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Logo of ServiceNow Workplace Service Delivery

ServiceNow Workplace Service Delivery

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Last updated on

Company health

Employee growth
20% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
September 2022 - $84M

Ratings

G2
4.6/5
(12)
Glassdoor
4.4/5
(4831)

ServiceNow Workplace Service Delivery description

ServiceNow Workplace Service Delivery helps employees make requests, reservations, and report issues in a single app, like a digital one-stop-shop for office needs. It features automated workflows to manage these requests, including a meeting room booking system with a visual calendar interface. This helps streamline office operations and reduce administrative burden.

Who is ServiceNow Workplace Service Delivery best for

ServiceNow Workplace Service Delivery offers a centralized platform for employees to make requests, reservations, and report issues. This digital one-stop-shop streamlines office operations, particularly meeting room bookings and maintenance requests. It is best suited for large enterprises with hybrid or in-office work models.

  • Best for enterprise companies seeking a centralized platform for workplace services.

  • Suitable for various industries looking to streamline workplace operations.

ServiceNow Workplace Service Delivery features

Supported

Employees can access workplace services, make requests, and report issues via a mobile app.

Supported

ServiceNow WSD supports request management, including service requests, reservations, and issue reporting, with workflow automation.

Supported

ServiceNow WSD integrates with other workplace tools for streamlined workflows and data sharing.

Supported

ServiceNow WSD offers a centralized service catalog through its unified interface and multi-departmental service portal.

Supported

Workplace Service Delivery supports analytics with features like Performance Analytics and Space Management.

Supported

ServiceNow WSD supports workplace requests via Workplace Case Management and a unified interface.

ServiceNow Workplace Service Delivery alternatives

  • Logo of SysAid
    SysAid
    Effortless IT service management, automating help desk and internal requests.
    Read more
  • Logo of SolarWinds IT Help Desk
    SolarWinds IT Help Desk
    Streamlined IT support ticketing, asset tracking, and knowledge base.
    Read more
  • Logo of Alemba Service Manager
    Alemba Service Manager
    Streamlines IT, automates tasks, boosts efficiency, and satisfies users.
    Read more
  • Logo of SolarWinds Service Desk
    SolarWinds Service Desk
    Streamlined IT help desk, asset tracking, and service management.
    Read more
  • Logo of ServiceNow Service Operations
    ServiceNow Service Operations
    Streamlines IT, automates tasks, prevents outages, and improves user experience.
    Read more
  • Logo of Teqtivity
    Teqtivity
    Streamlines IT asset lifecycle management, boosting efficiency and saving costs.
    Read more

ServiceNow Workplace Service Delivery FAQ

  • What is ServiceNow Workplace Service Delivery and what does ServiceNow Workplace Service Delivery do?

    ServiceNow Workplace Service Delivery streamlines workplace requests, reservations, and issue reporting through a single app. It offers automated workflows, a visual room booking system, and integrations with other workplace tools to improve efficiency and reduce administrative overhead.

  • How does ServiceNow Workplace Service Delivery integrate with other tools?

    ServiceNow Workplace Service Delivery integrates with other workplace tools for streamlined workflows and data sharing. It supports various integrations to enhance functionality and centralize workplace management.

  • What the main competitors of ServiceNow Workplace Service Delivery?

    Alternatives to ServiceNow Workplace Service Delivery include Ronspot, UMA Vision, Ofisly (now Dibsido), and Joan. These competitors offer similar functionalities such as desk and meeting room booking, visitor management, and resource allocation tools, often with a focus on user-friendly interfaces and integration with existing systems.

  • Is ServiceNow Workplace Service Delivery legit?

    Yes, ServiceNow Workplace Service Delivery is a legitimate software product. It's a safe and reliable platform used by many companies to streamline workplace services, manage requests, and optimize office resources. It's particularly well-suited for larger enterprises with hybrid or in-office work models.

  • How much does ServiceNow Workplace Service Delivery cost?

    I cannot find pricing information for ServiceNow Workplace Service Delivery. Contact ServiceNow for a quote personalized to your business needs and explore if the product's worth aligns with its cost.

  • Is ServiceNow Workplace Service Delivery customer service good?

    Customer reviews indicate ServiceNow's customer support is generally responsive and contributes to a positive user experience. However, some users find the platform complex, leading to a steeper learning curve for advanced configurations.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.