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Logo of Ventiv Claims

Ventiv Claims

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Last updated on

Company health

Employee growth
4% increase in the last year
Web traffic
14% increase in the last quarter

Ratings

G2
4.1/5
(44)
Glassdoor
4.4/5
(35)

Ventiv Claims description

Ventiv Claims is a comprehensive claims administration system designed for insurance companies and large organizations managing their own claims. It offers a suite of modules, including claims management, absence management, and policy management, all built to streamline the claims process. Ventiv Claims allows for customization to fit specific workflows and business needs, and its user-friendly design makes it easy for claims examiners to manage their workloads efficiently. While Ventiv Technology is now part of Riskonnect, the software continues to offer a robust solution for managing claims and mitigating risk.


Who is Ventiv Claims best for

Ventiv Claims offers a robust, customizable claims administration system ideal for insurance companies and large organizations. Users praise its comprehensive features, user-friendly interface, and improved reporting capabilities. However, some have noted occasional bugs and the need for training on advanced features. It's best suited for medium to large businesses seeking to streamline their claims processes.

  • Best fit for medium to large businesses (100+ employees), especially large enterprises.

  • Ideal for insurance companies and organizations managing their own claims, particularly within the financial and insurance sectors.


Ventiv Claims features

Supported

Ventiv Claims provides a centralized system for tracking all claim details, integrating data from various sources for a comprehensive overview.

Supported

Ventiv Claims streamlines workflows, automates tasks, and enhances collaboration, reducing operational costs and shortening the claim lifecycle.

Supported

Ventiv Claims facilitates efficient and fair resolution of complex claims, ensuring quick and equitable settlements.

Supported

Ventiv Claims logs every claim step, creating a comprehensive audit trail for tracking, compliance, and performance evaluation.

Supported

Ventiv Claims streamlines claim intake with mobile forms, alerts, real-time data access, and instant validation.

Supported

Ventiv Claims offers effective reserve management for accurate financial forecasting, resource allocation, and enhanced visibility.

Supported

Ventiv Claims supports a smooth return-to-work process, minimizing disruption and maximizing productivity.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.5

Ease of Use

Rather positive
+0.53

Reliability and Performance

Rather negative
-0.43

Ease of Implementation

Rather negative
-0.33

Ventiv Claims reviews

We've summarised 44 Ventiv Claims reviews (Ventiv Claims G2 reviews) and summarised the main points below.

Pros of Ventiv Claims
  • Highly customizable to specific business needs.
  • User-friendly interface for claims adjusters.
  • Excellent customer support responsiveness.
  • Improved claims management, reporting, and dashboarding.
  • Comprehensive features, including compliance and financials.
Cons of Ventiv Claims
  • Bugs and issues requiring product releases for fixes.
  • Ad-hoc reporting needs better explanation and guidance.
  • Difficult to learn advanced features without formal training.
  • Occasional data discrepancies, such as claim duplication.
  • Slow support ticket resolution times.

Ventiv Claims alternatives

  • Logo of ClaimsManager
    ClaimsManager
    Streamlines insurance claims, boosting efficiency and transparency.
    Read more
  • Logo of Ventiv IRM
    Ventiv IRM
    Integrated risk management software for better control and insights.
    Read more
  • Logo of Guidewire ClaimCenter
    Guidewire ClaimCenter
    Streamlines insurance claims processing for faster, happier settlements.
    Read more
  • Logo of Oracle Health Insurance Claims Management
    Oracle Health Insurance Claims Management
    Automates health insurance claims processing, boosting efficiency and accuracy.
    Read more
  • Logo of Duck Creek Claims
    Duck Creek Claims
    Streamlines P&C insurance claims for faster processing and happier customers.
    Read more
  • Logo of RL Suite
    RL Suite
    Healthcare risk management software simplifying claims and spotting financial risks.
    Read more

Ventiv Claims FAQ

  • What is Ventiv Claims and what does Ventiv Claims do?

    Ventiv Claims is a comprehensive claims administration system designed for insurers and large organizations. It streamlines claims processing, absence management, and policy management. Its customizable workflows and user-friendly interface enhance efficiency, while robust features improve claims management and reporting. It's ideal for organizations seeking improved claims oversight and cost reduction through automation.

  • How does Ventiv Claims integrate with other tools?

    Ventiv Claims integrates with other tools through APIs and various data exchange methods, allowing for seamless data flow between systems. This enables efficient claims management, automated workflows, and enhanced collaboration with other business applications. It streamlines processes and improves overall operational efficiency.

  • What the main competitors of Ventiv Claims?

    Top alternatives to Ventiv Claims include ClaimsManager, Ventiv IRM, Guidewire ClaimCenter, Duck Creek Claims, and RL Suite. These platforms offer similar claims administration, risk management, and streamlined processing features.

  • Is Ventiv Claims legit?

    Ventiv Claims is a legitimate claims administration system offered by Riskonnect. User reviews highlight its customizability and user-friendly interface. While some users mention occasional bugs and slow support, it generally receives positive feedback for its comprehensive features and improved claims management.

  • How much does Ventiv Claims cost?

    I cannot find pricing information for Ventiv Claims. Contact Ventiv directly to discuss pricing details and determine if the product is worth the investment for your needs.

  • Is Ventiv Claims customer service good?

    Ventiv Claims' customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team and customer success managers, others express frustration with slow ticket resolution times and unhelpful online resources. Some users also note the need for more self-service options.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.