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Zuora Billing

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Last updated on

Company health

Employee growth
1% decrease in the last year
Web traffic
2% increase in the last quarter
Financing
July 2024 - $648M

Ratings

G2
3.9/5
(271)
Glassdoor
3.6/5
(722)

Zuora Billing description

Zuora Billing is a software solution designed to help businesses manage recurring revenue and subscriptions. It offers a range of pricing models, including flat subscription, usage-based, and hybrid, allowing you to tailor offerings to your customers' needs. Zuora automates key processes like invoicing, payments, and revenue recognition, reducing manual effort and minimizing errors. It integrates with existing business systems such as CRM and ERP for a unified view of your financial operations. Zuora is particularly valuable for mid-sized to large companies with complex billing requirements looking to streamline their operations and gain greater financial visibility.


Who is Zuora Billing best for

Zuora Billing helps mid-sized and large businesses manage subscriptions and recurring revenue. Users praise its clean interface and accurate billing data. However, some have noted difficulties with integrations and customer support. It offers flexible billing cycles, automated invoicing, and integrates with accounting systems. Best for companies seeking streamlined financial operations and enhanced visibility.

  • Best for medium to large businesses.

  • Ideal for Software, IT, Telecommunications, Media, Entertainment, and similar businesses.


Zuora Billing features

Supported

Zuora Billing supports flexible billing cycles, including custom schedules and various billing frequencies.

Supported

Users can upgrade or downgrade their subscriptions via amendments, but it might require administrative actions.

Supported

Zuora Billing offers flexible payment methods, plans, discounts, and refunds.

Supported

Zuora Billing allows creating, updating, canceling, and tracking subscriptions.

Supported

Zuora Billing allows defining and configuring various subscription plans.

Supported

Zuora Billing integrates with accounting systems like Sage Intacct, ensuring data consistency.

Supported

Zuora Billing automates billing, invoicing, and payment processing, reducing errors and improving efficiency.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Zuora Billing reviews

We've summarised 271 Zuora Billing reviews (Zuora Billing G2 reviews) and summarised the main points below.

Pros of Zuora Billing
  • Clean and calm user interface
  • Easy to use and navigate
  • Provides accurate billing data
  • Flexible and robust subscription management
Cons of Zuora Billing
  • Limited integration with other systems
  • Occasional server downtime and inflexible upgrades
  • Difficult to integrate with in-house billing systems
  • Customer support can be slow and unhelpful

Zuora Billing pricing

The commentary is based on 12 reviews from Zuora Billing G2 reviews.

Zuora Billing offers flexible pricing and packaging options, including one-time charges, recurring subscriptions, consumption-based pricing, and support for multiple currencies. They offer various promotional options like percentage-based discounts, fixed discounts, and free trials. Billing cycles can be set to monthly, annually, or daily, and billing triggers can be customized. They also provide low-code/no-code tools for pricing design and support over 50 pricing models.

See the Zuora Billing pricing page.


Zuora Billing alternatives

  • Logo of BillingPlatform
    BillingPlatform
    Flexible billing software for complex enterprise needs. Automates revenue operations.
    Read more
  • Logo of Orb
    Orb
    Automated billing platform for usage-based pricing and subscriptions.
    Read more
  • Logo of Chargebee
    Chargebee
    Recurring billing and subscriptions made ridiculously simple.
    Read more
  • Logo of OneBill
    OneBill
    Automated billing and revenue management. Streamlines complex pricing.
    Read more
  • Logo of Billwerk+
    Billwerk+
    Automated subscription and billing, scaling growth easily.
    Read more
  • Logo of Ordway
    Ordway
    Automates recurring billing, revenue recognition, and SaaS metrics.
    Read more

Zuora Billing FAQ

  • What is Zuora Billing and what does Zuora Billing do?

    Zuora Billing helps businesses manage subscriptions and recurring revenue. It automates invoicing, payments, and revenue recognition, offering flexible pricing models and integrations with existing business systems. This makes it ideal for mid-sized to large companies seeking streamlined financial operations and improved visibility.

  • How does Zuora Billing integrate with other tools?

    Zuora Billing integrates with CRM and ERP systems, and accounting systems like Sage Intacct. However, some users have reported limited integration capabilities with other systems and difficulties integrating with in-house billing systems.

  • What the main competitors of Zuora Billing?

    Top alternatives to Zuora Billing include Orb, Salesforce Revenue Cloud, Chargebee, and Zenskar. These competitors offer similar subscription management and billing automation functionalities, catering to businesses with diverse billing needs and complexities.

  • Is Zuora Billing legit?

    Yes, Zuora Billing is a legitimate software solution for subscription management and recurring billing. It's known for its user-friendly interface and robust billing capabilities, though some users have noted limitations with integrations and customer support.

  • How much does Zuora Billing cost?

    Zuora Billing does not publicly disclose its pricing. Contact their sales team for a customized quote based on your specific business needs and product requirements.

  • Is Zuora Billing customer service good?

    Customer reviews on Zuora Billing's support are mixed. While some praise the responsiveness and customer focus, others have found support unhelpful and slow to resolve issues, particularly with integrations. Some users also mention difficulty navigating the documentation.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.