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upGrad

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Last updated on

Company health

Employee growth
4% increase in the last year
Web traffic
9% increase in the last quarter
Financing
May 2024 - $783M

Ratings

G2
3.9/5
(60)
Glassdoor
4.0/5
(2681)

upGrad description

upGrad is an Indian online education company offering courses in fields like Data Science, Technology, Management, and Law. Tailored to individuals and businesses, their programs aim to help working professionals advance their careers. They claim to have served over 10 million students.


Who is upGrad best for

In our experience, upGrad is most appealing to working professionals in India looking to advance their careers. Users appreciate the wide array of courses, flexibility and the smooth onboarding. Keep in mind that users have expressed concerns about aggressive marketing and inconsistent content quality.

  • Perfect for large enterprises (1001+ employees). Also suitable for medium-sized businesses seeking employee skill development.

  • In our experience, upGrad is a great fit for companies in education, software/IT, and professional services.


upGrad features

Supported

Career advancement courses: Provides learning resources, such as courses, to help professionals advance their careers.

Supported

Counseling services: Offers individual guidance and support to learners.

Supported

Alumni testimonials: Showcases the success stories and experiences of past learners.

Supported

Demo learning resources: Provides opportunities for trying out the learning experience.


upGrad reviews

We've summarised 60 upGrad reviews (upGrad G2 reviews) and summarised the main points below.

Pros of upGrad
  • Smooth and efficient onboarding process makes it easy to get started.
  • Some professors are highly knowledgeable and engaging.
  • Weekly seminars and assignments help maintain learning momentum.
  • Wide range of courses and programs offer diverse learning opportunities.
  • Platform offers flexibility for learning at one's own pace.
Cons of upGrad
  • Aggressive and excessive email marketing and referral requests are a major annoyance.
  • Course content quality is inconsistent, with some courses lacking depth and practical application.
  • Student support is unreliable, with slow response times and unhelpful generic replies.
  • Visa assistance and international program promises are often misleading and unfulfilled.
  • High course prices and hidden costs make programs inaccessible for many.

upGrad pricing

The commentary is based on 16 reviews from upGrad G2 reviews.

We find that upGrad's pricing is a common concern. While some users find the courses valuable, many feel the cost is high, especially given the issues with student support and occasional lackluster course content. Consider exploring potential discounts or financial aid options.

Users sentiment

Strongly negative
-1

See the upGrad pricing page.


upGrad alternatives

  • Logo of PhysicsWallah
    PhysicsWallah
    Affordable test prep courses for science and engineering.
    Read more
  • Logo of Great Learning
    Great Learning
    Upskill in tech, data, business with university-backed online courses.
    Read more
  • Logo of SkillUp Online
    SkillUp Online
    Learn in-demand tech skills, earn certifications, advance your career.
    Read more
  • Logo of The Knowledge Academy
    The Knowledge Academy
    Upskill your team with thousands of top-rated training courses.
    Read more
  • Logo of O'Reilly
    O'Reilly
    Learn tech and business skills online, from experts.
    Read more
  • Logo of StackFuel
    StackFuel
    Upskill your team in data analytics with practical, mentor-led training.
    Read more

upGrad FAQ

  • What is upGrad and what does upGrad do?

    We find upGrad to be a popular online education platform, primarily serving working professionals in India. They offer a variety of career-focused courses in fields like data science, technology, management, and law, enabling learners to upskill and advance their careers. However, we've also noted some concerns regarding aggressive marketing tactics and inconsistent course quality.

  • How does upGrad integrate with other tools?

    We haven't found any information about upGrad's integrations with other tools. It's possible they offer integrations not readily available on their website. Contact upGrad directly for clarification.

  • What the main competitors of upGrad?

    We find upGrad's main competitors include Great Learning, SkillUp Online, and The Knowledge Academy, all offering professional development courses. For data science enthusiasts, DataCamp and O'Reilly are also strong alternatives. PhysicsWallah focuses on test preparation, making it a different niche.

  • Is upGrad legit?

    Yes, upGrad is a legitimate online education platform. However, user reviews on G2 and Glassdoor reveal mixed experiences. While some praise the course variety and knowledgeable instructors, others mention aggressive marketing tactics and inconsistent student support. We advise carefully researching specific courses and considering alternatives before enrolling.

  • How much does upGrad cost?

    upGrad doesn't publicly list pricing for its programs. We found that you need to apply to a specific course to get pricing details. This personalized approach might be to tailor costs to individual circumstances.

  • Is upGrad customer service good?

    We find that upGrad's customer service receives mixed reviews. While some users praise the smooth onboarding and helpful professors, many express frustration with aggressive marketing, inconsistent support, and misleading promises regarding visa assistance and international programs.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.