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Chat X description
Chat X is a live chat software designed for website visitor interaction. It offers a customizable chat widget, operator collaboration features, contact forms for offline inquiries, and email notifications. Key features include SSL encryption for secure messaging and compatibility with WordPress websites. It is a self-hosted solution with a one-time licensing fee, making it a potentially cost-effective option for businesses.
Who is Chat X best for
Chat X is a live chat software ideal for e-commerce businesses of all sizes, especially those using WordPress. It offers a customizable chat widget, operator collaboration, contact forms, and email notifications. Key features include SSL encryption and file sharing. Chat X is self-hosted with a one-time licensing fee, making it a cost-effective choice.
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Best for small to medium businesses (1-1000 employees), with a good fit for larger enterprises.
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Well-suited for e-commerce businesses seeking enhanced customer interaction.
Chat X features
Supported Chat X offers a live chat widget that enables real-time conversations with website visitors. |
Supported Chat X provides a single console for managing all customer conversations. |
Supported Chat X allows file and image uploads within the chat. |
Supported Chat X includes a contact form for offline inquiries. |
Supported Chat X allows users to organize agents into different departments. |
Supported Chat X offers customization options for the chat widget's appearance. |
Supported Chat X supports email notifications for important events. |
Chat X alternatives
Chat X FAQ
Chat X is a live chat software that allows businesses to interact with website visitors in real time. It offers features like a customizable chat widget, contact forms, and email notifications. Its self-hosted nature and one-time licensing fee can make it a cost-effective solution, especially for WordPress users.
What is Chat X and what does Chat X do?
Chat X is a live chat software that allows businesses to interact with website visitors in real time. It offers features like a customizable chat widget, contact forms, and email notifications. Its self-hosted nature and one-time licensing fee can make it a cost-effective solution, especially for WordPress users.
Chat X integrates with WordPress websites, offering a seamless live chat experience for website visitors. It also supports email notifications for missed chats or offline inquiries. Information on further integrations is limited.
How does Chat X integrate with other tools?
Chat X integrates with WordPress websites, offering a seamless live chat experience for website visitors. It also supports email notifications for missed chats or offline inquiries. Information on further integrations is limited.
Alternatives to Chat X include ChatSupport, OpenWidget, AtomChat, Pulsate Converse, Olark, and Velaro. These competitors offer similar live chat functionalities for website visitor interaction and customer support. Some, like Pulsate Converse, focus on mobile-first live chat.
What the main competitors of Chat X?
Alternatives to Chat X include ChatSupport, OpenWidget, AtomChat, Pulsate Converse, Olark, and Velaro. These competitors offer similar live chat functionalities for website visitor interaction and customer support. Some, like Pulsate Converse, focus on mobile-first live chat.
Chat X appears to be a legitimate live chat software, especially for WordPress websites. With features like SSL encryption and customizable widgets, it prioritizes secure and personalized customer interactions. A 4.2/5 rating from G2 suggests user satisfaction with the platform.
Is Chat X legit?
Chat X appears to be a legitimate live chat software, especially for WordPress websites. With features like SSL encryption and customizable widgets, it prioritizes secure and personalized customer interactions. A 4.2/5 rating from G2 suggests user satisfaction with the platform.
I couldn't find pricing details for Chat X. For the most current pricing information, it's best to visit Chat X's website or contact their sales team directly. Is Chat X worth the cost will depend on your specific needs and budget.
How much does Chat X cost?
I couldn't find pricing details for Chat X. For the most current pricing information, it's best to visit Chat X's website or contact their sales team directly. Is Chat X worth the cost will depend on your specific needs and budget.
Customer service reviews on Chat X are mixed. Some users mention inconsistent support quality and inaccurate responses. Others praise the user-friendly interface and convenient WordPress integration, highlighting its usefulness for real-time support, especially for minor issues.
Is Chat X customer service good?
Customer service reviews on Chat X are mixed. Some users mention inconsistent support quality and inaccurate responses. Others praise the user-friendly interface and convenient WordPress integration, highlighting its usefulness for real-time support, especially for minor issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.