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Avius Surveys description
Avius Surveys helps businesses understand customer satisfaction using in-person kiosks and online surveys. It's designed for mid-to-large companies, especially those with multiple locations or high customer traffic. The platform provides real-time feedback, alerts you to negative experiences, and offers detailed reports for analyzing customer sentiment. This helps identify areas needing improvement and track performance across different areas of your business.
Who is Avius Surveys best for
Avius Surveys helps mid-to-large businesses enhance customer satisfaction using in-person kiosks and online surveys. It offers real-time feedback, alerts, and detailed reports to analyze customer sentiment and identify improvement areas. Avius is best for companies with high customer volume seeking to improve customer experience and streamline operations.
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Ideal for medium to large businesses (101+ employees), especially large enterprises.
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Best fit for high-traffic industries like hospitality, tourism, and retail.
Avius Surveys features
Supported Avius Surveys sends email alerts within 30 seconds of negative feedback submission. |
Supported Avius Surveys allows customizing survey layouts and templates, ensuring brand consistency. |
Supported Avius Surveys supports multiple-choice, rating scales, open-ended text, and smiley face ratings. |
Supported Avius Surveys allows creating and distributing surveys in various languages. |
Supported Avius Surveys provides live dashboards and reports for immediate feedback analysis. |
Supported Avius Surveys employs end-to-end encryption to protect customer feedback. |
Supported Avius Surveys enables the creation of custom workflows triggered by specific survey responses. |
Avius Surveys pricing
The commentary is based on 4 reviews from Avius Surveys G2 reviews.
Avius Surveys offers valuable survey features, with some users mentioning its cost. While one review found the pricing to be "a bit costly," others highlighted the cost-effectiveness compared to alternative survey methods, making it a worthwhile investment for some businesses.
Users sentiment
See the Avius Surveys pricing page.
One KPI question, online or kiosk collectors, real-time reports, strong response encryption, 2-year data retention.
Advanced logic, custom survey design, 5-year data retention.
Email distribution, multi-lingual surveys, 10-year data retention.
Custom analytics, custom integrations, advanced question types, advanced hardware options, unlimited data retention.
Up to 2yr battery life, smiley face question, real-time alerts, 2-year data retention.
Kiosk collector, drill-down questions, comment questions, 5-year data retention.
Multiple languages, on-screen widgets, cleaner check-in, 10-year data retention.
Multi-channel support, case management, case notifications, complete case history, team collaboration, track SLA times, custom reporting dashboards.
Avius Surveys alternatives
Verint Voice of the CustomerGather, analyze, and act on customer feedback for better experiences.Read more
Avius Surveys FAQ
Avius Surveys is a customer feedback platform using kiosks and online surveys. It offers real-time feedback, alerts for negative experiences, and detailed reports for analyzing customer sentiment. This helps businesses identify areas for improvement and track performance, ideal for mid-to-large companies with high customer traffic.
What is Avius Surveys and what does Avius Surveys do?
Avius Surveys is a customer feedback platform using kiosks and online surveys. It offers real-time feedback, alerts for negative experiences, and detailed reports for analyzing customer sentiment. This helps businesses identify areas for improvement and track performance, ideal for mid-to-large companies with high customer traffic.
Avius Surveys integrates seamlessly with existing workflows through automated alerts triggered by specific survey responses. While further integration details are limited, the software's focus on real-time feedback and reporting suggests potential compatibility with CRM and analytics platforms.
How does Avius Surveys integrate with other tools?
Avius Surveys integrates seamlessly with existing workflows through automated alerts triggered by specific survey responses. While further integration details are limited, the software's focus on real-time feedback and reporting suggests potential compatibility with CRM and analytics platforms.
Avius Surveys' main competitors include SurveyMonkey, Zoho Survey, Qualtrics CoreXM, Typeform, HappyOrNot, and Verint Voice of the Customer. These alternatives offer similar survey creation, distribution, and analysis features, catering to various business needs and budgets.
What the main competitors of Avius Surveys?
Avius Surveys' main competitors include SurveyMonkey, Zoho Survey, Qualtrics CoreXM, Typeform, HappyOrNot, and Verint Voice of the Customer. These alternatives offer similar survey creation, distribution, and analysis features, catering to various business needs and budgets.
Avius Surveys appears to be a legitimate option for businesses seeking customer feedback solutions. A 4.7/5 rating from 22 reviews on G2 suggests user satisfaction. For more information, research Avius Surveys reviews and pricing to ensure it's the right fit for your needs.
Is Avius Surveys legit?
Avius Surveys appears to be a legitimate option for businesses seeking customer feedback solutions. A 4.7/5 rating from 22 reviews on G2 suggests user satisfaction. For more information, research Avius Surveys reviews and pricing to ensure it's the right fit for your needs.
Avius Surveys' pricing starts at $30 for Feedback Buttons and Kiosks. Standard online surveys cost $80, and Premium is $115. The Premium Plus plan offers custom pricing for enterprise needs. Contact Avius Surveys for product pricing details and volume discounts.
How much does Avius Surveys cost?
Avius Surveys' pricing starts at $30 for Feedback Buttons and Kiosks. Standard online surveys cost $80, and Premium is $115. The Premium Plus plan offers custom pricing for enterprise needs. Contact Avius Surveys for product pricing details and volume discounts.
Avius Surveys' customer service is highly regarded by users, who praise the prompt responses and helpful assistance with any arising issues. The readily available resources, such as tutorials and webinars, further contribute to a positive customer experience.
Is Avius Surveys customer service good?
Avius Surveys' customer service is highly regarded by users, who praise the prompt responses and helpful assistance with any arising issues. The readily available resources, such as tutorials and webinars, further contribute to a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.