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SmartDraw description
SmartDraw is a visual software solution for creating diagrams, flowcharts, floor plans, and more. It offers collaborative whiteboarding features, data visualization tools, and integrates with popular platforms like Microsoft Office and Google Workspace. SmartDraw is geared towards enterprise use, with simple licensing, administration, and robust security features. It's used by a wide range of organizations, including many Fortune 500 companies, to improve communication and streamline workflows.
Who is SmartDraw best for
SmartDraw is a strong choice for large enterprises seeking diagramming, data visualization and collaborative whiteboarding. We've seen that users appreciate its extensive template library, user-friendly interface, and integration with tools like Microsoft Office and Google Workspace. It's also often mentioned as a cost-effective alternative to Visio.
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Perfect for companies with over 1000 employees seeking robust diagramming and visual solutions across multiple departments.
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Versatile tool suitable for any industry looking to enhance visual communication and streamline complex workflows with diagramming.
SmartDraw features
Supported Diagramming: SmartDraw offers diagramming capabilities, allowing users to build diagrams of all kinds, from flowcharts to floor plans, using intuitive tools and templates. |
Supported Whiteboarding: SmartDraw provides whiteboarding functionality, enabling teams to collaborate on a seamless workspace regardless of their location. |
Supported Data Visualization: SmartDraw enables users to generate diagrams from data and add data to shapes to enhance existing visuals. |
Supported Enterprise Management: SmartDraw offers enterprise-friendly features, making it easy to administer and license the software across an entire organization. |
Supported Security: SmartDraw prioritizes security, offering measures to keep user data safe. |
Supported Apps & Integrations: SmartDraw provides apps and integrations, allowing users to connect to various tools from Microsoft, Google Workspace, Atlassian, and more. |
Supported What's New: SmartDraw keeps users informed about new features and updates through its "What's New" section. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Scalability
SmartDraw reviews
We've summarised 462 SmartDraw reviews (SmartDraw GetApp reviews, SmartDraw Software Advice reviews, SmartDraw TrustPilot reviews, SmartDraw Capterra reviews and SmartDraw G2 reviews) and summarised the main points below.
- Extensive template library for various diagrams and charts.
- User-friendly interface with drag-and-drop functionality.
- Integrates with popular platforms like Microsoft Office and Google Workspace.
- Cost-effective alternative to Visio.
- Excellent customer service and support resources.
- Difficult to be precise with object placement.
- Steep learning curve for some users.
- Limited 3D modeling capabilities.
- Occasional software glitches and crashes.
- Issues with scaling and measurements.
SmartDraw pricing
The commentary is based on 62 reviews from SmartDraw Capterra reviews, SmartDraw G2 reviews, SmartDraw Software Advice reviews and SmartDraw TrustPilot reviews.
We find that SmartDraw is generally considered a cost-effective alternative to Visio, with many users praising its affordability, especially for larger organizations and site licenses. While some find the yearly subscription a bit much, the overall pricing sentiment is positive, with users feeling they get good value.
Users sentiment
See the SmartDraw pricing page.
For individual use.
For teams with administrative controls, shared folders, and premium support.
For enterprises with SSO, multiple shared folders, and custom company theme.
SmartDraw alternatives
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SmartDraw FAQ
SmartDraw is diagramming software used to create flowcharts, floor plans, and other visuals. We find it's a good option for businesses needing collaborative whiteboarding, data visualization, and integrations with platforms like Microsoft Office. It's especially useful for improving communication and streamlining workflows.
What is SmartDraw and what does SmartDraw do?
SmartDraw is diagramming software used to create flowcharts, floor plans, and other visuals. We find it's a good option for businesses needing collaborative whiteboarding, data visualization, and integrations with platforms like Microsoft Office. It's especially useful for improving communication and streamlining workflows.
SmartDraw integrates with various tools from Microsoft, Google Workspace, and Atlassian. This allows users to connect and share their work seamlessly across different platforms. We find this level of integration makes SmartDraw a versatile tool for various workflows.
How does SmartDraw integrate with other tools?
SmartDraw integrates with various tools from Microsoft, Google Workspace, and Atlassian. This allows users to connect and share their work seamlessly across different platforms. We find this level of integration makes SmartDraw a versatile tool for various workflows.
We find that SmartDraw's main competitors include Creately, AVEVA Diagrams, Configura CET Designer, Cacoo, Vani, and Zen Flowchart. These alternatives offer similar diagramming and visualization capabilities, each with its own strengths and weaknesses.
What the main competitors of SmartDraw?
We find that SmartDraw's main competitors include Creately, AVEVA Diagrams, Configura CET Designer, Cacoo, Vani, and Zen Flowchart. These alternatives offer similar diagramming and visualization capabilities, each with its own strengths and weaknesses.
Yes, SmartDraw is a legitimate diagramming software used by many Fortune 500 companies. We find it's a safe and reliable choice for businesses seeking visual solutions. However, some users have reported occasional glitches.
Is SmartDraw legit?
Yes, SmartDraw is a legitimate diagramming software used by many Fortune 500 companies. We find it's a safe and reliable choice for businesses seeking visual solutions. However, some users have reported occasional glitches.
SmartDraw pricing starts at $9.95 per user, per year for individuals. Teams can get it for $8.25 per user, per year, while enterprises pay $5.00 per user, per year. There's no free trial or free plan currently available.
How much does SmartDraw cost?
SmartDraw pricing starts at $9.95 per user, per year for individuals. Teams can get it for $8.25 per user, per year, while enterprises pay $5.00 per user, per year. There's no free trial or free plan currently available.
We find that SmartDraw's customer service is generally viewed positively. Users frequently praise the helpfulness and responsiveness of the support team, particularly highlighting their assistance with onboarding and troubleshooting. While some have experienced issues, the overall sentiment towards customer service is favorable.
Is SmartDraw customer service good?
We find that SmartDraw's customer service is generally viewed positively. Users frequently praise the helpfulness and responsiveness of the support team, particularly highlighting their assistance with onboarding and troubleshooting. While some have experienced issues, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.