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ZenQMS

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Last updated on

Company health

Web traffic
4% increase in the last quarter

Ratings

G2
4.7/5
(90)

ZenQMS description

ZenQMS is a cloud-based quality management system (QMS) designed for life sciences companies of all sizes. It offers a suite of connected modules for document control, training, issue management, change control, and audits. ZenQMS stands out with its transparent pricing model, including all modules and unlimited users in a single annual fee. It's designed to be user-friendly, scalable, and compliant with industry standards like FDA 21 CFR Part 11 and ISO requirements. ZenQMS promises ease of use, robust functionality, and dedicated support to help manage quality and compliance effectively.


Who is ZenQMS best for

ZenQMS is a user-friendly cloud-based quality management system (QMS) designed for life sciences companies. It offers a suite of connected modules for document control, training, issue management, change control, and audits, with transparent pricing and unlimited users. Users praise its intuitive interface and comprehensive training module, while some find the audit module clunky and reporting limited.

  • Best for small to medium-sized businesses.

  • Ideal for life sciences companies.


ZenQMS features

Supported

ZenQMS supports version control for various document types, including SOPs, designs, and specs.

Supported

ZenQMS offers tools to manage and track corrective and preventive actions.

Supported

ZenQMS supports training completion tracking with dashboards, SCORM integration, and automated reminders.

Supported

ZenQMS provides secure document storage and management features.

Supported

ZenQMS supports audit planning and scheduling, including scope, objectives, criteria, and resources.

Supported

ZenQMS supports document creation and editing within the system.

Supported

ZenQMS provides full visibility into training status, including documents and trainees.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Neutral
-0.2

Ease of Implementation

Rather positive
+0.67

Scalability

Rather positive
+0.33

ZenQMS reviews

We've summarised 84 ZenQMS reviews (ZenQMS G2 reviews) and summarised the main points below.

Pros of ZenQMS
  • Excellent and responsive customer support.
  • Easy to use and intuitive interface.
  • Transparent pricing model with unlimited users.
  • Comprehensive training module.
  • Flexible and customizable workflows for various processes.
Cons of ZenQMS
  • Difficult to remove categories and roles.
  • Audit module is clunky and difficult to use.
  • Lacks an equipment module.
  • Limited customization for email notifications.
  • Reporting functionality is limited, requires manual formatting.
  • No option to upload legacy documents with original effective date.
  • Difficult to edit text formatting in issues/changes.
  • No document change control process that governs approval of multiple linked documents.
  • Inability to add appendix numbers and Key-ID to headers.

ZenQMS pricing

The commentary is based on 16 reviews from ZenQMS G2 reviews.

ZenQMS is praised for its affordability and excellent value, especially for smaller businesses. Reviewers highlight its competitive pricing, all-inclusive modules, and cost-effectiveness compared to other QMS systems. While some mention minor feature trade-offs, the overall pricing sentiment is overwhelmingly positive.

Users sentiment

Strongly positive
+1

See the ZenQMS pricing page.


ZenQMS alternatives

  • Logo of TrackWise
    TrackWise
    Quality management software simplifying tracking, reporting, and compliance.
    Read more
  • Logo of Veeva CRM
    Veeva CRM
    Life sciences CRM connecting sales, data, and compliance.
    Read more
  • Logo of Scilife
    Scilife
    Streamlines quality management for life science companies.
    Read more
  • Logo of SimplerQMS
    SimplerQMS
    Easy quality management for life science regulatory compliance.
    Read more
  • Logo of QT9 QMS
    QT9 QMS
    Streamline quality processes, manage compliance, gain valuable insights.
    Read more
  • Logo of Isolocity
    Isolocity
    Streamline quality management, simplify compliance, boost efficiency.
    Read more

ZenQMS FAQ

  • What is ZenQMS and what does ZenQMS do?

    ZenQMS is a cloud-based quality management system (QMS) for life sciences companies. It offers modules for document control, training, audits, and other quality processes, ensuring compliance with industry standards. ZenQMS is praised for its user-friendly interface and transparent pricing.

  • How does ZenQMS integrate with other tools?

    ZenQMS integrates with SCORM for training. It lacks integrations with other tools, which some users consider a drawback. For robust integrations, consider alternatives like ETQ Reliance or MasterControl.

  • What the main competitors of ZenQMS?

    Top alternatives to ZenQMS include ETQ Reliance, SimplerQMS, and MasterControl. These competitors offer similar QMS functionality, often with additional features for document control, training, audits, and compliance management in regulated industries.

  • Is ZenQMS legit?

    Yes, ZenQMS is a legitimate cloud-based quality management system (QMS) software. It's known for its user-friendly interface and transparent pricing. G2 reviews rate ZenQMS 4.7/5 stars, praising its customer support and training module. However, some users mention limitations with the audit module and reporting functionality.

  • How much does ZenQMS cost?

    I couldn't find pricing details for ZenQMS. For the most current pricing information, it's best to contact ZenQMS directly or visit their website.

  • Is ZenQMS customer service good?

    ZenQMS receives overwhelmingly positive feedback regarding their customer support. Users consistently praise the responsiveness and helpfulness of the support team, describing them as "amazing," "incredibly helpful," and "exceptional." They are lauded for their quick response times and commitment to customer satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.