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Trackingmore

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Last updated on

Company health

Employee growth
25% increase in the last year
Web traffic
No change in the last quarter

Ratings

G2
4.8/5
(24)

Trackingmore description

TrackingMore is a shipment tracking software that helps businesses track packages in real-time across over 1,200 carriers. Through its API and other tools, TrackingMore allows businesses to improve logistics efficiency, reduce costs associated with customer service inquiries, and enhance customer satisfaction by providing greater visibility into the shipping process. Trusted by major brands, TrackingMore focuses on providing reliable, accurate, and secure tracking data. Besides the API, they offer a Shopify app, branded tracking pages, and other features.


Who is Trackingmore best for

We find that TrackingMore is an ideal solution for e-commerce businesses seeking to enhance shipment tracking. Users appreciate the easy-to-use API, wide carrier coverage, and excellent customer support. It helps improve logistics, reduce customer service costs, and build customer loyalty.

  • Perfect for scaling e-commerce businesses of any size, from startups to large enterprises seeking efficient shipment tracking.

  • In our experience, TrackingMore is a great fit for e-commerce businesses seeking to improve logistics and enhance the customer experience.


Trackingmore features

Supported

Enhanced Order Tracking: With enhanced order tracking and shipment visibility, it’s easy to identify key areas of improvement and streamline operations.

Supported

Reduce Costs: Cut upfront investment in carrier integrations and lower customer support & retention costs with fewer WISMO inquiries.

Supported

Build Trust & Loyalty: Promote post-purchase communication to boost engagement, improve customer satisfaction, and build brand loyalty.

Supported

Reliable Tracking Information: Access the world's vastest and most scalable carrier network. Get dependable tracking information at your fingertips, while staying informed and worry-free at any time.

Supported

Accurate Tracking Updates: TrackingMore consolidates tracking updates from 1,402 carriers into 8 main statuses and 28 sub-statuses. This enhances data quality, integrity, and accuracy, enabling you to set up flexible notifications and more sophisticated features easily.

Supported

Fast Implementation: Choose TrackingMore to boost your order tracking efficiency - get real-time tracking information with the lowest latency. Increase your API rate limit to 100 QPS and use our developer-friendly SDKs to reduce development time to a minimum.

Supported

Secure Data: At TrackingMore, we respect and uphold data privacy at all levels - we adhere to the strictest data protection regulations, employ advanced encryption, and embrace DPAs with open arms.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.75

Reliability and Performance

Strongly positive
+0.71

Ease of Implementation

Strongly positive
+1

Trackingmore reviews

We've summarised 24 Trackingmore reviews (Trackingmore G2 reviews) and summarised the main points below.

Pros of Trackingmore
  • Easy-to-use API with high uptime.
  • Excellent and responsive customer support, even on the free plan.
  • Wide carrier coverage and support for many shipping companies.
  • Branded tracking pages available.
  • Free basic tracking for occasional personal use.
Cons of Trackingmore
  • Inaccurate data occasionally displayed, causing frustration.
  • Website ads can be disruptive.
  • Some carrier tracking URLs are incomplete or link to generic pages.
  • New UI design has smaller fonts and less compact view than the old version.
  • Occasional lags and delays in tracking updates.

Trackingmore pricing

The commentary is based on 4 reviews from Trackingmore G2 reviews.

We find that Trackingmore offers a decent price with a free plan for basic tracking. Users appreciate the value, especially startups who get free access. Overall, the pricing appears reasonable and suitable for various needs.

Users sentiment

Strongly positive
+1

See the Trackingmore pricing page.


Trackingmore alternatives

  • Logo of Envia
    Envia
    Simplified shipping; discounted rates, automated tracking, 100+ carriers.
    Read more
  • Logo of Shipway
    Shipway
    Automated shipping and tracking for happier customers.
    Read more
  • Logo of ShippyPro
    ShippyPro
    Automate shipping, track orders, manage returns, delight customers.
    Read more
  • Logo of ShipEngine
    ShipEngine
    Connect to any carrier, compare rates, ship easily.
    Read more
  • Logo of EasyPost
    EasyPost
    Shipping API: connect, compare, ship, track, and insure.
    Read more
  • Logo of Ingrid
    Ingrid
    Streamlines shipping, tracking, and returns for happier customers.
    Read more

Trackingmore FAQ

  • What is Trackingmore and what does Trackingmore do?

    We find that TrackingMore is a shipment tracking software that offers real-time tracking across many carriers. It helps businesses improve logistics, reduce customer service costs, and boost customer satisfaction through increased shipping visibility. We believe its API and other tools make it a valuable asset for businesses seeking efficient and reliable shipment tracking.

  • How does Trackingmore integrate with other tools?

    We find that Trackingmore integrates with various platforms through its API, offering a Shopify app, and enabling branded tracking pages. This allows for streamlined integration with existing e-commerce setups and workflows.

  • What the main competitors of Trackingmore?

    We find that Trackingmore's main competitors are Envia, Shipway, ShippyPro, ShipEngine, EasyPost, and Ingrid. These alternatives offer similar features such as shipment tracking, carrier integrations, and shipping automation.

  • Is Trackingmore legit?

    Trackingmore is a reliable and legitimate shipment tracking software. We find that users praise its ease of use, broad carrier support, and helpful customer service. While occasional data inaccuracies and website ads are downsides, its positive G2 rating of 4.8/5 suggests overall user satisfaction.

  • How much does Trackingmore cost?

    I am sorry, but the pricing information for Trackingmore is currently unavailable. We recommend checking their website directly for the most up-to-date details.

  • Is Trackingmore customer service good?

    We find that Trackingmore's customer service is generally considered excellent and responsive, even for users on the free plan. Users frequently praise the quick and helpful support agents, highlighting their ability to resolve issues efficiently and even add support for less common carriers.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.