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Wufoo

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Last updated on

Company health

Employee growth
7% increase in the last year

Ratings

G2
4.2/5
(294)
Capterra
4.4/5
(214)

Wufoo description

Wufoo, by SurveyMonkey, is a web-based tool that lets you create custom online forms for various needs like collecting contact details, gathering RSVPs, and managing applications. It simplifies data collection by automatically handling databases and backend processes. Wufoo also integrates with other popular business tools to streamline your workflow.


Who is Wufoo best for

We find that Wufoo is a solid choice for businesses needing custom online forms. Users appreciate its drag-and-drop form builder, customization, and integration capabilities. Keep in mind that some users find the interface outdated and the free plan limiting. We recommend it for organizations of all sizes.

  • Perfect for SMBs to large enterprises seeking versatile form creation and data collection.

  • Great for e-commerce and other industries needing custom forms for payments, data, and file collection.


Wufoo features

Supported

Form Builder: Wufoo’s award-winning drag ‘n drop form builder makes building forms a breeze. Seriously, it doesn’t get easier than this.

Supported

Theme Designer: Use or customize one of the ready-to-go themes, or design your own. Your form, your look!

Supported

Custom Branding: Add your organization's logo and brand elements to your form. Who says your form needs to look different?

Supported

Collect data, payments & files: Collect the data and payments you need, on your terms. Embed your form onto your website, or share it using a direct link.

Supported

Accept Payments: Have an online store? Collecting donations or event fees? Hook up your form with one of many popular payment providers we integrate with and get paid!

Supported

Conversational Forms: Make your forms conversational and more engaging to increase completion rates. Make a great first impression with a more human touch.

Supported

File Uploads: Collect files of any type with a Wufoo form. From resumes to product photography, we make it easy to gather all the media you need.

Supported

HIPAA Compliance: Wufoo helps you comply with HIPAA requirements. Protect your forms and your data with our secure features. Because security is paramount.

Supported

Real-Time Notifications: Get notified as soon as someone completes your form. We can send you a text or an email so you never miss a beat.

Supported

Integrations: Connect your form data with other business tools. We have dozens of native integrations, and 1,000+ more through our good friends at Zapier, so you can get the most out of every form entry.

Supported

Branching & Logic: Set rules that personalize respondents' form-filling experience. You'll be rewarded with top-notch responses and delighted form takers.

Supported

Custom Reports: Understand your data like a boss by using one of Wufoo's out-of-the-box reports, or build your own custom report right in your account.

Supported

Data Export: Prefer to work in spreadsheets? No problem. Export your data and begin analyzing the responses on your favorite spreadsheet software—in seconds.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Wufoo reviews

We've summarised 508 Wufoo reviews (Wufoo Software Advice reviews, Wufoo GetApp reviews, Wufoo Capterra reviews and Wufoo G2 reviews) and summarised the main points below.

Pros of Wufoo
  • Easy-to-use drag-and-drop form builder
  • Customizable forms with various field options
  • Integrates with other services (e.g., Salesforce, MailChimp, Zapier)
  • Provides form completion notifications and downloadable data
  • Reliable and consistent form submissions
Cons of Wufoo
  • No CAPTCHA or effective spam prevention
  • Outdated interface and clunky user experience
  • Limited design customization, especially for free users
  • Limited free plan features and high pricing for premium features
  • Difficulty canceling subscriptions and billing issues

Wufoo pricing

The commentary is based on 38 reviews from Wufoo Capterra reviews, Wufoo G2 reviews and Wufoo Software Advice reviews.

We find Wufoo's pricing to be generally reasonable, especially for its ease of use and features. However, some users feel the free plan is too limited, while others find the paid plans a bit expensive for occasional use or small businesses. Non-profit pricing receives positive feedback.

Users sentiment

Strongly negative
-1

See the Wufoo pricing page.


Wufoo alternatives

  • Logo of Jotform
    wufoo vs Jotform
    Easy online forms: create, share, and manage data.
    Read more
  • Logo of Jotform Apps
    Jotform Apps
    Create and share custom no-code apps for your business.
    Read more
  • Logo of Zoho Forms
    Zoho Forms
    Build powerful online forms, automate workflows, analyze results.
    Read more
  • Logo of AskNicely
    AskNicely
    Frontline feedback boosts customer happiness and team performance.
    Read more
  • Logo of Block Survey
    Block Survey
    Private and easy surveys with AI and secure data.
    Read more
  • Logo of Smartsheet
    wufoo vs Smartsheet
    Collaborative work management: spreadsheets meet powerful automation.
    Read more

Wufoo FAQ

  • What is Wufoo and what does Wufoo do?

    Wufoo, by SurveyMonkey, makes creating custom online forms easy. We find it simplifies data collection, handles databases, and integrates with other business tools. It's great for contact forms, RSVPs, applications, and more.

  • How does Wufoo integrate with other tools?

    We find Wufoo integrates with many popular business tools, including Salesforce, MailChimp, and over 1,000 others through Zapier. This allows you to connect your form data with other services and streamline your workflow.

  • What the main competitors of Wufoo?

    We find that Wufoo's main competitors include Jotform, known for its easy online form creation and data management, and QuestionPro, which focuses on creating and analyzing surveys for valuable insights. Other alternatives worth considering are Jotform Apps, AskNicely, Block Survey, and Smartsheet.

  • Is Wufoo legit?

    Yes, Wufoo is a legitimate platform owned by SurveyMonkey. We find that it's a reliable tool for creating and managing online forms, though some users have noted the interface feels a bit outdated. Overall, it's generally considered safe and trustworthy.

  • How much does Wufoo cost?

    We couldn't find pricing information for Wufoo. Contact Wufoo sales for pricing details.

  • Is Wufoo customer service good?

    We find that Wufoo's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have expressed frustration with difficulty canceling subscriptions, billing issues, and a lack of support for complex form issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.