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Anecdote description
Anecdote helps Product, CX, and Engineering teams at B2C companies understand customer feedback. It uses AI to gather feedback from over 125 sources like Intercom and Zendesk. Anecdote analyzes this data to highlight trends, identify churn reasons, and offer insights to improve products and customer experiences. It presents this information in clear dashboards and reports for easy sharing and decision-making.
What companies are using Anecdote?
Who is Anecdote best for
Anecdote helps product, CX, and engineering teams at B2C companies analyze customer feedback. It gathers data from 125+ sources like Intercom and Zendesk, using AI to identify trends and churn reasons. This empowers data-driven decisions for enhanced products and customer experiences. Ideal for medium to large businesses.
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Best for medium to large B2C businesses (100+ employees).
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Suitable for B2C companies across various industries.
Anecdote features
Supported Anecdote gathers feedback from over 125 sources like Intercom and Zendesk. |
Supported Anecdote uses AI to analyze feedback data, highlighting trends and identifying churn reasons. |
Supported Anecdote presents information in clear dashboards and reports for easy sharing and decision-making. |
Supported Anecdote's Surveys feature allows sending surveys and prioritizing results with AI. |
Supported Anecdote's AI Tagging & Prioritization feature automates feedback analysis. |
Supported Anecdote's Competitor Analysis feature benchmarks against public competitor feedback. |
Supported Anecdote's AI Reports feature visualizes feedback in charts and AI summaries. |
Anecdote pricing
See the Anecdote pricing page.
Anecdote alternatives
Anecdote FAQ
Anecdote is an AI-powered customer feedback analysis platform for B2C companies. It collects feedback from various sources, analyzes it to identify trends and churn reasons, and presents insights via dashboards and reports. This helps product, CX, and engineering teams improve products and customer experiences.
What is Anecdote and what does Anecdote do?
Anecdote is an AI-powered customer feedback analysis platform for B2C companies. It collects feedback from various sources, analyzes it to identify trends and churn reasons, and presents insights via dashboards and reports. This helps product, CX, and engineering teams improve products and customer experiences.
Anecdote integrates with over 125 tools, including Intercom and Zendesk, to collect and analyze customer feedback. This integration allows for a comprehensive view of customer experience, enabling businesses to identify trends, understand churn reasons, and improve their products and services.
How does Anecdote integrate with other tools?
Anecdote integrates with over 125 tools, including Intercom and Zendesk, to collect and analyze customer feedback. This integration allows for a comprehensive view of customer experience, enabling businesses to identify trends, understand churn reasons, and improve their products and services.
Alternatives to Anecdote include Enterpret, Thematic, Unwrap.ai, Syncly, Qwary, and Insight7. These competitors offer similar features like AI-powered feedback analysis, reporting, and insights generation, catering to businesses seeking to improve products and customer experiences.
What the main competitors of Anecdote?
Alternatives to Anecdote include Enterpret, Thematic, Unwrap.ai, Syncly, Qwary, and Insight7. These competitors offer similar features like AI-powered feedback analysis, reporting, and insights generation, catering to businesses seeking to improve products and customer experiences.
Yes, Anecdote is a legitimate software company. They offer AI-powered customer feedback analysis for B2C businesses, integrating with platforms like Intercom and Zendesk. G2 gives them a 5/5 star rating, and they show significant employee growth. Therefore, Anecdote appears safe and reliable.
Is Anecdote legit?
Yes, Anecdote is a legitimate software company. They offer AI-powered customer feedback analysis for B2C businesses, integrating with platforms like Intercom and Zendesk. G2 gives them a 5/5 star rating, and they show significant employee growth. Therefore, Anecdote appears safe and reliable.
Anecdote does not publicly disclose pricing information. Contact their sales team for product pricing details and to determine if Anecdote is worth the investment for your needs.
How much does Anecdote cost?
Anecdote does not publicly disclose pricing information. Contact their sales team for product pricing details and to determine if Anecdote is worth the investment for your needs.
Anecdote's customer service is viewed positively. Users mention "great support" and onboarding on the same day. While one user disliked the initial sign-up process, there are no other negative comments about their support team.
Is Anecdote customer service good?
Anecdote's customer service is viewed positively. Users mention "great support" and onboarding on the same day. While one user disliked the initial sign-up process, there are no other negative comments about their support team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.