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Wellhub

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Last updated on

Company health

Employee growth
40% increase in the last year
Web traffic
67% increase in the last quarter

Ratings

G2
3.6/5
(13)

Wellhub description

Wellhub is a corporate wellness platform that provides employees discounted access to a large network of fitness centers, studios, and wellness apps. Companies contribute to the program alongside employee monthly subscriptions. Wellhub aims to improve employee wellbeing, potentially leading to increased productivity and retention, and reduced healthcare costs.


What companies are using Wellhub?

McDonald's is using Wellhub
McDonald's
Brookfield is using Wellhub
Brookfield
Activision Blizzard is using Wellhub
Activision Blizzard
Unilever is using Wellhub
Unilever
Aflac is using Wellhub
Aflac
Zapier is used by McDonald's, Brookfield, Activision Blizzard, Unilever, Aflac.

Who is Wellhub best for

Wellhub is a corporate wellness platform offering discounted access to fitness centers, studios, and wellness apps. Users appreciate the variety of options and cost-effectiveness. However, some have reported issues with gym check-in processes and customer support. Wellhub best suits medium to large companies prioritizing employee wellness, potentially boosting productivity and retention.

  • Ideal for medium to large companies (100+ employees) seeking a comprehensive wellness solution.

  • Suitable for companies across various industries focused on employee well-being and engagement.


Wellhub features

Supported

Wellhub centralizes all wellness programs, resources, and communications, simplifying access for employees and administrators.

Supported

Wellhub integrates with HR and benefits systems, streamlining administration and data management.

Supported

Wellhub's platform provides insights into employee engagement, program effectiveness, and overall wellness trends.

Supported

Wellhub's user-friendly platform makes it easy for employees to discover, access, and participate in wellness programs.

Supported

Wellhub streamlines program administration, saving time and resources for administrators.

Supported

Wellhub provides discounted access to a network of fitness centers, studios, and wellness apps, making wellness more accessible and affordable for employees.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.8

Customer Service

Neutral
-0.05

Ease of Use

Neutral
-0.11

Reliability and Performance

Strongly negative
-1

Wellhub reviews

We've summarised 33 Wellhub reviews (Wellhub TrustPilot reviews and Wellhub G2 reviews) and summarised the main points below.

Pros of Wellhub
  • Wide variety of fitness facilities and wellness apps available through the platform.
  • Flexible plans and options to suit different needs and budgets.
  • Positive customer service experiences with quick response times and helpful representatives.
  • Motivational tool encouraging regular gym attendance and fitness exploration.
  • Cost-effective solution compared to individual gym memberships, especially with corporate discounts.
Cons of Wellhub
  • Difficult check-in process at some gyms, requiring physical passes or buzzers with inconsistent staff availability.
  • Limited or no customer support availability, leading to unresolved issues and billing discrepancies.
  • Misleading pricing information on the website, with actual costs significantly higher than advertised.
  • Sudden changes to service, such as international gym access restrictions, without proper communication to users.
  • Lack of family or child options for memberships.

Wellhub pricing

The commentary is based on 18 reviews from Wellhub G2 reviews and Wellhub TrustPilot reviews.

Wellhub's pricing is a common source of user complaints. While some appreciate the affordability and corporate discounts, many find the pricing structure misleading, with unexpected increases and hidden fees. Several users report being overcharged or billed after canceling their subscriptions. Others wish for more flexible plan options like family plans.

Users sentiment

Strongly negative
-0.8

See the Wellhub pricing page.

  • Wellhub has a free plan.

Digital
$0.00/month

Access to 10 wellness apps and live stream workouts.

Starter
$11.99/month

Access to 1,200+ gyms & studios, 39 wellness apps, and live stream workouts.

Starter+
$24.99/month

Access to 3,200+ gyms & studios, 39 wellness apps, live stream workouts, and 2x/month virtual personal training.

Basic
$37.99/month

Access to 3,900+ gyms & studios, 43 wellness apps, live stream workouts, and 2x/month virtual personal training.

Bronze
$59.99/month

Access to 5,200+ gyms & studios, 44 wellness apps, live stream workouts, and 4x/month virtual personal training.

Silver
$99.99/month

Access to 8,200+ gyms & studios, 46 wellness apps, live stream workouts, and 4x/month virtual personal training.

Titanium
$139.99/month

Access to 8,500+ gyms & studios, 46 wellness apps, live stream workouts, 4x/month virtual personal training, and 2x/month premium classes.

Gold
$194.99/month

Access to 12,400+ gyms & studios, 46 wellness apps, live stream workouts, 4x/month virtual personal training, and 4x/month premium classes.

Platinum
$264.99/month

Access to 13,400+ gyms & studios, 46 wellness apps, live stream workouts, 8x/month virtual personal training, and 8x/month premium classes.

Diamond
$314.99/month

Access to 13,500+ gyms & studios, 46 wellness apps, live stream workouts, 8x/month virtual personal training, and 16x/month premium classes.


Wellhub alternatives

  • Logo of Coverflex
    Coverflex
    Flexible benefits platform empowering employees and simplifying admin.
    Read more
  • Logo of GoJoe
    GoJoe
    Team fitness challenges boost engagement and improve wellbeing.
    Read more
  • Logo of FitOn Health
    FitOn Health
    Free fitness and wellness app for employees, boosting engagement.
    Read more
  • Logo of Wellable
    Wellable
    Employee wellness programs made easy, engaging, and customizable.
    Read more
  • Logo of Wellbees
    Wellbees
    Boosts employee well-being with engaging wellness programs.
    Read more
  • Logo of Unmind
    Unmind
    Workplace mental wellbeing platform for happier, healthier teams.
    Read more

Wellhub FAQ

  • What is Wellhub and what does Wellhub do?

    Wellhub is a corporate wellness platform offering discounted access to a network of fitness centers, studios, and wellness apps. It integrates with HR systems, provides wellness program analytics, and simplifies wellness engagement for employees while streamlining administration. It aims to boost employee well-being and potentially reduce healthcare costs.

  • How does Wellhub integrate with other tools?

    Wellhub integrates with HR and benefits systems, streamlining administration and data management. This integration simplifies wellness program administration, saving time and resources, and allows for centralized access to all wellness resources.

  • What the main competitors of Wellhub?

    Wellhub competes with Wellable, Wellbees, and GoJoe in the corporate wellness space. These platforms offer similar features such as fitness challenges, wellness program management, and employee engagement tools. FitOn Health and Unmind are also alternatives, focusing on free fitness resources and mental wellbeing, respectively.

  • Is Wellhub legit?

    Wellhub is a legitimate corporate wellness platform offering discounted access to fitness centers and wellness apps. However, user reviews on G2 mention some negative experiences with customer service, pricing discrepancies, and check-in processes. Consider these factors when evaluating Wellhub for your wellness program.

  • How much does Wellhub cost?

    Wellhub offers a free Digital plan and paid plans ranging from $11.99 to $314.99 per month for employees. Corporate pricing, which includes add-ons like payroll automation, varies depending on company size and chosen services, but is not publicly available.

  • Is Wellhub customer service good?

    Wellhub's customer service receives mixed reviews. While some users praise the quick response times and helpful representatives, others report difficulty contacting support and unresolved issues. Several negative reviews mention unhelpful agents and unresolved billing problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.