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TeamUp

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Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
20% increase in the last quarter

Ratings

G2
4.6/5
(253)
Capterra
4.7/5
(47)
Glassdoor
3.4/5
(1892)

TeamUp description

TeamUp is a management software designed for fitness businesses of all sizes, from individual studios to large franchises. It offers a comprehensive suite of tools, including online booking, membership management, payment processing, and marketing automation. TeamUp aims to simplify business operations, improve customer experience, and provide data-driven insights to help fitness businesses grow. It stands out for its focus on customer support and flexible solutions, adapting to various business models within the fitness industry.


Who is TeamUp best for

We find that TeamUp is an ideal solution for fitness businesses seeking to streamline operations and enhance customer experience. User feedback highlights its robust features, including membership management, payment processing, and marketing automation. Although some users find the pricing high for solo use, the platform's flexibility and excellent customer support make it a strong contender in the fitness management software market.

  • Perfect for businesses of any size, from small studios to large franchises, seeking streamlined operations.

  • Great for professional services, this platform enhances customer experience and simplifies fitness business management.


TeamUp features

Supported

Customer Management: TeamUp helps businesses manage their customers by providing tools to track customer information, manage memberships, and communicate with customers.

Supported

Payment Processing: TeamUp facilitates payments by allowing businesses to accept online payments, manage subscriptions, and track revenue.

Supported

Membership Management: TeamUp enables businesses to create and manage memberships, offer different membership tiers, and automate membership renewals.

Supported

Reporting and Analytics: TeamUp provides reporting tools to track key business metrics, analyze performance, and gain insights into customer behavior.

Supported

Online Booking: TeamUp allows businesses to offer online booking for classes, appointments, and events, making it easy for customers to schedule and manage their bookings.

Supported

Appointment Scheduling: TeamUp provides tools for scheduling and managing appointments, including automated reminders and notifications.

Supported

Online Class Management: TeamUp supports online classes by allowing businesses to schedule and manage virtual classes, integrate with video conferencing platforms, and track attendance.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.38

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.77

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Rather positive
+0.4

TeamUp reviews

We've summarised 340 TeamUp reviews (TeamUp GetApp reviews, TeamUp TrustPilot reviews, TeamUp Capterra reviews and TeamUp G2 reviews) and summarised the main points below.

Pros of TeamUp
  • Excellent and responsive customer support, consistently praised.
  • Intuitive and user-friendly platform for booking and managing classes.
  • Offers robust features including membership management, payment processing, and marketing automation.
  • Flexible solutions adapt to various business models in the fitness industry.
Cons of TeamUp
  • High price for solo users.
  • Excessive TeamUp branding when integrated with a website.
  • No business owner/instructor app - only a client app.
  • Difficult to change appointment times, lacks drag-and-drop functionality.

TeamUp pricing

The commentary is based on 44 reviews from TeamUp Capterra reviews, TeamUp G2 reviews and TeamUp TrustPilot reviews.

We find that users generally consider TeamUp's pricing fair, especially given its features and customer support. Some smaller businesses or solo users find it a bit expensive, while larger businesses see it as good value. The tiered pricing structure based on active members is appreciated.

Users sentiment

Rather negative
-0.38

See the TeamUp pricing page.

  • TeamUp has a free trial.

0-100 Active customers
$150/month

This plan is suitable for businesses with up to 100 active customers per month.


TeamUp alternatives

  • Logo of Bookee
    Bookee
    Manage fitness studios, memberships, and marketing, effortlessly.
    Read more
  • Logo of ClubReady
    ClubReady
    Manages fitness businesses: memberships, classes, and performance.
    Read more
  • Logo of bsport
    bsport
    Streamlines fitness business: bookings, memberships, marketing, payments.
    Read more
  • Logo of Clubworx
    teamup vs Clubworx
    All-in-one fitness software managing members, bookings, payments automatically.
    Read more
  • Logo of ABC Glofox
    teamup vs ABC Glofox
    Manages fitness studios: scheduling, members, payments, branded mobile app.
    Read more
  • Logo of Virtuagym
    Virtuagym
    All-in-one fitness business management software and client app.
    Read more

TeamUp FAQ

  • What is TeamUp and what does TeamUp do?

    TeamUp is a management software for fitness businesses of all sizes. We find it offers online booking, memberships, payments, and marketing tools. It simplifies operations, improves customer experience, and provides data-driven insights for growth. TeamUp adapts to various fitness business models.

  • How does TeamUp integrate with other tools?

    We find that TeamUp integrates with video conferencing platforms for online classes. It also integrates with websites, although some users dislike the prominent TeamUp branding. There's no specific information on other integrations.

  • What the main competitors of TeamUp?

    We find that TeamUp's main competitors include Clubworx, Bookee, ClubReady, bsport, ABC Glofox, and WellnessLiving. These alternatives offer similar features for managing fitness businesses, such as memberships, bookings, and marketing.

  • Is TeamUp legit?

    We find TeamUp to be a legitimate and popular choice for fitness businesses. User reviews praise its customer support and ease of use. However, potential users should be aware of the pricing structure and some limitations mentioned in user feedback.

  • How much does TeamUp cost?

    TeamUp's pricing starts at $150 per month for up to 100 active customers. They offer a free trial, and pricing scales based on usage. We find their flexible approach refreshing.

  • Is TeamUp customer service good?

    We find that TeamUp's customer service is generally considered excellent. Users consistently praise the responsiveness and helpfulness of the support team, describing them as friendly, efficient, and dedicated to finding solutions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.