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Logo of Stamps.com

Stamps.com

Website LinkedIn

Last updated on

Company health

Employee growth
2% decrease in the last year
Web traffic
16% decrease in the last quarter

Ratings

G2
4.2/5
(81)
Capterra
4.4/5
(857)

Stamps.com description

Stamps.com is a software solution designed to simplify your business's shipping process. It lets you print USPS postage and shipping labels directly from your computer, eliminating trips to the Post Office. Stamps.com offers discounted rates on USPS services, including Priority Mail and international shipping. It integrates with popular ecommerce platforms and automates tasks such as customs forms and tracking, making it an efficient choice for businesses of all sizes that handle shipping regularly.


Who is Stamps.com best for

Stamps.com simplifies shipping for businesses of all sizes. Print USPS postage and labels directly from your computer with discounted rates. Users love the convenience and cost savings, but some have reported difficulties with canceling accounts and occasional software glitches. Perfect for businesses seeking an efficient shipping solution.

  • Ideal for small, medium, and large businesses needing streamlined shipping.

  • A good fit for many industries, especially retail, consumer goods, and e-commerce.


Stamps.com features

Supported

Stamps.com integrates with USPS, offering various services and API access for shipping.

Supported

Return labels can be generated and emailed to customers.

Supported

Stamps.com supports label generation for USPS, UPS, DHL, and GlobalPost.

Supported

Stamps.com allows printing shipping labels for various carriers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.25

Customer Service

Neutral
+0

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Neutral
+0

Ease of Implementation

Rather positive
+0.33

Stamps.com reviews

We've summarised 938 Stamps.com reviews (Stamps.com Software Advice reviews, Stamps.com GetApp reviews, Stamps.com Capterra reviews and Stamps.com G2 reviews) and summarised the main points below.

Pros of Stamps.com
  • Convenient, eliminates trips to the post office
  • Prints postage and shipping labels from home/office
  • Discounted USPS rates
  • Easy to use after initial setup
  • Tracks shipments and expenses
Cons of Stamps.com
  • Difficult to cancel service or account
  • Monthly subscription fee is too high
  • Software glitches and crashes
  • Poor customer service
  • Issues printing, especially misaligned stamps

Stamps.com pricing

The commentary is based on 145 reviews from Stamps.com Capterra reviews, Stamps.com G2 reviews and Stamps.com GetApp reviews.

Stamps.com offers discounted shipping rates and is considered cost-effective for frequent shippers. However, many users find the monthly subscription fee expensive, especially for low-volume mailing. Some consider the cost of supplies, such as labels, high, while others appreciate the overall value for the convenience offered.

Users sentiment

Neutral
+0.25

Stamps.com alternatives

  • Logo of Starshipit
    Starshipit
    Streamlines shipping, connecting stores with carriers for easy delivery.
    Read more
  • Logo of eHub
    eHub
    Streamlined shipping, discounted rates, and effortless logistics.
    Read more
  • Logo of SolidShip
    SolidShip
    Streamlines shipping, verifies addresses, and automates labels.
    Read more
  • Logo of EasyPost
    EasyPost
    Shipping API: connect, compare, ship, track, and insure.
    Read more
  • Logo of ShippyPro
    ShippyPro
    Automate shipping, track orders, manage returns, delight customers.
    Read more
  • Logo of ShipEngine
    ShipEngine
    Connect to any carrier, compare rates, ship easily.
    Read more

Stamps.com FAQ

  • What is Stamps.com and what does Stamps.com do?

    Stamps.com simplifies business shipping by allowing users to print USPS postage and shipping labels directly from their computer. It offers discounted USPS rates, integrates with ecommerce platforms, automates tasks like customs forms and tracking, and is suitable for businesses of all sizes.

  • How does Stamps.com integrate with other tools?

    Stamps.com integrates with popular ecommerce platforms, automating tasks such as customs forms and tracking. It offers API access for shipping and supports label generation for USPS, UPS, DHL, and GlobalPost.

  • What the main competitors of Stamps.com?

    Stamps.com's main competitors include ShipStation, ShippingEasy, Endicia, Starshipit, and Shippo. These alternatives offer similar features like discounted shipping rates, label printing, and integrations with popular ecommerce platforms.

  • Is Stamps.com legit?

    Yes, Stamps.com is a legitimate shipping software solution. It offers convenient online postage and label printing with USPS discounts. However, some users have reported difficulties canceling their subscriptions and occasional software glitches. Be sure to research Stamps.com reviews for more information.

  • How much does Stamps.com cost?

    I couldn't find pricing details for Stamps.com. For the most current pricing information, it's best to check their official website. Is Stamps.com worth the cost will depend on your specific mailing needs.

  • Is Stamps.com customer service good?

    Stamps.com customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of support, others report difficulty reaching customer service and unhelpful responses. Many users mention long wait times and unresolved issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.