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Yogi

Website LinkedIn

Last updated on

Company health

Employee growth
30% increase in the last year
Web traffic
76% increase in the last quarter
Financing
June 2023 - $17M

Ratings

G2
4.7/5
(14)
Glassdoor
4.0/5
(2)

Yogi description

Yogi is a software platform that analyzes customer feedback like product reviews and ratings. It gathers data from various sources, including online retailers, social media, and customer service interactions. Yogi uses artificial intelligence to understand the sentiment and identify themes within this feedback, helping businesses understand customer preferences, improve products, and optimize marketing strategies. Its features include competitor analysis, product development insights, and brand sentiment tracking, all presented in easy-to-understand dashboards. Yogi is designed to help businesses make sense of large volumes of customer feedback and make data-driven decisions.


Who is Yogi best for

Yogi is a customer feedback analytics platform ideal for medium to large consumer brands. It analyzes data from various sources, including over 350 retailers and social media, to identify themes and sentiment. Yogi offers competitive analysis, product development insights, and brand sentiment tracking, helping businesses improve products and marketing strategies. The platform excels at providing SKU-level insights.

  • Best fit for medium to large businesses (101+ employees) seeking improved customer feedback analysis.

  • Ideal for consumer brands, especially those with a significant e-commerce presence, across all industries.


Yogi features

Supported

Yogi gathers data from over 350 global retailers, social media, web search, and customer service interactions like phone calls, chats, and emails.

Supported

Yogi uses AI and natural language processing to analyze sentiment and identify themes within customer feedback.

Supported

Yogi provides competitive analysis, allowing businesses to see how their products stack up against competitors.

Supported

Yogi helps identify consumer desires and emerging trends with category-wide insights, enabling data-driven product development decisions.

Supported

Yogi monitors overall brand perception and pinpoints upward and downward drivers of sentiment.

Supported

Yogi presents insights through customizable drag-and-drop dashboards, real-time alerts, and personalized product page content recommendations.

Supported

Yogi provides SKU-level insights to understand consumer preferences and identify areas for improvement.


Yogi pricing

See the Yogi pricing page.


Yogi alternatives

  • Logo of Revuze
    Revuze
    Turns customer reviews into actionable product insights.
    Read more
  • Logo of Bazaarvoice
    Bazaarvoice
    Collects, displays, and amplifies customer reviews to boost sales.
    Read more
  • Logo of Dovetail.com
    Dovetail.com
    Centralize, analyze, and share user research to build better products.
    Read more
  • Logo of Thematic
    Thematic
    Turns feedback into insights, revealing what customers really think.
    Read more
  • Logo of Qwary
    Qwary
    Understand user behavior, improve products, and reduce churn.
    Read more
  • Logo of Unwrap.ai
    Unwrap.ai
    Turns user feedback into clear product insights.
    Read more

Yogi FAQ

  • What is Yogi and what does Yogi do?

    Yogi is a customer feedback analytics platform using AI to analyze reviews, ratings, and social media from various sources. It identifies key themes and sentiment, providing competitive analysis and product development insights. Yogi helps businesses understand customer preferences and improve products through data-driven decisions.

  • How does Yogi integrate with other tools?

    Yogi integrates with various data sources, including over 350 global retailers, social media platforms, web search, and customer service interactions (phone calls, chats, emails). This allows businesses to centralize customer feedback and analyze it for actionable insights. There is no information available about integrations with other specific tools.

  • What the main competitors of Yogi?

    Alternatives to Yogi include Revuze, Bazaarvoice, Dovetail, Thematic, Vurvey, and Qwary. These competitors offer similar functionalities, such as analyzing customer feedback and providing product development insights. They cater to businesses seeking to improve products and marketing strategies based on customer sentiment.

  • Is Yogi legit?

    Yes, Yogi is a legitimate software platform for analyzing customer feedback. It uses AI to process data from various sources, providing insights for product development and marketing. G2 gives Yogi a 4.7/5 rating, indicating user satisfaction and confirming its legitimacy as a safe and helpful tool.

  • How much does Yogi cost?

    I couldn't find pricing information for Yogi. Contact the vendor directly to determine if Yogi's product pricing and features are a worthwhile investment for your needs.

  • Is Yogi customer service good?

    Yes, Yogi's customer service is highly regarded. Reviews consistently praise the team's responsiveness, helpfulness, and proactive approach. Users describe the support as "exceptional," "incredibly supportive," and like an "extension of their own team." They appreciate the personalized training and assistance with data interpretation.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.