues with promotional credit.
  • Deceptive advertising practices regarding performer appearances.
  • Unreliable ticket delivery, causing stress and last-minute purchases.
  • Fraudulent activity and account lockouts reported by some users.

SeatGeek Enterprise pricing

The commentary is based on 13 reviews from SeatGeek Enterprise G2 reviews and SeatGeek Enterprise TrustPilot reviews.

SeatGeek Enterprise offers competitive pricing and discounts, with some users praising the affordability of tickets. However, several reviews mention excessive fees, and some even describe the pricing as deceptive, referencing hidden costs and issues with refunds. Therefore, careful consideration of the total cost is advised.

Users sentiment

Neutral
+0.17

See the SeatGeek Enterprise pricing page.


SeatGeek Enterprise alternatives

  • Logo of Hex Technologies
    Hex Technologies
    Collaborative data notebooks, analysis, and beautiful, shareable stories.
    Read more
  • Logo of AudienceView Professional
    AudienceView Professional
    Streamlines ticketing, marketing, and CRM for live events.
    Read more
  • Logo of Tixly
    Tixly
    Streamlined ticketing and event management for venues.
    Read more
  • Logo of SimpleTix
    SimpleTix
    Easy online ticketing and event management, pay-per-ticket.
    Read more
  • Logo of Eventcube
    Eventcube
    Create and manage events, sell tickets, and engage your community.
    Read more
  • Logo of Afton Tickets
    Afton Tickets
    Sell tickets, manage events, and get paid daily. Simple, affordable, reliable.
    Read more

SeatGeek Enterprise FAQ

  • What is SeatGeek Enterprise and what does SeatGeek Enterprise do?

    SeatGeek Enterprise is a ticketing platform for large venues and events, offering tools to manage sales, optimize pricing, and track performance. It prioritizes a user-friendly experience and data-driven decisions for both organizers and attendees.

  • How does SeatGeek Enterprise integrate with other tools?

    There is no information available about SeatGeek Enterprise's integrations with other tools. However, it's designed for large-scale events and venues, focusing on user experience and data-driven decision-making for ticket sales, pricing, and performance tracking.

  • What the main competitors of SeatGeek Enterprise?

    SeatGeek Enterprise competes with other ticketing and event management platforms like AudienceView Professional, Tixly, TicketSauce, SimpleTix, and Eventcube. These platforms offer similar services, including ticketing, marketing, and event management tools.

  • Is SeatGeek Enterprise legit?

    Yes, SeatGeek Enterprise is a legitimate event ticketing platform. However, user reviews on platforms like G2 and Glassdoor reveal mixed experiences. While praised for its user-friendly interface and ticket purchasing process, some users have reported issues with refunds, ticket delivery, and overbooking. Consider these factors when assessing if SeatGeek Enterprise is safe and right for you.

  • How much does SeatGeek Enterprise cost?

    SeatGeek Enterprise pricing is not publicly available. Contact SeatGeek directly for a custom quote based on your organization's needs. Consider exploring alternative ticketing platforms if budget is a primary concern.

  • Is SeatGeek Enterprise customer service good?

    SeatGeek Enterprise's customer service receives mixed reviews. While some users appreciate the helpful information and user-friendly interface, others report difficulties with refunds, deceptive advertising, and account lockouts. Some customers mention helpful customer service interactions, while others describe it as a "scam."


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.