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Zenfolio description
Zenfolio is an all-in-one platform designed specifically for photographers to manage and grow their businesses. It allows you to create a professional website and online galleries to showcase and sell your photos. You can customize the look of your site, manage client orders, and even market your services. Zenfolio also offers tools to help streamline your workflow, from scheduling to photo storage. They are a well-established company with positive user reviews highlighting their ease of use and helpful customer service.
Who is Zenfolio best for
Zenfolio is tailored for photographers seeking an all-in-one platform to showcase and sell their work. It provides tools to create professional websites and client galleries, manage orders, and streamline workflows. While users appreciate its ease of use, many have expressed concerns about customer support and recent feature changes. We've noticed that photographers value the unlimited storage and customizable templates.
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Great for SMBs (1-1000 employees) looking to showcase and sell their work with ease. Scales to larger enterprises, too.
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Useful across industries, but especially helpful for healthcare, wellness, and pharma businesses needing visual content.
Zenfolio features
Supported Beautiful Client Galleries: Create gorgeous photo galleries where your clients can easily proof and purchase products from top professional print labs. |
Supported Customizable Layouts: Customize the layout of your photo galleries to match your brand and style. |
Supported Digital Downloads: Allow clients to download digital copies of their photos directly from their gallery. |
Supported Social Sharing: Clients can share their photos directly to social media platforms. |
Supported Coupons and Discounts: Offer personalized coupons and discounts to your clients. |
Supported Password Protection: Password-protect your galleries to share them securely with clients. |
Supported Integrated Blog: Create a blog to share your stories, expertise, and attract new clients. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zenfolio reviews
We've summarised 83 Zenfolio reviews (Zenfolio TrustPilot reviews, Zenfolio Capterra reviews and Zenfolio G2 reviews) and summarised the main points below.
- Provides unlimited storage space for photos.
- Offers a variety of customizable website templates.
- Easy to use for uploading and organizing photos.
- Integrates with professional print labs for easy order fulfillment.
- Has a helpful sales and marketing features.
- The recent archiving feature has caused widespread disruption, making galleries inaccessible and difficult to restore.
- Customer support response times are slow and unhelpful, often providing generic responses.
- The website and mobile app are slow and outdated, with a clunky user interface.
- The archiving policy is poorly implemented and not clearly communicated, leading to confusion and frustration.
- Pricing is high and continues to increase without significant improvements to the platform.
Zenfolio pricing
The commentary is based on 21 reviews from Zenfolio Capterra reviews and Zenfolio TrustPilot reviews.
We find that Zenfolio's pricing is a major point of contention for users. While some older reviews mention reasonable prices, recent reviews express frustration with price increases alongside declining service quality and the archiving system. Many feel they are not receiving the service they paid for.
Users sentiment
See the Zenfolio pricing page.
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Zenfolio has a free trial.
15GB storage, HD video, 1 custom watermark. Display your work with galleries & a website.
150GB storage, HD video, 1 custom watermark. Showcase and start selling your work online.
Unlimited storage, 4K video, 3 custom watermarks. Manage your business with a comprehensive all-in-one solution.
Zenfolio alternatives
Workfolio WebsiteShowcase your work beautifully. Build a professional online presence effortlessly.Read more
Zenfolio FAQ
We find Zenfolio to be a platform for photographers to showcase and sell their work online. It offers website creation, client galleries, and sales tools, but we've also noted recent user concerns regarding archiving and customer support.
What is Zenfolio and what does Zenfolio do?
We find Zenfolio to be a platform for photographers to showcase and sell their work online. It offers website creation, client galleries, and sales tools, but we've also noted recent user concerns regarding archiving and customer support.
We find Zenfolio integrates with professional print labs for order fulfillment. Information on other integrations is not available. We recommend checking their website for the latest details.
How does Zenfolio integrate with other tools?
We find Zenfolio integrates with professional print labs for order fulfillment. Information on other integrations is not available. We recommend checking their website for the latest details.
We find Zenfolio competes with SmugMug, Format, Pixpa, Photoshelter, Photobucket, and Alboom Proof. These platforms offer similar services for photographers, such as website building, client galleries, and online sales.
What the main competitors of Zenfolio?
We find Zenfolio competes with SmugMug, Format, Pixpa, Photoshelter, Photobucket, and Alboom Proof. These platforms offer similar services for photographers, such as website building, client galleries, and online sales.
We find that Zenfolio is a legitimate platform, but user reviews express concerns about recent changes. While it offers valuable features like unlimited storage and customizable websites, negative feedback highlights issues with archiving, customer support, and pricing. We advise proceeding with caution.
Is Zenfolio legit?
We find that Zenfolio is a legitimate platform, but user reviews express concerns about recent changes. While it offers valuable features like unlimited storage and customizable websites, negative feedback highlights issues with archiving, customer support, and pricing. We advise proceeding with caution.
Zenfolio offers three paid plans: Portfolio at $7/month, PortfolioPlus at $11.50/month, and ProSuite at $20/month. They also offer add-ons like PhotoRefine.ai and BookMe Scheduling, each billed annually. A free trial is available.
How much does Zenfolio cost?
Zenfolio offers three paid plans: Portfolio at $7/month, PortfolioPlus at $11.50/month, and ProSuite at $20/month. They also offer add-ons like PhotoRefine.ai and BookMe Scheduling, each billed annually. A free trial is available.
We find that Zenfolio's customer service is currently facing significant challenges. Many users report slow response times, unhelpful generic replies, and a lack of effective solutions to the ongoing issues with the platform, especially concerning the recent archiving changes.
Is Zenfolio customer service good?
We find that Zenfolio's customer service is currently facing significant challenges. Many users report slow response times, unhelpful generic replies, and a lack of effective solutions to the ongoing issues with the platform, especially concerning the recent archiving changes.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.