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Logo of ABC Glofox

ABC Glofox

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Last updated on

Company health

Employee growth
2% increase in the last year
Web traffic
19% increase in the last quarter
Financing
November 2019 - $23M

Ratings

G2
4.5/5
(136)
Capterra
4.4/5
(300)
Glassdoor
4.5/5
(132)

ABC Glofox description

ABC Glofox is gym management software designed specifically for fitness studios and gyms of all sizes. It offers a suite of tools including class scheduling, membership management, payment processing, and customer engagement features. Its branded mobile app allows members to easily book and pay for classes, fostering a connected fitness community. ABC Glofox is a product of ABC Fitness, a leading provider of software solutions in the fitness industry, serving studios in over 80 countries.


What companies are using ABC Glofox?

ABC Fitness is using ABC Glofox
ABC Fitness
Zapier is used by ABC Fitness.

Who is ABC Glofox best for

We find that ABC Glofox is a solid choice for gyms and fitness studios of any size seeking to streamline operations and boost client engagement. User reviews highlight its easy class scheduling and branded mobile app. Keep in mind that some users find the in-app marketing tools lacking.

  • Perfect for small to medium-sized gyms and studios (1-1000 employees) seeking all-in-one management software.

  • Well-suited for businesses in Healthcare, Hospitality, Software, and fitness, looking to boost client engagement.


ABC Glofox features

Supported

Member Management: Organize class schedules, manage memberships, process payments, and analyze business performance in real-time.

Supported

Member Experience: Create a differentiated member experience with a fully branded mobile app and booking portal, a seamless check-in experience, and your own member store.

Supported

Business Operations: Keep your staff happy with an intuitive, all-in-one platform that reduces training time and increases productivity.

Supported

Marketing Solutions: Capture leads from the web, nurture them with automated messages, and send targeted marketing campaigns or promotions.

Supported

Sales Solutions: Generate more revenue and create new opportunities for growth with upselling, cross-selling, and promotional offers.

Supported

Franchise Management: Manage multi-location operations and gain enterprise-level insights with a centralized platform.

Supported

Anywhere Access: Run your business from anywhere with cloud-based software that is accessible on any device.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Neutral
+0.25

Ease of Use

Strongly positive
+0.75

Reliability and Performance

Strongly negative
-1

ABC Glofox reviews

We've summarised 436 ABC Glofox reviews (ABC Glofox GetApp reviews, ABC Glofox Software Advice reviews, ABC Glofox Capterra reviews and ABC Glofox G2 reviews) and summarised the main points below.

Pros of ABC Glofox
  • Excellent and responsive customer support, especially from named individuals.
  • Easy class scheduling and booking for both clients and staff.
  • Branded mobile app fosters a connected fitness community and enhances brand image.
  • Seamless integration with websites simplifies online bookings and payments.
Cons of ABC Glofox
  • Difficult to get refunds or resolve billing errors.
  • Limited functionality on the mobile app; essential admin tasks require a laptop.
  • "Ineligible" message for potential clients is off-putting and confusing.
  • In-app marketing tools could be more robust and flexible.

ABC Glofox pricing

The commentary is based on 35 reviews from ABC Glofox Capterra reviews, ABC Glofox G2 reviews and ABC Glofox Software Advice reviews.

We find that users generally consider ABC Glofox to be good value, especially those switching from more expensive options. However, some find the pricing structure, particularly the tiered system and extra fees for add-ons, to be a bit confusing and potentially expensive for smaller businesses or startups. A few users mention aggressive sales tactics and difficulty canceling, leading to unexpected charges.

Users sentiment

Strongly negative
-1

See the ABC Glofox pricing page.


ABC Glofox alternatives

  • Logo of Bookee
    abc-glofox vs Bookee
    Manage fitness studios, memberships, and marketing, effortlessly.
    Read more
  • Logo of ClubReady
    ClubReady
    Manages fitness businesses: memberships, classes, and performance.
    Read more
  • Logo of bsport
    bsport
    Streamlines fitness business: bookings, memberships, marketing, payments.
    Read more
  • Logo of TeamUp
    abc-glofox vs TeamUp
    Simplifies fitness business management: bookings, members, payments, flexible growth.
    Read more
  • Logo of Awebstar Gym Management
    Awebstar Gym Management
    Streamlines gym operations: bookings, billing, and member management.
    Read more
  • Logo of Virtuagym
    Virtuagym
    All-in-one fitness business management software and client app.
    Read more

ABC Glofox FAQ

  • What is ABC Glofox and what does ABC Glofox do?

    ABC Glofox is a comprehensive gym management software streamlining operations for fitness studios of all sizes. We find that it excels at class scheduling, membership management, and payment processing. Its branded mobile app boosts member engagement, though some administrative tasks require desktop access.

  • How does ABC Glofox integrate with other tools?

    ABC Glofox integrates seamlessly with websites for online bookings and payments. While the specific integrations aren't listed, we find that its focus is on enhancing the member experience through its branded mobile app and booking portal. It also connects with various marketing tools for lead capture and automated messaging.

  • What the main competitors of ABC Glofox?

    We find that Bookee, TeamUp, ClubReady, bsport, and Hapana are the main competitors of ABC Glofox. These alternatives offer similar features for managing fitness studios, including bookings, memberships, and marketing tools.

  • Is ABC Glofox legit?

    ABC Glofox is a legitimate product of ABC Fitness, a well-established company in the fitness software industry. However, user reviews on Gralio reveal some negative experiences with customer service, reliability, and billing. We advise potential users to weigh these factors against the positive feedback on ease of use and features before making a decision.

  • How much does ABC Glofox cost?

    ABC Glofox doesn't publicly share its pricing. Contact their sales team for a customized quote based on your specific business needs.

  • Is ABC Glofox customer service good?

    We find that ABC Glofox's customer service receives mixed reviews. While some users praise the responsiveness and helpfulness of specific support staff, others report difficulties getting timely responses or resolutions to billing and technical issues. Several negative reviews mention unresolved problems and a lack of follow-up from the support team.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.