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Smokeball description
Smokeball is a cloud-based legal practice management software designed for small to midsize law firms. It offers a suite of features like automatic time tracking, legal billing and accounting, document automation with over 20,000 forms, and case management, all within a single platform. Smokeball aims to increase law firm profitability by improving efficiency and organization while providing data-driven insights to make better business decisions. They are highly rated and stand out with their dedicated customer support.
Who is Smokeball best for
We find that Smokeball is a great solution for small to mid-sized law firms seeking to enhance their efficiency and profitability. Users particularly appreciate the centralized case management, easy-to-use interface, and extensive form automation. The automatic time tracking is also a notable highlight, ensuring accurate billing and saving valuable time.
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Perfect for law firms with 1-1000 employees seeking to streamline operations and boost profitability. Excellent scalability.
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Specifically tailored for the legal industry, offering tools to automate legal forms and efficiently manage case details.
Smokeball features
Supported Boost profits by 34%: Smokeball helps you focus on your most valuable matters and bill what you’re worth. |
Supported Smokeball AI - Supercharge your practice: Take your firm's productivity to the next level with Smokeball AI. |
Supported Rely on 20k+ legal forms: Our growing library of automated forms in multiple jurisdictions cover 250 plus matter types. |
Supported Make a great first impression: Communicate with prospects and onboard new clients to your firm quickly and professionally. Effortlessly manage your leads. Keep up regular communication with potential clients while tracking your wins and losses. Breeze through the onboarding process. Quickly run conflict checks, estimate the value of your cases and get to work! |
Supported Run your best firm: Get more done in less time by automating repetitive tasks, managing documents and precedents, and tracking time and expenses. Work efficiently from anywhere. Access Smokeball from your desktop, laptop, or mobile device. Stay connected to your firm and your clients no matter where you are. |
Supported Automatically capture every billable minute: Automatically capture every billable minute. Smokeball tracks all your time spent working in our case management software, and Microsoft Word and Outlook. Save time filling time sheets and focus on practicing law. |
Supported Quickly find + fill your documents: Quickly find and fill your documents. Pull from Smokeball's library of 20,000+ automated forms (and add your own), then populate matter details in seconds. Enjoy unmatched accuracy - and hours of saved time. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Smokeball reviews
We've summarised 571 Smokeball reviews (Smokeball Software Advice reviews, Smokeball Capterra reviews and Smokeball G2 reviews) and summarised the main points below.
- Centralized case management, keeping all case details in one place.
- Easy-to-use interface and integration into daily operations.
- Extensive form automation with pre-existing templates and easy customization.
- Responsive and knowledgeable customer support.
- Automatic time tracking for efficient billing.
- Lack of split billing option for invoices shared between parties.
- Lacks autocorrect and some formatting features in integrated Word and memo areas.
- The "Experts" settings are not ideal.
- No Mac compatibility or web browser version.
- Difficult to track aging receivables/unpaid invoices.
Smokeball pricing
The commentary is based on 51 reviews from Smokeball Capterra reviews, Smokeball G2 reviews and Smokeball Software Advice reviews.
We find that Smokeball's pricing is a common concern. While users consistently praise its features and functionality, many consider it expensive, especially for smaller firms or solo practices. Some have even canceled their subscriptions due to price increases. However, others feel the value justifies the cost.
Users sentiment
See the Smokeball pricing page.
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Smokeball has a free trial.
Invoicing, Time & Expense Tracking, Online Payments, Trust Accounting & Reporting, Accounting Integrations
All features in BILL + Client & Matter Management, Task Management, Calendar Management, Document Management, Secure Client Portal, Access to Integrations
All features in BOOST + Practice Area Templates, Practice Area Calculators, Adv. Document Automation, Automated Forms/Templates, Email Management, Word & Outlook Integration, Web App, Communicate powered by Smokeball AI
All features in GROW + Firm Insights Reporting, Lead Management, Inquiry Intake, Advanced Matter Intake, Custom Workflows, Workflow Templates, Staff Activity Reporting, Profitability Reporting, Intake powered by Smokeball AI, Communicate powered by Smokeball AI
Smokeball alternatives
smokeball vs CosmoLexCloud legal practice management: all-in-one, secure, boosts efficiency.Read more
Smokeball FAQ
We find Smokeball to be a helpful tool for small to mid-sized law firms. It offers automatic time tracking, over 20,000 document automation forms, and comprehensive case management features, all designed to boost profitability. We've also heard good things about their customer support.
What is Smokeball and what does Smokeball do?
We find Smokeball to be a helpful tool for small to mid-sized law firms. It offers automatic time tracking, over 20,000 document automation forms, and comprehensive case management features, all designed to boost profitability. We've also heard good things about their customer support.
We find Smokeball integrates seamlessly with Microsoft Word and Outlook for time tracking and document management. It also works with InfoTrack for e-signatures, and LawPay for online credit card payments.
How does Smokeball integrate with other tools?
We find Smokeball integrates seamlessly with Microsoft Word and Outlook for time tracking and document management. It also works with InfoTrack for e-signatures, and LawPay for online credit card payments.
We find that Smokeball's main competitors are CosmoLex, Clio, Aderant Expert, CloudLex, CASEpeer, and CaseFox. These alternatives offer similar functionality, such as case management, time tracking, and billing features, catering to various law firm sizes and needs.
What the main competitors of Smokeball?
We find that Smokeball's main competitors are CosmoLex, Clio, Aderant Expert, CloudLex, CASEpeer, and CaseFox. These alternatives offer similar functionality, such as case management, time tracking, and billing features, catering to various law firm sizes and needs.
We find Smokeball to be a legitimate and helpful tool for law firms. User reviews praise its ease of use, comprehensive features, and excellent customer support. However, note the negative feedback regarding reliability, implementation, and the lack of Mac compatibility.
Is Smokeball legit?
We find Smokeball to be a legitimate and helpful tool for law firms. User reviews praise its ease of use, comprehensive features, and excellent customer support. However, note the negative feedback regarding reliability, implementation, and the lack of Mac compatibility.
Smokeball's pricing plans (Bill, Boost, Grow, Prosper+) all cost $149 per user per month. Add-ons like LeadPro, MatterFlow, Autotime, and Archie AI assistant are available but pricing isn't listed. A free trial is available for the Boost package.
How much does Smokeball cost?
Smokeball's pricing plans (Bill, Boost, Grow, Prosper+) all cost $149 per user per month. Add-ons like LeadPro, MatterFlow, Autotime, and Archie AI assistant are available but pricing isn't listed. A free trial is available for the Boost package.
We find that Smokeball's customer service is generally viewed positively. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their ability to resolve issues quickly and provide useful guidance. While some users have expressed frustration with occasional support delays, the overall sentiment towards Smokeball's customer service is quite favorable.
Is Smokeball customer service good?
We find that Smokeball's customer service is generally viewed positively. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their ability to resolve issues quickly and provide useful guidance. While some users have expressed frustration with occasional support delays, the overall sentiment towards Smokeball's customer service is quite favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.