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Youreka description
Youreka is a Salesforce-based software that helps businesses improve their field service operations. Using customizable forms and workflows, it guides field technicians through complex tasks, inspections, and procedures. This no-code platform works offline and online, making it suitable for industries like manufacturing, healthcare, and energy, where workers may be on-the-go. Youreka aims to increase efficiency, improve data accuracy, and enhance customer satisfaction by empowering frontline workers.
Who is Youreka best for
Youreka is a Salesforce-based mobile solution streamlining field service operations. Users praise its offline functionality, user-friendly interface, and Salesforce integration. Some users mention difficulties with data extraction and multi-language form creation. Best for medium to large businesses in manufacturing, healthcare, and energy needing efficient field workflows and improved data accuracy.
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Best fit for medium to large businesses (101+ employees) seeking streamlined field operations.
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Ideal for field service-heavy industries like manufacturing, energy, and healthcare.
Youreka features
Supported Provides real-time updates on service activities and statuses. |
Supported Offers easy onboarding for new service providers. |
Supported Provides integrated communication channels for enhanced customer interactions. |
Supported Offers advanced scheduling and routing capabilities. |
Supported Provides comprehensive resource management tools. |
Supported Offers tools to empower service providers for superior performance. |
Supported Provides in-depth performance analytics. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Youreka reviews
We've summarised 34 Youreka reviews (Youreka Capterra reviews and Youreka G2 reviews) and summarised the main points below.
- Mobile-friendly and works offline.
- Easy-to-use interface for form creation and data collection.
- Seamless integration with Salesforce.
- Excellent and responsive customer support.
- Highly customizable forms and workflows.
- Difficult to extract completed form data.
- Lacks video support.
- Multi-language form creation is clunky and time-consuming.
- Limited data validation rules.
- Can be cumbersome to set up and administer.
Youreka alternatives
VServiceManagementStreamlines field service operations, boosting efficiency and customer satisfaction.Read more
Youreka FAQ
Youreka is a Salesforce-based, no-code platform designed to streamline field service operations. It uses customizable forms and workflows, enabling field technicians to efficiently manage tasks, inspections, and procedures, even offline. This improves data accuracy, boosts efficiency, and enhances customer satisfaction.
What is Youreka and what does Youreka do?
Youreka is a Salesforce-based, no-code platform designed to streamline field service operations. It uses customizable forms and workflows, enabling field technicians to efficiently manage tasks, inspections, and procedures, even offline. This improves data accuracy, boosts efficiency, and enhances customer satisfaction.
Youreka seamlessly integrates with Salesforce, enhancing its field service capabilities. It also works offline, allowing field technicians to access and update information even without internet connectivity. This integration empowers businesses to improve data accuracy and streamline workflows within their existing Salesforce environment.
How does Youreka integrate with other tools?
Youreka seamlessly integrates with Salesforce, enhancing its field service capabilities. It also works offline, allowing field technicians to access and update information even without internet connectivity. This integration empowers businesses to improve data accuracy and streamline workflows within their existing Salesforce environment.
Top alternatives to Youreka include VServiceManagement, ServicePower, Effort, Wello Solutions, Zoho FSM, and Zuper. These competitors offer similar field service management capabilities, focusing on streamlining operations, improving efficiency, and enhancing customer satisfaction.
What the main competitors of Youreka?
Top alternatives to Youreka include VServiceManagement, ServicePower, Effort, Wello Solutions, Zoho FSM, and Zuper. These competitors offer similar field service management capabilities, focusing on streamlining operations, improving efficiency, and enhancing customer satisfaction.
Yes, Youreka is a legitimate Salesforce-based field service software. User reviews praise its mobile offline capabilities, ease of use, and Salesforce integration. It's generally considered safe and reliable for businesses seeking to improve field operations.
Is Youreka legit?
Yes, Youreka is a legitimate Salesforce-based field service software. User reviews praise its mobile offline capabilities, ease of use, and Salesforce integration. It's generally considered safe and reliable for businesses seeking to improve field operations.
I cannot find pricing details for Youreka. Contact Youreka directly to obtain current pricing information and determine if it's a worthwhile investment for your needs. This will allow you to evaluate its product value effectively.
How much does Youreka cost?
I cannot find pricing details for Youreka. Contact Youreka directly to obtain current pricing information and determine if it's a worthwhile investment for your needs. This will allow you to evaluate its product value effectively.
Youreka's customer service is highly praised in reviews. Users describe the support team as "absolutely unbelievable," "sensational," readily available, and quick to resolve issues. This suggests a positive customer service experience.
Is Youreka customer service good?
Youreka's customer service is highly praised in reviews. Users describe the support team as "absolutely unbelievable," "sensational," readily available, and quick to resolve issues. This suggests a positive customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.