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Oracle Hospitality OPERA Property Management System description
Oracle Hospitality OPERA Property Management System is a comprehensive software suite designed for hotels and resorts of all sizes. It helps manage daily operations like bookings, guest services, sales, and event planning. The system offers advanced reporting tools, allowing you to analyze data and make informed business decisions. OPERA stands out with its wide range of integrations with other hospitality software and its focus on providing a seamless guest experience. It aims to help businesses enhance operational efficiency and maximize revenue.
Who is Oracle Hospitality OPERA Property Management System best for
Oracle Hospitality OPERA PMS is a comprehensive solution for hotels and resorts of all sizes, though users note occasional slow performance. It offers robust features for managing bookings, guest services, and operations, plus extensive reporting tools. Users appreciate the comprehensive features and guest history tracking, but some find the interface outdated and customer support lacking.
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Best for medium to large hotels and resorts (100+ employees).
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Ideal for businesses in the hospitality and tourism industry.
Oracle Hospitality OPERA Property Management System features
Supported OPERA 5 is suitable for various properties, from independent hotels to large resorts. |
Supported OPERA streamlines booking processes to enhance guest experience. |
Supported OPERA software helps streamline processes and improve communication for sales and catering. |
Supported OPERA Vacation Ownership manages mixed-use properties, including hotel rooms and vacation rentals. |
Supported OPERA offers a revenue management solution designed for the hospitality industry. |
Supported OPERA has an integrated distribution channel management system for optimizing hotel inventory. |
Supported OPERA offers a comprehensive hotel management system to improve operations and guest experience. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Scalability
Oracle Hospitality OPERA Property Management System reviews
We've summarised 62 Oracle Hospitality OPERA Property Management System reviews (Oracle Hospitality OPERA Property Management System G2 reviews) and summarised the main points below.
- Comprehensive features for managing all aspects of hotel operations.
- Detailed guest history and reporting capabilities.
- Wide range of integrations with other hospitality systems.
- User-friendly for basic tasks and reservation management.
- Slow performance and occasional crashes are common complaints.
- Outdated user interface and clunky navigation.
- Poor customer support and slow response times.
- High cost and complex licensing model.
Oracle Hospitality OPERA Property Management System pricing
The commentary is based on 6 reviews from Oracle Hospitality OPERA Property Management System G2 reviews.
Oracle Hospitality OPERA PMS is generally considered a costly solution, especially for smaller properties. While some reviewers mention pricing as a concern, others note varying costs depending on the company and support level. Despite the price, many find it a valuable investment for larger hospitality businesses.
Users sentiment
See the Oracle Hospitality OPERA Property Management System pricing page.
Oracle Hospitality OPERA Property Management System alternatives
Canary TechnologiesStreamlines hotel operations with contactless check-in and guest messaging.Read more
Oracle Hospitality OPERA Property Management System FAQ
Oracle Hospitality OPERA Property Management System is a comprehensive software suite for hotels and resorts. It manages bookings, guest services, sales, and events, providing advanced reporting tools for data-driven decisions. OPERA integrates with other hospitality software to enhance operational efficiency and guest experience.
What is Oracle Hospitality OPERA Property Management System and what does Oracle Hospitality OPERA Property Management System do?
Oracle Hospitality OPERA Property Management System is a comprehensive software suite for hotels and resorts. It manages bookings, guest services, sales, and events, providing advanced reporting tools for data-driven decisions. OPERA integrates with other hospitality software to enhance operational efficiency and guest experience.
Oracle Hospitality OPERA integrates with a wide range of hospitality tools, including sales and catering software, revenue management systems, and distribution channel management tools. This allows for streamlined operations and enhanced guest experiences.
How does Oracle Hospitality OPERA Property Management System integrate with other tools?
Oracle Hospitality OPERA integrates with a wide range of hospitality tools, including sales and catering software, revenue management systems, and distribution channel management tools. This allows for streamlined operations and enhanced guest experiences.
Top alternatives to Oracle Hospitality OPERA PMS include Clock PMS, Agilysys Visual One, and Hotelier. These competitors offer similar features for managing hotel operations, guest services, and revenue management, often with more modern interfaces and potentially different pricing models.
What the main competitors of Oracle Hospitality OPERA Property Management System?
Top alternatives to Oracle Hospitality OPERA PMS include Clock PMS, Agilysys Visual One, and Hotelier. These competitors offer similar features for managing hotel operations, guest services, and revenue management, often with more modern interfaces and potentially different pricing models.
Yes, Oracle Hospitality OPERA Property Management System is a legitimate, widely used hotel management software. It's known for its comprehensive features and integrations, though some users mention slow performance and a complex interface. Despite these drawbacks, it remains a popular choice for many hotels and resorts.
Is Oracle Hospitality OPERA Property Management System legit?
Yes, Oracle Hospitality OPERA Property Management System is a legitimate, widely used hotel management software. It's known for its comprehensive features and integrations, though some users mention slow performance and a complex interface. Despite these drawbacks, it remains a popular choice for many hotels and resorts.
Oracle Hospitality OPERA Property Management System doesn't publicly share pricing details. Contact their sales team for a customized quote based on your specific property management needs. This system is worth it if you need a robust, enterprise-grade solution.
How much does Oracle Hospitality OPERA Property Management System cost?
Oracle Hospitality OPERA Property Management System doesn't publicly share pricing details. Contact their sales team for a customized quote based on your specific property management needs. This system is worth it if you need a robust, enterprise-grade solution.
Customer reviews on Oracle Hospitality OPERA Property Management System reveal mixed sentiments regarding customer service. While some users find the system helpful and efficient, others express frustration with slow response times and a cumbersome ticketing system, particularly for critical issues.
Is Oracle Hospitality OPERA Property Management System customer service good?
Customer reviews on Oracle Hospitality OPERA Property Management System reveal mixed sentiments regarding customer service. While some users find the system helpful and efficient, others express frustration with slow response times and a cumbersome ticketing system, particularly for critical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.