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Dealertrack DMS

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Ratings

G2
4.4/5
(39)
Capterra
4.4/5
(115)
Glassdoor
4.1/5
(2110)

Dealertrack DMS description

Dealertrack DMS by Cox Automotive is car dealer software designed to simplify dealership operations. This cloud-based system aims to boost efficiency and profitability for dealerships of all sizes. Key features include streamlined workflows, open integrations with other tools, and data-driven insights to aid decision-making. Dealertrack DMS is known for its user-friendly interface, making it easy for employees to learn and use.

Who is Dealertrack DMS best for

Dealertrack DMS by Cox Automotive simplifies dealership operations. This cloud-based system boosts efficiency and profitability for dealerships of all sizes. Users love its ease of use, simple integrations, and access to information across multiple dealerships. However, some find the user interface outdated and mobile functionality limited.

  • Best fit for small to large car dealerships.

  • Ideal for dealerships in the automotive industry.

Dealertrack DMS features

Supported

Dealertrack is a Dealer Management System (DMS) and integrates with other systems.

Supported

Dealertrack DMS stores customer information like names, phone numbers, and email addresses.

Supported

Dealertrack DMS allows reports on inventory levels, valuations, and stock movement.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.6

Reliability and Performance

Neutral
+0.2

Dealertrack DMS reviews

We've summarised 154 Dealertrack DMS reviews (Dealertrack DMS Software Advice reviews, Dealertrack DMS Capterra reviews and Dealertrack DMS G2 reviews) and summarised the main points below.

Pros of Dealertrack DMS
  • Easy to use and train employees.
  • Simple integration with other tools.
  • Provides access to information across multiple dealerships.
  • Great connectivity between different dealership functions (sales, service, etc.).
Cons of Dealertrack DMS
  • Difficult to recover user profiles due to security measures.
  • Limited mobile functionality.
  • Outdated user interface; has not been updated in years.
  • Some features, like parts stocking and invoicing, could be streamlined.

Dealertrack DMS pricing

See the Dealertrack DMS pricing page.

Dealertrack DMS alternatives

  • Logo of Carsforsale.com
    Carsforsale.com
    Helps US dealers sell cars online with management tools.
    Read more
  • Logo of Autosoft
    Autosoft
    Streamlined car dealership management, boosting efficiency and profits.
    Read more
  • Logo of DealerCenter
    DealerCenter
    Cloud-based DMS for used car dealers; manages inventory, sales, and customers.
    Read more
  • Logo of Elead
    Elead
    Automotive CRM streamlining dealer sales and customer management.
    Read more
  • Logo of Dealerpull DMS
    Dealerpull DMS
    Streamlines Canadian used car dealership operations, cloud-based, affordable.
    Read more
  • Logo of CDK
    CDK
    Define infrastructure as code. Deploy reliably. Enjoy simpler cloud management.
    Read more

Dealertrack DMS FAQ

  • What is Dealertrack DMS and what does Dealertrack DMS do?

    Dealertrack DMS by Cox Automotive is cloud-based dealer management software designed to streamline dealership operations. It offers tools for inventory management, customer relationship management, and reporting, helping dealerships boost efficiency and profitability. Known for its user-friendly interface, Dealertrack DMS simplifies workflows and offers open integrations.

  • How does Dealertrack DMS integrate with other tools?

    Dealertrack DMS offers open integrations with other tools, enabling streamlined workflows and data exchange with various systems. This interoperability enhances efficiency by connecting different dealership functions and providing a comprehensive view of operations.

  • What the main competitors of Dealertrack DMS?

    Top alternatives to Dealertrack DMS include VinSolutions Connect CRM, DealerCenter, and AutoRaptor CRM. These Dealer Management Systems (DMS) offer similar features like inventory management, CRM, and sales process automation for car dealerships.

  • Is Dealertrack DMS legit?

    Yes, Dealertrack DMS is a legitimate dealer management system (DMS) software offered by Cox Automotive. It's a cloud-based platform known for its ease of use and integrations, though some users report a dated interface and limited mobile functionality. It receives positive ratings on G2 and Capterra.

  • How much does Dealertrack DMS cost?

    I cannot find pricing details for Dealertrack DMS. Contact Dealertrack directly for product pricing and to determine if it's worth the investment for your dealership.

  • Is Dealertrack DMS customer service good?

    Dealertrack DMS customer service receives mixed reviews. While some users praise the helpful and responsive support, others express frustration with slow response times and communication breakdowns, especially regarding the Dealer.com subsidiary. Many users highlight the easy-to-use software and helpful customer service.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.