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Spoke Phone

Website LinkedIn

Last updated on

Company health

Employee growth
11% increase in the last year
Web traffic
25% increase in the last quarter
Financing
July 2019 - $9M

Ratings

G2
3.8/5
(4)

Spoke Phone description

Spoke Phone is a cloud-based phone system designed for mobile-first communication in your business. It combines features of traditional phone systems and contact centers, like call transferring and interactive voice response, but can be accessed easily on computers and smartphones. Spoke Phone aims to improve customer interactions and internal collaboration through its accessible platform and features.


Who is Spoke Phone best for

Spoke Phone is a cloud-based phone system ideal for small to medium-sized businesses with mobile or remote teams. It offers features like call transferring, interactive voice response, and WhatsApp integration, accessible on computers and smartphones. Spoke Phone helps improve customer interactions and team collaboration with a user-friendly platform. Pricing plans start at $30/month.

  • Ideal for small to medium-sized businesses (1-1000 employees).

  • Suitable for businesses across various industries seeking enhanced communication.


Spoke Phone features

Supported

Spoke Phone's "My CallHub" provides a personalized call command center, streamlining communication workflows.

Supported

Spoke Phone integrates with WhatsApp for seamless messaging and file sharing.

Supported

Spoke Phone's Shared Team Inbox allows teams to manage messages and calls from a single platform.

Supported

Spoke Phone's Group SMS feature enables mass communication for marketing and announcements.

Supported

Spoke Phone offers Customer Insights with analytics on call patterns and communication history.

Supported

Spoke Phone's Guided Conversations ensure consistent and efficient customer interactions.

Supported

Spoke Phone's Disposition Forms allow agents to record call outcomes and relevant information.


Spoke Phone pricing

The commentary is based on 1 reviews from Spoke Phone G2 reviews.

Reviewers found Spoke Phone's pricing to be a major advantage, describing it as "affordable" and a "huge bonus." They highlighted its cost-effectiveness compared to other business phone solutions that charge hundreds per month, making it a valuable option for budget-conscious users.

See the Spoke Phone pricing page.

  • Spoke Phone has a free trial.

Essentials
$30/mo

A great set of features sufficient for most users. Includes calls and SMS messages.

Pro-CX
$50/mo

Premium features for personalized customer experiences, more sales, better productivity.


Spoke Phone alternatives

  • Logo of UCaaS|Link
    UCaaS|Link
    Cloud phone system connecting teams across devices, reliably.
    Read more
  • Logo of Caller Desk
    Caller Desk
    Streamlines phone communication, boosts efficiency, and offers insightful analytics.
    Read more
  • Logo of BT Cloud Phone
    BT Cloud Phone
    Flexible cloud phone system replacing desk phones for agile businesses.
    Read more
  • Logo of KrispCall
    KrispCall
    Clear calls, virtual numbers, and smart call management.
    Read more
  • Logo of OneContact PBX
    OneContact PBX
    Cloud phone system streamlining business calls and boosting efficiency.
    Read more
  • Logo of Phone.com
    Phone.com
    Affordable virtual phone system for growing businesses.
    Read more

Spoke Phone FAQ

  • What is Spoke Phone and what does Spoke Phone do?

    Spoke Phone is a cloud-based phone system for mobile-first business communication. It combines traditional phone system features with contact center capabilities accessible on computers and smartphones. Spoke Phone improves customer interactions and team collaboration with features like a unified call hub, WhatsApp integration, and shared inbox.

  • How does Spoke Phone integrate with other tools?

    Spoke Phone integrates with WhatsApp for messaging and file sharing. It also offers a shared team inbox, enabling teams to manage communication from one platform. It's designed to streamline workflows and boost efficiency, particularly for mobile teams.

  • What the main competitors of Spoke Phone?

    Top Spoke Phone competitors include UCaaS, Caller Desk, BT Cloud Phone, KrispCall, OneContact PBX, and Phone.com. These alternatives offer similar cloud-based phone system features for businesses seeking streamlined communication and enhanced collaboration.

  • Is Spoke Phone legit?

    Yes, Spoke Phone is a legitimate cloud-based phone system. It's a safe and reliable option for businesses seeking streamlined communication, particularly SMBs with mobile or remote teams. Spoke Phone offers features like call transferring, IVR, and a shared team inbox accessible on computers and smartphones.

  • How much does Spoke Phone cost?

    Spoke Phone's Essentials plan costs $30 per user per month, while the Pro-CX plan is priced at $50 per user per month. Several add-ons are also available, though their pricing is not publicly disclosed. Contact Spoke Phone for a detailed quote.

  • Is Spoke Phone customer service good?

    Customers consistently praise Spoke Phone's exceptional customer support, highlighting the team's helpfulness with setup and special features. One reviewer stated that the support is "second to none" and helped them transition smoothly.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.