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Webfleet

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Last updated on

Company health

Employee growth
1% increase in the last year
Web traffic
11% decrease in the last quarter
Financing
December 2008 - $602M

Ratings

G2
1.7/5
(4)
Capterra
4.3/5
(61)
Glassdoor
4.1/5
(1406)

Webfleet description

Webfleet, by TomTom, is a platform for managing vehicle fleets. It helps businesses of all sizes improve efficiency and lower costs by tracking vehicles, monitoring driver behavior, and streamlining operations. Features include real-time vehicle tracking, route optimization, driver communication, and reporting tools. Webfleet helps businesses make data-driven decisions to improve productivity and reduce their fleet's overall expenses.


Who is Webfleet best for

Webfleet by TomTom helps businesses of all sizes improve fleet efficiency and lower costs. Users praise the real-time tracking, route optimization, and reporting tools. However, some have reported issues with customer service and technical difficulties. Despite these challenges, many appreciate the software's user-friendly interface and integrations.

  • Ideal for small, medium, and large businesses.

  • Best fit for Transportation & Logistics companies.


Webfleet features

Supported

Webfleet provides real-time location information on a map, showing whether vehicles are parked or on the move.

Supported

Webfleet provides efficient navigation and route planning tools, considering real-time traffic conditions, road closures, and other factors to suggest the fastest and most efficient routes.

Supported

Webfleet provides insights into driving behavior, fuel consumption, and maintenance needs, allowing for targeted driver training and maintenance scheduling based on actual vehicle usage.

Supported

Webfleet offers advanced vehicle and driver analytics to help businesses understand driver behavior, fuel consumption, and maintenance needs.

Supported

Webfleet integrates seamlessly with existing software and hardware systems.

Supported

Webfleet enables efficient job scheduling, real-time tracking of deliveries, and accurate ETAs.

Supported

Webfleet offers tailored solutions for various industries, including transport & logistics, construction, field services, and government.


Webfleet reviews

We've summarised 65 Webfleet reviews (Webfleet Software Advice reviews, Webfleet GetApp reviews, Webfleet Capterra reviews and Webfleet G2 reviews) and summarised the main points below.

Pros of Webfleet
  • Real-time tracking and route optimization features are highly valued.
  • The software is generally considered user-friendly and easy to navigate.
  • Integration with other systems is appreciated by many users.
  • Reporting tools are praised for their comprehensiveness and insights.
Cons of Webfleet
  • Poor customer service and long wait times are frequently reported.
  • Technical issues are often unresolved, leading to frustration.
  • Contracts and billing practices are sometimes unclear, leading to disputes.
  • Some find the OBD tracking inaccurate and unreliable.

Webfleet pricing

The commentary is based on 10 reviews from Webfleet Capterra reviews, Webfleet G2 reviews and Webfleet Software Advice reviews.

Webfleet's pricing is a common concern. Some users find it expensive, particularly the OBD solutions, while others consider it reasonable. A few users mention high monthly costs and potential price increases.

Users sentiment

Strongly negative
-1

Webfleet alternatives

  • Logo of GPS Trackit
    GPS Trackit
    Real-time GPS tracking for fleets. Improves efficiency, safety, and cuts costs.
    Read more
  • Logo of Wialon
    Wialon
    GPS tracking and fleet management made easy, flexible, and scalable.
    Read more
  • Logo of Zubie
    Zubie
    GPS fleet tracking, vehicle health, and driver safety.
    Read more
  • Logo of Geotab
    Geotab
    GPS fleet tracking for smarter, safer, and more efficient driving.
    Read more
  • Logo of Fleetable
    Fleetable
    Streamlines fleet operations, saving time and money.
    Read more
  • Logo of Fleetx
    Fleetx
    AI-powered fleet management for efficiency, safety, and sustainability.
    Read more

Webfleet FAQ

  • What is Webfleet and what does Webfleet do?

    Webfleet, by TomTom, is a fleet management platform helping businesses boost efficiency and cut costs. It offers real-time vehicle tracking, route optimization, driver behavior monitoring, and reporting tools. Webfleet enables data-driven decisions to enhance productivity and minimize fleet expenses.

  • How does Webfleet integrate with other tools?

    Webfleet integrates seamlessly with existing software and hardware systems. It offers tailored solutions for various industries, including transport & logistics, construction, field services, and government. This allows for efficient job scheduling, real-time tracking, and accurate ETAs.

  • What the main competitors of Webfleet?

    Top Webfleet competitors include GPS Trackit, Wialon, Zubie, Geotab, Fleetable, and Fleetx. These alternatives offer similar features such as GPS tracking, route optimization, and driver behavior monitoring, catering to businesses seeking efficient fleet management solutions.

  • Is Webfleet legit?

    Yes, Webfleet is a legitimate and established fleet management software offered by TomTom. It offers features like real-time tracking and route optimization, improving efficiency and safety. However, potential users should be aware of user reports regarding customer service and technical issues.

  • How much does Webfleet cost?

    Webfleet does not publicly disclose pricing information. Contact their sales team to get a customized quote for your business needs. Consider factors like fleet size and desired features when evaluating if Webfleet is worth the investment.

  • Is Webfleet customer service good?

    Webfleet's customer service receives negative feedback. Users frequently report long wait times, unresolved technical issues, and difficulty canceling accounts. While some users mention helpful support, negative experiences are more commonly reported.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.