From SaaS shortlist to AI automation

Don't get left behind. Show Gralio how you work and our revolutionary new tool will return step-by-step guidance plus the exact software - or AI - to accelerate your work.

Logo of WordPress.com

WordPress.com

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
1% increase in the last year
Web traffic
17% decrease in the last quarter
Financing
August 2020 - $986M

Ratings

G2
4.4/5
(2496)
Glassdoor
4.1/5
(406)

WordPress.com description

WordPress.com is a website building platform that offers managed WordPress hosting, making it easy to create and manage websites without technical expertise. It provides various features such as website themes, plugins, and secure hosting. WordPress.com is known for its user-friendly interface, scalability, and a wide range of design options suitable for businesses and individuals. It's a popular choice for building anything from blogs to business websites.


Who is using WordPress.com?


Who is WordPress.com best for

WordPress.com is a user-friendly platform that is particularly effective for those interested in blogging and content management. We find that users appreciate the user-friendly interface and extensive theme/plugin collection. Keep in mind that users sometimes report performance issues and high costs for some premium features.

  • Perfect for orgs of any size seeking user-friendly website building, blogging, & content management. Enjoy ease of use and flexible design.

  • A great fit for e-commerce, marketing, and professional services. Enjoy the large, active community for support & a wide range of design options.


WordPress.com features

Supported

Managed WordPress hosting: WordPress.com offers lightning-fast, secure managed WordPress hosting.

Supported

Unmetered Bandwidth: WordPress.com provides unmetered bandwidth on all plans, ensuring zero downtime and no limits to growth.

Supported

Comprehensive Security: WordPress.com includes firewalls, encryption, brute force, and DDoS protection to ensure security.

Supported

Global CDN: WordPress.com offers fast data transfer and performance with a global CDN, ensuring optimal speed for site visitors worldwide.

Supported

Flexible Storage: WordPress.com offers flexible storage plans, ensuring users never run out of space for photos, audio, and 4K videos.

Supported

Drag-and-Drop Design: WordPress.com enables users to create unique website designs with a variety of themes and patterns using a drag-and-drop interface.

Supported

Enterprise Platform - WordPress VIP: WordPress VIP is an enterprise platform built on WordPress, providing performance at scale while meeting the highest security standards.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.13

Customer Service

Rather positive
+0.6

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Neutral
-0.28

Ease of Implementation

Strongly positive
+0.88

Scalability

Neutral
+0.14

WordPress.com reviews

We've summarised 2496 WordPress.com reviews (WordPress.com G2 reviews) and summarised the main points below.

Pros of WordPress.com
  • User-friendly interface for creating and managing websites.
  • Vast collection of themes and plugins for customization.
  • Large and active community for support and resources.
  • Easy integration with other platforms and services.
  • Affordable pricing options for basic websites.
Cons of WordPress.com
  • Some plugins cause errors and website crashes.
  • Occasional performance issues and slow loading times.
  • High cost of premium plans for essential features.
  • Customer support can be slow and unresponsive.
  • Security vulnerabilities and frequent hacking attempts.

WordPress.com pricing

The commentary is based on 213 reviews from WordPress.com G2 reviews.

We find WordPress.com's free plan offers good value, but many users feel that premium features are necessary and quickly become expensive. Some express frustration with plugin costs and occasional functionality limitations. Overall, the sentiment towards pricing is mixed.

Users sentiment

Neutral
-0.13

See the WordPress.com pricing page.

  • WordPress.com has a free plan.

Personal
$4 per user/year

Create your home on the web with a custom domain name. Includes 6 GB storage, unlimited pages, posts, users, and visitors, a free domain for one year, an ad-free browsing experience, dozens of premium themes, support from our expert team, and access to website statistics.

Premium
$8 per user/year

Build a unique website with powerful design tools. Includes 13 GB storage, unlimited pages, posts, users, and visitors, a free domain for one year, an ad-free browsing experience, all premium themes, fast support from our expert team, premium statistics, sitewide font and color customization, Google Analytics integration, and video upload capabilities.

Business
$25 per user/year

Unlock the power of WordPress with managed hosting. Includes 50 GB storage, unlimited pages, posts, users, and visitors, a free domain for one year, an ad-free browsing experience, all premium themes, 24/7 priority support, premium statistics, sitewide font and color customization, Google Analytics integration, video upload capabilities, plugin installation, SFTP/SSH access, WP-CLI, Git commands, and GitHub Deployments.

Commerce
$45 per user/year

Create a powerful online store with built-in premium extensions. Includes 50 GB storage, unlimited pages, posts, users, and visitors, a free domain for one year, an ad-free browsing experience, all premium and store themes, 24/7 priority support, premium statistics, sitewide font and color customization, Google Analytics integration, video upload capabilities, plugin installation, SFTP/SSH access, WP-CLI, Git commands, GitHub Deployments, eCommerce tools, and optimized WooCommerce hosting.

Enterprise
$25000 per user/year

The ease and flexibility of WordPress with unmatched scalability, security and data-driven capabilities.

Free
Free

Basic plan with limited features. Includes 1 GB storage, essential features like unlimited pages, users, and a time machine for post edits.


WordPress.com alternatives

  • Logo of Hostinger
    wordpress-com vs Hostinger
    Affordable, fast web hosting with easy-to-use tools.
    Read more
  • Logo of ApostropheCMS
    ApostropheCMS
    Open-source CMS empowering teams to build and manage websites easily.
    Read more
  • Logo of Bullet.so
    Bullet.so
    Turns Notion pages into fast, SEO-friendly websites.
    Read more
  • Logo of GridPane
    GridPane
    Effortless WordPress server management for agencies and developers.
    Read more
  • Logo of Framer
    wordpress-com vs Framer
    Design, build, and publish websites effortlessly, without code.
    Read more
  • Logo of web.com WordPress Website
    web.com WordPress Website
    Easy WordPress hosting with speed, security, and built-in support.
    Read more

WordPress.com FAQ

  • What is WordPress.com and what does WordPress.com do?

    WordPress.com is a user-friendly website building platform offering managed WordPress hosting. We find that it simplifies website creation and management with various themes, plugins, and secure hosting options. It's suitable for diverse needs, from blogs to business websites.

  • How does WordPress.com integrate with other tools?

    We find WordPress.com integrates seamlessly with various platforms and services, expanding its functionality. This includes social media integration, email marketing tools, and eCommerce platforms, allowing for streamlined workflows.

  • What the main competitors of WordPress.com?

    We find that WordPress.com's main competitors include website builders like Wix, Squarespace, and Weebly, as well as content management systems (CMS) such as Drupal and Joomla. Other alternatives, such as Ghost, offer similar blogging-focused platforms.

  • Is WordPress.com legit?

    Yes, WordPress.com is a legitimate website building platform. We find it's a popular choice for creating websites due to its user-friendly interface and variety of features. However, we've also noticed some users mention occasional performance issues and the cost of premium features as downsides.

  • How much does WordPress.com cost?

    WordPress.com offers a free plan. Paid plans start at $4/year for Personal, $8/year for Premium, $25/year for Business, $45/year for Commerce, and $25,000/year for Enterprise. We find the pricing tiers cater to various needs and budgets.

  • Is WordPress.com customer service good?

    We find that WordPress.com customer service is generally viewed positively. Users praise the "Happiness Engineers" and readily available support. However, some have experienced slow response times or difficulty accessing personalized support, relying instead on forums and documentation.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.