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TrueDialog

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Last updated on

Company health

Employee growth
14% increase in the last year
Web traffic
24% decrease in the last quarter
Financing
February 2011 - $2M

Ratings

G2
4.6/5
(54)
Capterra
4.8/5
(19)
Glassdoor
4.0/5
(10)

TrueDialog description

TrueDialog is a business-oriented text messaging platform designed for both small and large companies. It allows you to send mass text messages to large groups and manage individual two-way text conversations. TrueDialog focuses on providing reliable service and high-volume message delivery at a lower cost than competitors. You can integrate it with popular CRM tools like Salesforce and HubSpot, and it offers a user-friendly interface for creating and scheduling text campaigns. TrueDialog is a good choice if you are looking for a robust and scalable texting solution to improve customer engagement.


Who is TrueDialog best for

TrueDialog is a robust text messaging platform for businesses of all sizes seeking to elevate customer engagement. It facilitates mass texting, individual conversations, and CRM integrations like Salesforce and HubSpot. A user-friendly interface simplifies campaign creation and scheduling. TrueDialog offers reliable service and high-volume message delivery at competitive rates.

  • Ideal for businesses of all sizes, from small startups to large enterprises.

  • Suitable for various sectors, including healthcare, e-commerce, education, real estate, energy, and software.


TrueDialog features

Supported

TrueDialog enables mass text messaging to large groups.

Supported

TrueDialog allows individual two-way text conversations.

Supported

TrueDialog integrates with popular CRM tools, including Salesforce and HubSpot.

Supported

TrueDialog offers a user-friendly interface for creating and scheduling text campaigns.

Supported

TrueDialog offers a fully-documented SMS API.

Supported

TrueDialog offers Native CRM integrations without pop-ups or new windows.

Supported

TrueDialog's "TrueDialog" feature combines short and long code messages for seamless texting and improved context.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.77

Reliability and Performance

Neutral
+0.27

Ease of Implementation

Rather positive
+0.64

Scalability

Strongly positive
+1

TrueDialog pricing

The commentary is based on 5 reviews from TrueDialog Capterra reviews and TrueDialog G2 reviews.

TrueDialog offers a reasonable price point, especially considering its robust features and excellent customer support. Users have highlighted its cost-effectiveness compared to competitors, making it a valuable SMS marketing solution. Some users desire lower pricing and expanded country coverage.

See the TrueDialog pricing page.

Small Business
$99/month

5,000 base messages with $0.024 overage cost, unlimited contacts with 10 attributes each.

Business Pro
$375/month

25,000 base messages with $0.018 overage cost, unlimited contacts with unlimited attributes, CRM integrations, dedicated account rep, TrueDelivery.

Enterprise
$750/month

60,000 base messages with $0.015 overage cost, unlimited contacts with unlimited attributes, CRM integrations, dedicated account rep, TrueDelivery, AI Assistant.

Custom
Custom

100,000 base messages with $0.012 overage cost, unlimited contacts with unlimited attributes, CRM integrations, dedicated account rep, TrueDelivery, AI Assistant, product development input, future development updates.


TrueDialog alternatives

  • Logo of Clerk Chat
    Clerk Chat
    Secure business texting, integrates with your workflow.
    Read more
  • Logo of Salesmsg
    Salesmsg
    Two-way business texting and calling for sales and customer engagement.
    Read more
  • Logo of Beetexting
    Beetexting
    Shared team inbox for SMS, boosting sales and service via text.
    Read more
  • Logo of Textline
    Textline
    Modern business texting platform for seamless team communication.
    Read more
  • Logo of Mobile Text Alerts
    Mobile Text Alerts
    Two-way SMS platform for marketing, alerts, and team chats.
    Read more
  • Logo of Textla
    Textla
    Easy SMS marketing: Send, schedule, and track texts affordably.
    Read more

TrueDialog FAQ

  • What is TrueDialog and what does TrueDialog do?

    TrueDialog is a scalable business text messaging platform for small to large companies. It enables mass texting, two-way conversations, CRM integrations (like Salesforce and HubSpot), and user-friendly campaign management. It's known for reliable high-volume messaging at competitive costs.

  • How does TrueDialog integrate with other tools?

    TrueDialog integrates with popular CRM tools like Salesforce and HubSpot, facilitating seamless data flow and enhanced customer relationship management. It also offers a robust API for custom integrations, expanding its connectivity with other business applications.

  • What the main competitors of TrueDialog?

    Alternatives to TrueDialog include Clerk Chat, Salesmsg, Beetexting, Textline, Mobile Text Alerts, and Textla. These competitors offer similar features such as mass texting, two-way messaging, and integrations for business communication.

  • Is TrueDialog legit?

    Yes, TrueDialog is a legitimate business texting platform. It receives positive ratings on G2 and Capterra, and offers features like mass texting, CRM integrations, and a user-friendly interface. Consider TrueDialog safe for your business texting needs.

  • How much does TrueDialog cost?

    TrueDialog pricing starts at $99/month for the Small Business plan with 5,000 messages. The Business Pro plan is $375/month for 25,000 messages, and the Enterprise plan is $750/month for 60,000 messages. Custom enterprise solutions are also available. Add-ons like short codes and branded URLs are available at an additional cost.

  • Is TrueDialog customer service good?

    TrueDialog's customer service receives positive feedback. Users highlight the responsive and helpful support team, describing them as readily available to resolve issues and provide assistance. Some users even point out the proactive nature of the support, contributing to a smooth experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.