Last updated on
Ratings
Waiterio description
Waiterio is a point-of-sale (POS) system designed to streamline operations for restaurants, bars, cafes, and food trucks. It offers tools for order management, invoice printing, report generation, and online ordering through a customizable website and QR code menu access. Waiterio operates on various devices and offers a free plan for smaller businesses.
Who is Waiterio best for
We find that Waiterio is a solid choice for restaurants, bars, cafes, and food trucks looking to streamline operations. Users appreciate the user-friendly interface, real-time order tracking, and customizable menu options. Keep in mind that some users report issues with QR code ordering and limited customization.
-
Perfect for small to medium-sized businesses (1-1000 employees) seeking efficient restaurant management.
-
Great fit for businesses in the Hospitality and Tourism sector looking to streamline operations.
Waiterio features
Supported Restaurant POS system: Waiterio offers a Restaurant POS system to streamline operations. This system helps restaurants manage orders, tables, menus, staff, and payments efficiently. |
Supported Restaurant website builder: Waiterio provides a Restaurant website builder that allows restaurants to create their own websites. This feature enables restaurants to establish an online presence and showcase their menus and services. |
Supported Restaurant online ordering: Waiterio has a feature for Restaurant online ordering that helps restaurants to facilitate online orders. This feature enables restaurants to take orders online, which grows the food delivery by a significant percentage. |
Supported Restaurant menu with QR Code: Waiterio provides restaurants with a Restaurant menu with QR Code. This allows customers to view the menu on their smartphones by scanning a QR code. |
Supported Order management: Waiterio provides a feature to handle Order management. This helps restaurants efficiently manage and process customer orders. |
Supported Table management: Waiterio provides Table management feature that helps restaurants organize their tables effectively, improving customer service and optimizing seating arrangements. |
Supported Menu management: Waiterio helps restaurants to do Menu management. This feature helps restaurants to create and manage their restaurant menu. |
Supported Staff management: Waiterio also provides Staff management feature, enabling restaurants to efficiently manage their staff. |
Supported Payment and discount: Waiterio supports Payment and discount options, offering flexible payment methods and discount options for customers. |
Waiterio reviews
We've summarised 32 Waiterio reviews (Waiterio Capterra reviews) and summarised the main points below.
- User-friendly interface and easy to navigate.
- Seamless integration between kitchen staff and waiters.
- Real-time order tracking and notifications.
- Fast and responsive customer support.
- Customizable menu and table management.
- Detailed sales reports and analytics.
- Available in multiple languages.
- Affordable pricing for basic plan with free option for small businesses.
- Qr code ordering frequently malfunctions and customer support is unresponsive regarding the issue.
- Limited functionality for adding products and specifying options.
- No inventory management feature.
- Inability to customize or remove the automatic gratuity/tip option.
- Limited printer compatibility: requires specific printers for receipt printing.
- Orders disappear automatically after 24 hours, even when scheduled in advance.
- Web-site builder lacks customization tools.
- Expensive for small businesses and in some regions.
- Steep pricing for the first paid tier.
Waiterio pricing
The commentary is based on 5 reviews from Waiterio Capterra reviews.
We find Waiterio's pricing to be generally well-received, described as affordable and cost-effective. However, some users, especially those in specific regions or smaller businesses, feel the price could be a bit high or would benefit from more flexible options.
Users sentiment
See the Waiterio pricing page.
-
Waiterio has a free plan.
600 orders per month.
1200 orders per month.
Unlimited orders per month.
Waiterio alternatives
Waiterio FAQ
Waiterio is a point-of-sale (POS) system for restaurants, bars, cafes, and food trucks. We find it streamlines order management, table management, and menu management, while also offering online ordering and reporting features. It's available on various devices and even has a free plan for smaller businesses.
What is Waiterio and what does Waiterio do?
Waiterio is a point-of-sale (POS) system for restaurants, bars, cafes, and food trucks. We find it streamlines order management, table management, and menu management, while also offering online ordering and reporting features. It's available on various devices and even has a free plan for smaller businesses.
Waiterio integrates with various tools to enhance its functionality. It offers a restaurant website builder and online ordering system, complete with QR code menu access. We find this expands customer reach and streamlines the ordering process.
How does Waiterio integrate with other tools?
Waiterio integrates with various tools to enhance its functionality. It offers a restaurant website builder and online ordering system, complete with QR code menu access. We find this expands customer reach and streamlines the ordering process.
We find that Waiterio's main competitors include Sapaad, OrderUp, Square for Restaurants, Linga rOS, Faturah, and Toast. These alternatives offer similar restaurant management features such as order processing, payments, and staff management.
What the main competitors of Waiterio?
We find that Waiterio's main competitors include Sapaad, OrderUp, Square for Restaurants, Linga rOS, Faturah, and Toast. These alternatives offer similar restaurant management features such as order processing, payments, and staff management.
Yes, Waiterio is a legitimate POS system. We find it's generally well-regarded for its ease of use and features like online ordering and QR code menus. However, some users have reported issues with QR code ordering and limited customization options. It's worth exploring the free version to see if it meets your needs.
Is Waiterio legit?
Yes, Waiterio is a legitimate POS system. We find it's generally well-regarded for its ease of use and features like online ordering and QR code menus. However, some users have reported issues with QR code ordering and limited customization options. It's worth exploring the free version to see if it meets your needs.
Waiterio offers a free plan for up to 100 orders monthly. Paid plans start at $39/month for 600 orders, $59/month for 1200 orders, and $79/month for unlimited orders. We find these plans cater to various business sizes.
How much does Waiterio cost?
Waiterio offers a free plan for up to 100 orders monthly. Paid plans start at $39/month for 600 orders, $59/month for 1200 orders, and $79/month for unlimited orders. We find these plans cater to various business sizes.
We find that Waiterio's customer service receives mixed reviews. While some users praise the quick response and efficient bug fixes, others have experienced unresponsive support and unresolved issues, particularly with QR code functionalities.
Is Waiterio customer service good?
We find that Waiterio's customer service receives mixed reviews. While some users praise the quick response and efficient bug fixes, others have experienced unresponsive support and unresolved issues, particularly with QR code functionalities.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.