From SaaS shortlist to AI automation

Don't get left behind. Show Gralio how you work and our revolutionary new tool will return step-by-step guidance plus the exact software - or AI - to accelerate your work.

Request early access Learn more
Logo of TenantCloud

TenantCloud

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
No change in the last year
Web traffic
14% increase in the last quarter
Financing
January 2018 - $7M

Ratings

G2
4.3/5
(177)
Capterra
4.3/5
(344)
Glassdoor
3.9/5
(7)

TenantCloud description

TenantCloud is a cloud-based property management software designed for landlords and property managers of all sizes. It offers a suite of tools to manage the entire rental lifecycle, from listing properties and screening tenants to collecting rent and handling maintenance requests. Key features include online rent payments, automated accounting, maintenance request management, tenant communication, and customizable reporting. TenantCloud aims to simplify property management, improve efficiency, and maximize rental income.

Who is TenantCloud best for

TenantCloud is a comprehensive property management solution tailored for landlords and property managers of any size. We find that its strength lies in offering a wide array of features, like online rent collection, tenant screening, and automated accounting. Many users appreciate its cost-effectiveness, especially the free version. Keep in mind that users have reported occasional glitches and slow payment processing times, so it's best to weigh these potential drawbacks.

  • Perfect for SMBs to enterprises (1-1000+ employees) seeking a comprehensive property management solution to streamline operations.

  • Excellent for Real Estate & Construction firms aiming to efficiently manage properties, tenants, and finances with integrated tools.

TenantCloud features

Supported

Property Management Software: TenantCloud is a property management software that helps landlords and property managers list properties, collect payments, screen tenants, and manage their portfolio online.

Supported

Automatic Listing Syndication: TenantCloud allows listing properties on multiple listing sites. With automatic listing syndication, users can publish listings to Realtor.com, Zillow, Trulia, Apartments.com and others.

Supported

Online Rent Collection: TenantCloud offers online rent collection. Tenants can pay rent online through the tenant portal and landlords can track payments in the system.

Supported

Tenant Screening: TenantCloud provides tenant screening tools. The software allows users to screen prospective tenants.

Supported

Accounting Management: TenantCloud helps you manage accounting details with ease. You can set up invoices, send receipts, and create financial reports to track every penny.

Supported

Leasing Assistance: TenantCloud assists with leasing by helping you screen and onboard tenants with just a few clicks.

Supported

Automated Rent Collection: TenantCloud's management features allow you to put rent collection on auto-pilot.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Rather positive
+0.64

Ease of Use

Rather positive
+0.59

Reliability and Performance

Neutral
+0.17

Ease of Implementation

Rather positive
+0.5

Scalability

Rather negative
-0.33

TenantCloud reviews

We've summarised 521 TenantCloud reviews (TenantCloud GetApp reviews, TenantCloud Software Advice reviews, TenantCloud Capterra reviews and TenantCloud G2 reviews) and summarised the main points below.

Pros of TenantCloud
  • Cost-effective, especially the free version for smaller portfolios.
  • User-friendly interface for landlords.
  • Comprehensive features covering most property management needs (listings, applications, leases, maintenance, communication).
  • Responsive customer support.
  • Regular system improvements and updates based on user feedback.
Cons of TenantCloud
  • Slow payment processing (7+ days for transactions to clear).
  • Limited reporting customization; some desired reports require manual editing.
  • Occasional glitches and non-intuitive navigation, especially for tenants.
  • Lease renewal process can be cumbersome.
  • Accounting system lacks advanced features and integrations beyond basic QuickBooks Online.

TenantCloud pricing

The commentary is based on 91 reviews from TenantCloud Capterra reviews, TenantCloud G2 reviews, TenantCloud GetApp reviews and TenantCloud Software Advice reviews.

We find TenantCloud is praised for its affordability and value, especially for smaller landlords. Users consistently highlight its cost-effectiveness compared to other property management software. While some features require paid upgrades, the free version remains popular. A few users mention recent price increases impacting their perceived value.

Users sentiment

Rather positive
+0.33

See the TenantCloud pricing page.

TenantCloud alternatives

TenantCloud FAQ

  • What is TenantCloud and what does TenantCloud do?

    TenantCloud is a cloud-based property management software that streamlines the rental process for landlords and property managers. We find that it offers tools for listing properties, screening tenants, collecting rent, managing maintenance, and automating accounting tasks, all in one platform.

  • How does TenantCloud integrate with other tools?

    TenantCloud integrates with QuickBooks Online for accounting purposes. It also offers listing syndication with popular platforms like Zillow, Trulia, Apartments.com, and Realtor.com. Beyond these, we haven't found information on other integrations.

  • What the main competitors of TenantCloud?

    We find that TenantCloud's main competitors include Rent Manager, ManageCasa, Condo Control, Apartments.com Rental Manager, MRI Property Management, and Building Engines. These alternatives offer similar property management features and cater to various portfolio sizes.

  • Is TenantCloud legit?

    TenantCloud is a legitimate property management software. We find that users appreciate its cost-effectiveness and user-friendly interface. However, be aware of slow payment processing and limited reporting customization. Overall, it's a decent option, especially for smaller portfolios.

  • How much does TenantCloud cost?

    We couldn't find pricing information for TenantCloud. Contact TenantCloud directly for detailed pricing information.

  • Is TenantCloud customer service good?

    We find TenantCloud's customer service to be generally positive. Users praise the helpful and responsive support team, highlighting their quick replies and willingness to resolve issues. While some experienced delayed responses through the ticket system, live support and phone assistance have received positive feedback for knowledgeable and efficient service.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.