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Symphony description
Symphony is a secure communication and workflow platform designed specifically for financial institutions. It provides a centralized hub for messaging, file sharing, and voice and video conferencing, all with a strong emphasis on data security and regulatory compliance. Symphony also offers integrations with other industry-standard tools and a growing ecosystem of apps to streamline financial workflows. It's used by many major financial institutions globally, attracting a user base of over half a million professionals.
What companies are using Symphony?
Who is Symphony best for
Symphony is a secure communication and workflow platform ideal for large financial institutions. Users praise its ease of cross-divisional communication, integrated features, and strong security. However, some dislike occasional downtime and complex navigation. It offers secure messaging, file sharing, and voice/video conferencing with a focus on regulatory compliance.
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Best for medium to large financial institutions (101+ employees).
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Ideal for finance, banking, and insurance companies needing secure communication.
Symphony features
Supported Symphony is a secure communication and workflow platform built for financial institutions, enabling secure messaging, file sharing, and voice/video conferencing with a strong emphasis on regulatory compliance. |
Supported Symphony offers secure external workplace messaging markets can rely on for their communication needs. |
Supported Symphony provides integration with other chat apps. |
Supported Symphony offers fast and flexible voice communication for finance professionals. |
Supported Symphony's directory is a trusted network of financial market professionals, secure and customer verified. |
Supported Symphony leverages AI to provide capital markets insights for strategic decision making. |
Supported Symphony offers integration options including Rest APIs, Symphony connect, and Extension apps. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Symphony reviews
We've summarised 39 Symphony reviews (Symphony G2 reviews) and summarised the main points below.
- Easy to communicate across divisions and see coworker availability.
- Multiple features like voice, messaging, and integrations in one place.
- Secure end-to-end encryption.
- Excellent UI for organizing chats and conversations.
- Reliable, multi-platform, and secure communication.
- Occasional system downtime and lack of group call features.
- Voice solutions can be laggy.
- Difficult to learn and expensive.
- Clunky design and hard to navigate.
- Limited customization options and a non-intuitive UI.
Symphony pricing
The commentary is based on 2 reviews from Symphony G2 reviews.
Symphony's pricing is considered expensive or costly by users, despite its value for secure communication. No specific pricing details were mentioned in the reviews. Prospective users should contact Symphony directly for pricing information.
Users sentiment
Symphony alternatives
Symphony FAQ
Symphony is a secure communication and workflow platform for financial institutions. It offers secure messaging, file sharing, and voice/video conferencing, with a focus on regulatory compliance. Symphony integrates with industry tools and boasts a growing app ecosystem to streamline workflows. It's trusted by over half a million financial professionals.
What is Symphony and what does Symphony do?
Symphony is a secure communication and workflow platform for financial institutions. It offers secure messaging, file sharing, and voice/video conferencing, with a focus on regulatory compliance. Symphony integrates with industry tools and boasts a growing app ecosystem to streamline workflows. It's trusted by over half a million financial professionals.
Symphony integrates with various tools through REST APIs, Symphony Connect, and extension apps. This allows for streamlined workflows by connecting with other industry-standard platforms used by financial institutions. It offers secure and compliant integration options.
How does Symphony integrate with other tools?
Symphony integrates with various tools through REST APIs, Symphony Connect, and extension apps. This allows for streamlined workflows by connecting with other industry-standard platforms used by financial institutions. It offers secure and compliant integration options.
Symphony competes with other secure communication platforms like Mattermost, Rocket.Chat, and Realtyme. ShareFile focuses on file sharing, while Dataminr specializes in news and risk alerts. These alternatives offer various features for team communication and collaboration.
What the main competitors of Symphony?
Symphony competes with other secure communication platforms like Mattermost, Rocket.Chat, and Realtyme. ShareFile focuses on file sharing, while Dataminr specializes in news and risk alerts. These alternatives offer various features for team communication and collaboration.
Yes, Symphony is a legitimate and secure communication platform widely used by financial institutions globally. It prioritizes data security and regulatory compliance, offering features like secure messaging and end-to-end encryption. However, some users find the platform difficult to learn and expensive.
Is Symphony legit?
Yes, Symphony is a legitimate and secure communication platform widely used by financial institutions globally. It prioritizes data security and regulatory compliance, offering features like secure messaging and end-to-end encryption. However, some users find the platform difficult to learn and expensive.
I couldn't find pricing details for Symphony. For the most current pricing information, it's best to check Symphony's official website or contact their sales team. This will help determine if Symphony's features are worth the investment for your needs.
How much does Symphony cost?
I couldn't find pricing details for Symphony. For the most current pricing information, it's best to check Symphony's official website or contact their sales team. This will help determine if Symphony's features are worth the investment for your needs.
Symphony receives mixed reviews regarding customer service. While some users appreciate the platform's features and security, others mention difficulties with implementation and navigation, suggesting potential areas for improved customer support.
Is Symphony customer service good?
Symphony receives mixed reviews regarding customer service. While some users appreciate the platform's features and security, others mention difficulties with implementation and navigation, suggesting potential areas for improved customer support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.