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Tuta

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Last updated on

Company health

Employee growth
24% increase in the last year
Web traffic
8% increase in the last quarter

Ratings

G2
4.6/5
(17)

Tuta description

Tuta (formerly Tutanota) is a secure email service that offers end-to-end encrypted email, calendars, and contact management. It focuses on providing a privacy-first experience with a user-friendly interface. Tuta is suitable for individuals and businesses of all sizes. Its key features include automatic encryption for all data, custom domain support, and ad-free usage. Tuta is committed to using renewable energy and adhering to strict GDPR regulations for data security.


Who is Tuta best for

Tuta is a secure, privacy-focused email service ideal for individuals and businesses prioritizing data protection. Users praise its user-friendly interface similar to Gmail and responsive customer support. While some users reported occasional bugs and spam filtering issues, many appreciate the end-to-end encryption and reasonable pricing. Tuta offers various plans to accommodate different storage needs, starting with a free basic plan.

  • Excellent fit for small and medium businesses (1-1000 employees), good fit for large enterprises.

  • Suitable for businesses across all industries, particularly those prioritizing data privacy, such as finance, healthcare, and legal.


Tuta features

Supported

Tuta offers end-to-end encryption for all emails, ensuring maximum privacy and security.

Supported

Tuta uses quantum-safe encryption to protect against future threats.

Supported

Tuta does not track or scan emails, prioritizing user privacy.

Supported

Tuta is a green email provider committed to minimizing its environmental impact.

Supported

Tuta gives users full control over their data and settings.

Supported

Tuta provides an ad-free email experience.

Supported

Tuta offers a dedicated Android app for secure email access on the go.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.6

Ease of Use

Rather positive
+0.33

Reliability and Performance

Rather positive
+0.33

Tuta reviews

We've summarised 26 Tuta reviews (Tuta TrustPilot reviews and Tuta G2 reviews) and summarised the main points below.

Pros of Tuta
  • Excellent and responsive customer support.
  • Strong focus on privacy and security with end-to-end encryption.
  • User-friendly interface, similar to Gmail.
  • Reasonable pricing, especially for business use.
  • Custom domain support.
Cons of Tuta
  • Occasional bugs reported by some users.
  • Invoice and billing issues reported by some users (though later resolved).
  • Spam filtering effectiveness questioned by some users.
  • Account deletion process described as frustrating.
  • Lack of IMAP, Pop3 support and automatic reply feature.
  • Limited CRM integrations.

Tuta pricing

The commentary is based on 4 reviews from Tuta G2 reviews and Tuta TrustPilot reviews.

Tuta's pricing is generally considered reasonable and well-priced, especially for its encrypted email service and add-on features. However, one user experienced billing and invoicing issues with the "Advanced" package, which were later resolved. Despite this, the value of privacy and premium support seems to outweigh occasional cost concerns for most users.

Users sentiment

Neutral
+0

See the Tuta pricing page.

  • Tuta has a free plan.

Free
€0

Includes fully encrypted email, no tracking, 1 GB storage, and one calendar.

Revolutionary
€36

Includes fully encrypted email with no tracking, 20 GB storage, unlimited calendars, 15 extra email addresses, and 3 custom domains.

Legend
€96

Includes fully encrypted email with no tracking, 500 GB storage, unlimited calendars, 30 extra email addresses, and 10 custom domains.


Tuta alternatives

  • Logo of Protonmail
    Protonmail
    Secure email. Encrypted. Private. For peace of mind.
    Read more
  • Logo of Mailfence
    Mailfence
    Secure and private email, calendar, and documents. European-based.
    Read more
  • Logo of Thexyz
    Thexyz
    Simple, ad-free email, calendar, and team collaboration tools.
    Read more
  • Logo of EmailOpen
    EmailOpen
    Securely send, track, and manage business emails at scale.
    Read more
  • Logo of Encyro
    Encyro
    Securely send files, e-sign, and communicate with client-side encryption.
    Read more
  • Logo of Sophos Email
    Sophos Email
    Stops phishing, malware, and leaks with simple cloud security.
    Read more

Tuta FAQ

  • What is Tuta and what does Tuta do?

    Tuta (formerly Tutanota) is a secure, privacy-focused email service offering end-to-end encrypted email, calendars, and contacts. With a user-friendly interface similar to Gmail, Tuta prioritizes data security and uses renewable energy. It offers various affordable plans for individuals and businesses needing secure communication.

  • How does Tuta integrate with other tools?

    Tuta offers limited integrations, primarily focusing on its core features of encrypted email, calendars, and contacts. Users seeking extensive CRM or third-party app integrations may find Tuta's current offerings insufficient. It lacks IMAP and Pop3 support.

  • What the main competitors of Tuta?

    Top alternatives to Tuta include ProtonMail, Mailfence, and Thexyz. These secure email providers offer various features like encryption, calendar integration, and file storage, catering to users who prioritize privacy and data security.

  • Is Tuta legit?

    Yes, Tuta is a legitimate and safe email service provider prioritizing privacy and security with end-to-end encryption. Users praise its user-friendly interface and responsive customer support. While some users have reported occasional bugs and spam filtering issues, Tuta is generally considered a reliable option for secure communication.

  • How much does Tuta cost?

    Tuta's pricing includes a free plan with basic features. The Revolutionary plan costs €36/year, offering more storage and features. For users needing extensive storage, the Legend plan is available at €96/year. Is Tuta worth the cost? It depends on your individual email needs.

  • Is Tuta customer service good?

    Tuta's customer service receives positive feedback, with users praising their helpfulness, responsiveness, and knowledgeable support. However, some users have reported issues with billing and account deletion. Despite these issues, the overall sentiment towards their support is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.