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Timely

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Last updated on

Company health

Employee growth
4% decrease in the last year
Financing
March 2021 - $25M

Ratings

G2
4.8/5
(430)
Capterra
4.7/5
(214)

Timely description

Timely is an automatic time tracking software that helps businesses understand where their employees' time is spent. The software offers AI-powered timesheets, project profitability tracking, and real-time reporting. It focuses on providing accurate data insights, enabling businesses to optimize their operations, maximize billable hours, and make informed decisions. Timely prioritizes user privacy and integrates with various tools. It is suitable for consultancies, agencies, SaaS businesses, and professional services looking to improve productivity and profitability.


Who is Timely best for

Timely, an automatic time tracking software, is ideal for consultancies, agencies, and SaaS businesses wanting to boost productivity. Users praise its intuitive interface and detailed reporting. However, some find the Memory AI tracking inconsistent and desire more granular email tracking. Despite some limitations, Timely helps businesses understand where their time goes, leading to better decision-making.

  • Ideal for small to medium-sized businesses.

  • Suitable for various industries, including E-commerce, Healthcare, and Professional Services.


Timely features

Supported

Timely uses AI to suggest and pre-fill timesheets, reducing manual effort.

Supported

Timely supports tracking time per project.

Supported

Timely automates employee time tracking, eliminating manual entry and errors.

Supported

Timely automatically tracks time spent on applications and websites.

Supported

Timely offers real-time reports and dashboards, but exporting visuals might be limited.

Supported

Timely supports automatic and manual time tracking for tasks and projects.

Supported

Timely improves profitability with cost management, real-time data analysis, and informed decision-making.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.09

Customer Service

Strongly positive
+0.83

Ease of Use

Strongly positive
+0.92

Reliability and Performance

Rather positive
+0.3

Ease of Implementation

Strongly positive
+0.87

Timely reviews

We've summarised 629 Timely reviews (Timely Capterra reviews and Timely G2 reviews) and summarised the main points below.

Pros of Timely
  • Automatic time tracking and Memory feature save significant time.
  • Easy to use and intuitive interface.
  • Detailed reports for client billing and personal analysis.
  • Flexible project and task management, including budgeting and tagging.
  • Excellent and responsive customer support.
Cons of Timely
  • Inconsistent Memory AI tracking across different applications and devices.
  • Lacks granular tracking for emails and specific tasks within applications.
  • Limited project number restrictions on lower-tier plans.
  • No mobile app time tracking, only Memory.
  • Monthly view lacks clear budget overview and detailed project breakdown.

Timely pricing

The commentary is based on 39 reviews from Timely Capterra reviews and Timely G2 reviews.

Timely's pricing is generally considered fair for its features, especially for teams. However, some users find the various plans confusing and the "Starter" plan somewhat limited, particularly regarding task management and varying billable rates. A few freelancers felt the pricing could be more accessible for individuals.

Users sentiment

Neutral
-0.09

See the Timely pricing page.

  • Timely has a free plan.

  • Timely has a free trial.

Starter
$9/user/month

Includes automatic time tracking, AI-powered timesheets, project health monitoring, billable hours reporting, app and website tracking, in-app support, and API access.

Premium
$16/user/month

Includes all Starter features plus project management tool sync, accounting tool integration, team management features, budget and cost management, and team work planning.

Unlimited
$22/user/month

Includes all Premium features plus unlimited usage, capacity management and reporting, overtime and undertime tracking, Azure User Management, 50+ currency support, and premium customer success.


Timely alternatives

  • Logo of Jibble
    Jibble
    Effortless time tracking and attendance for teams, anywhere.
    Read more
  • Logo of AI TimeClock
    AI TimeClock
    Smart time tracking with facial recognition, saving businesses money.
    Read more
  • Logo of Flowace
    Flowace
    AI-powered time tracking and productivity insights for smarter teams.
    Read more
  • Logo of actiTIME
    actiTIME
    Simple time tracking for projects, teams, and clients.
    Read more
  • Logo of Toggl Track
    Toggl Track
    Effortless time tracking for teams to boost productivity and profit.
    Read more
  • Logo of TMetric
    TMetric
    Simple time tracking and team productivity booster.
    Read more

Timely FAQ

  • What is Timely and what does Timely do?

    Timely is an AI-powered automatic time tracking software designed to help businesses understand where their employees' time is spent. It offers features like AI-powered timesheets, project profitability tracking, and real-time reporting, enabling businesses to optimize operations and maximize billable hours. Timely is ideal for consultancies, agencies, and professional services.

  • How does Timely integrate with other tools?

    Timely integrates with various tools to enhance its functionality and streamline workflows. It connects with project management platforms, communication apps, and other business software for seamless data transfer and improved team collaboration. This integration helps centralize information and reduce manual data entry.

  • What the main competitors of Timely?

    Timely's main competitors include ClickTime, offering similar time tracking and resource management features, Toggl Track, focusing on project tracking and profitability, and TimeCamp, known for its ease of use and comprehensive time management tools. ClickUp and monday.com also offer time tracking as part of broader project management suites.

  • Is Timely legit?

    Yes, Timely is a legitimate automatic time tracking software. It's known for its ease of use and AI-powered timesheets, though some users mention inconsistencies with the AI tracking across devices. It receives high ratings on G2 and Capterra.

  • How much does Timely cost?

    Timely's pricing starts at $9/user/month for the Starter plan. The Premium plan is $16/user/month, while the Unlimited plan costs $22/user/month. A 14-day free trial is available, making it easy to determine if Timely is worth it for your needs.

  • Is Timely customer service good?

    Timely's customer service is generally considered excellent. Users frequently praise the support team's responsiveness, helpfulness, and professionalism in addressing issues and providing solutions. They appreciate the quick responses and thorough follow-up.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.