Last updated on
Company health
Ratings
Supermoon description
Supermoon is a customer communication platform using AI to streamline support. It offers time-saving tools like AI-powered message summaries, sentiment analysis, and response suggestions. Supermoon integrates with email, live chat, social media, and help desk software to manage customer interactions from a single location. Their AI can be trained to learn your business and provide more personalized, human-like customer service. Supermoon aims to increase customer satisfaction while improving operational efficiency for businesses.
Who is Supermoon best for
Supermoon is an AI-powered customer communication platform designed to streamline customer support for E-commerce businesses of all sizes. It offers time-saving tools like AI-powered message summaries, sentiment analysis, and response suggestions. Supermoon integrates with various channels and offers flexible pricing plans based on AI replies used per month.
-
Excellent fit for small to medium businesses (1-1000 employees), good fit for large enterprises.
-
Well-suited for E-commerce businesses seeking streamlined customer support.
Supermoon features
Supported Supermoon's AI can be trained on specific business details for personalized customer service. |
Supported Supermoon offers an AI phone assistant to handle customer calls, freeing human agents. |
Supported Supermoon has a built-in CRM to manage customer information and provide personalized support. |
Supported Integrates with email, live chat, social media, and help desk software. |
Supported Offers live chat for immediate resolution of simple customer queries. |
Supported Provides smart contact forms for efficient customer data collection and follow-up. |
Supported Leverages AI to automate responses, analyze data, and provide personalized support. |
Supermoon pricing
See the Supermoon pricing page.
-
Supermoon has a free trial.
Includes all channels & apps, unlimited teammates and messages, 100 AI Replies per month, AI Sentiment Detection, AI Message Summaries and core support.
Includes all channels & apps, unlimited teammates and messages, 500 AI Replies per month, AI Sentiment Detection, AI Message Summaries, core support and personalized AI setup & onboarding assistance.
Includes all channels & apps, unlimited teammates and messages, 1500 AI Replies per month, AI Sentiment Detection, AI Message Summaries, core support and personalized AI setup & onboarding assistance.
Includes all channels & apps, unlimited teammates and messages, 5000 AI Replies per month, AI Sentiment Detection, AI Message Summaries, core support, personalized AI setup & onboarding assistance and dedicated account manager.
Tailored for businesses with advanced needs, offering custom solutions for maximum impact. Contact for a consultation.
Supermoon alternatives
Supermoon FAQ
Supermoon is an AI-powered customer communication platform designed to streamline customer support. It offers tools like AI message summaries, sentiment analysis, and response suggestions. Integrating with various channels, Supermoon helps businesses manage all customer interactions from one place, improving efficiency and customer satisfaction.
What is Supermoon and what does Supermoon do?
Supermoon is an AI-powered customer communication platform designed to streamline customer support. It offers tools like AI message summaries, sentiment analysis, and response suggestions. Integrating with various channels, Supermoon helps businesses manage all customer interactions from one place, improving efficiency and customer satisfaction.
Supermoon integrates with various communication channels, including email, live chat, social media platforms, and help desk software. This centralized approach allows businesses to manage all customer interactions seamlessly from a single platform.
How does Supermoon integrate with other tools?
Supermoon integrates with various communication channels, including email, live chat, social media platforms, and help desk software. This centralized approach allows businesses to manage all customer interactions seamlessly from a single platform.
Supermoon's main competitors include CoSupport AI, Enterprise Bot, Puzzel, Gleen AI, Decagon, and Aidbase. These alternatives offer similar AI-powered customer support automation and communication tools for businesses seeking streamlined and efficient customer service solutions.
What the main competitors of Supermoon?
Supermoon's main competitors include CoSupport AI, Enterprise Bot, Puzzel, Gleen AI, Decagon, and Aidbase. These alternatives offer similar AI-powered customer support automation and communication tools for businesses seeking streamlined and efficient customer service solutions.
Supermoon appears to be a legitimate platform. It offers AI-powered customer communication tools and integrates with various channels. However, with limited user reviews and ratings currently available, further research is recommended to determine if it's the right fit for your needs.
Is Supermoon legit?
Supermoon appears to be a legitimate platform. It offers AI-powered customer communication tools and integrates with various channels. However, with limited user reviews and ratings currently available, further research is recommended to determine if it's the right fit for your needs.
Supermoon's pricing plans start at $19/month for the Starter plan, $49/month for Growth, $99/month for Pro, and $299/month for the Ultra plan. The Enterprise plan has custom pricing. Additional AI reply credits are available as a paid add-on. Is Supermoon worth it? It depends on your AI reply needs and budget.
How much does Supermoon cost?
Supermoon's pricing plans start at $19/month for the Starter plan, $49/month for Growth, $99/month for Pro, and $299/month for the Ultra plan. The Enterprise plan has custom pricing. Additional AI reply credits are available as a paid add-on. Is Supermoon worth it? It depends on your AI reply needs and budget.
Customer support from Supermoon is generally considered responsive. Users appreciate the Smart Contact Form for quick replies and the real-time chat for enhanced customer satisfaction. Some occasional delays in syncing with site forms have been reported.
Is Supermoon customer service good?
Customer support from Supermoon is generally considered responsive. Users appreciate the Smart Contact Form for quick replies and the real-time chat for enhanced customer satisfaction. Some occasional delays in syncing with site forms have been reported.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.