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Logo of Canary Technologies

Canary Technologies

Website LinkedIn

Last updated on

Company health

Employee growth
36% increase in the last year
Web traffic
19% decrease in the last quarter
Financing
January 2024 - $97M

Ratings

G2
4.8/5
(24)
Glassdoor
4.4/5
(61)

Canary Technologies description

Canary Technologies provides hotels with software to manage guest communication and streamline operations. Their tools help hotels offer contactless check-in, manage payments, and gather electronic signatures for contracts. These tools integrate with existing hotel software. Canary focuses on increasing efficiency for hotel staff, reducing fraud, and improving the customer experience.


What companies are using Canary Technologies?

Four Seasons is using Canary Technologies
Four Seasons
IHG Brands is using Canary Technologies
IHG Brands
Zapier is used by Four Seasons, IHG Brands.

Who is Canary Technologies best for

Canary Technologies offers hotels a guest communication and operations platform. Features include contactless check-in, payment processing, and e-signatures. Users praise its ease of use and responsive customer support, while some note difficulties searching authorizations and a lack of direct billing. Ideal for hotels seeking improved efficiency and guest satisfaction.

  • Best fit for medium-sized hotels (101-1000 employees), also suitable for smaller and larger businesses.

  • Specifically designed for the hospitality and tourism industry to enhance guest experience and streamline operations.


Canary Technologies features

Supported

Canary Technologies enables hotels to directly message guests via SMS, removing the need for guests to download specific apps.

Supported

Canary Technologies automates guest communication tasks, from pre-arrival messages to check-out reminders, ensuring efficiency and consistent service delivery.

Supported

Canary Technologies facilitates personalized guest interactions, allowing hotels to address guests by name and incorporate specific booking details into their communications.

Supported

Canary Technologies supports multiple communication channels to cater to guest preferences, ensuring effective and accessible communication.

Supported

Canary Technologies integrates with existing hotel management systems, enabling seamless data transfer and enhanced operational efficiency.

Supported

By facilitating communication through messaging, Canary Technologies helps reduce front desk congestion and wait times.

Supported

Canary Technologies empowers hotels to provide timely and relevant information to guests, thereby enhancing their overall satisfaction.


Canary Technologies reviews

We've summarised 24 Canary Technologies reviews (Canary Technologies G2 reviews) and summarised the main points below.

Pros of Canary Technologies
  • Easy to use and implement.
  • Excellent and responsive customer support.
  • Secure and PCI compliant.
  • Fast and efficient authorization process.
  • Improves guest experience and reduces chargebacks.
Cons of Canary Technologies
  • Difficult to search for authorizations by company name.
  • Dashboard does not clearly show which authorizations have been processed.
  • Requires logging in externally, not integrated with existing hotel software.
  • No option for direct bill applications.

Canary Technologies pricing

The commentary is based on 1 reviews from Canary Technologies G2 reviews.

Canary Technologies' pricing information isn't readily available in reviews. Users mention improved bottom lines for both employees and hotels through increased tips and likely justify the cost through these gains. Contact Canary directly for specific pricing details.

See the Canary Technologies pricing page.


Canary Technologies alternatives

  • Logo of Oracle Hospitality OPERA Property Management System
    Oracle Hospitality OPERA Property Management System
    Streamlines hotel operations, from booking to guest experience.
    Read more
  • Logo of Akia
    Akia
    Hotel guest texting, boosting service and cutting costs.
    Read more
  • Logo of ChargeAutomation
    ChargeAutomation
    Automates guest tasks for hotels and rentals, boosting efficiency.
    Read more
  • Logo of HotelFriend
    HotelFriend
    Streamlines hotel operations, boosting guest happiness and revenue.
    Read more
  • Logo of Clock PMS
    Clock PMS
    Cloud hotel management boosting direct bookings and guest experience.
    Read more
  • Logo of Agilysys
    Agilysys
    Streamlines hospitality operations, boosting efficiency and guest satisfaction.
    Read more

Canary Technologies FAQ

  • What is Canary Technologies and what does Canary Technologies do?

    Canary Technologies offers hotels software to digitize guest communication and operations. It provides contactless check-in, payment management, and e-signatures, integrating with existing hotel systems. This boosts staff efficiency, reduces fraud, and elevates the guest experience.

  • How does Canary Technologies integrate with other tools?

    Canary Technologies integrates with existing hotel management systems for seamless data transfer, enhancing operational efficiency. This integration allows hotels to connect their current software with Canary's communication and payment tools.

  • What the main competitors of Canary Technologies?

    Alternatives to Canary Technologies include Akia, ChargeAutomation, and HotelFriend. These competitors offer similar features like guest messaging, automated communication, and operational streamlining for hotels. Oracle Hospitality, Clock PMS, and Agilysys are also comparable options, though they offer broader property management system functionalities.

  • Is Canary Technologies legit?

    Yes, Canary Technologies is a legitimate company providing software solutions for hotels. They offer tools for contactless check-in, payment management, and digital signatures, improving efficiency and guest experience. Positive reviews highlight ease of use and excellent customer support.

  • How much does Canary Technologies cost?

    Canary Technologies does not publicly disclose pricing information. Contact their sales team for product pricing details and to determine if Canary Technologies is worth the investment for your business.

  • Is Canary Technologies customer service good?

    Customers praise Canary Technologies' excellent customer service and user-friendly platform. The readily available support team and helpful tutorials contribute to a smooth onboarding process and efficient problem-solving. Some users haven't encountered any issues, further highlighting the positive customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.