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FedEx Ship Manager description
FedEx Ship Manager is a web-based shipping software that allows businesses to manage their shipping needs from any location with internet access. With FedEx Ship Manager, you can print shipping labels, track packages, and manage your shipping history. It also offers features like Shipping Administration, which allows businesses to centrally manage employee shipping activity, including setting shipping restrictions and generating reports. While beneficial for any size business, its ability to manage high-volume shipping and user permissions makes it particularly suitable for midsize to large companies.
Who is FedEx Ship Manager best for
FedEx Ship Manager is ideal for businesses that require a robust system to handle extensive shipping operations. In our experience, it's most beneficial for midsize to large companies needing user permission and high-volume management. While smaller businesses can use it, the platform's capabilities are best leveraged by organizations with more complex shipping needs.
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Perfect for large enterprises needing centralized, high-volume shipping management with user permission controls.
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Best for the Transportation and Logistics industry, especially companies that need reliable and fast shipping options.
FedEx Ship Manager features
Supported Set shipping defaults: Set shipping defaults for yourself and others to control costs. |
Supported Create shipment profiles: Create shipment profiles to accelerate the shipping process. |
Supported Create customized reports: Create, add and edit customized reports for shipments processed. |
Supported Email notifications: Stay informed by selecting multiple email notifications. |
Supported Address Book: Address Book lets you store contact information you use frequently. |
Supported Reporting: Reporting allows you to create, add and edit customized reports for shipments processed. |
Supported Administrative Tools: Administrative Tools give you set shipping defaults for yourself and others to control costs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
FedEx Ship Manager reviews
We've summarised 168 FedEx Ship Manager reviews (FedEx Ship Manager GetApp reviews, FedEx Ship Manager TrustPilot reviews, FedEx Ship Manager Capterra reviews and FedEx Ship Manager G2 reviews) and summarised the main points below.
- Shipping is generally fast and reliable when it works correctly.
- Easy to use online interface for creating and printing labels, scheduling pickups, and tracking packages.
- Helpful and readily available customer support in some cases.
- Discounts and rewards programs for frequent shippers.
- Convenient online tools for managing shipments and tracking.
- Packages frequently misdelivered or left in unsafe locations.
- Poor customer service: difficult to reach a live agent, unhelpful automated system.
- Inaccurate delivery status updates and misleading notifications.
- Drivers often fail to follow delivery instructions or locate addresses correctly.
- Unclear and unexpected customs/brokerage fees.
FedEx Ship Manager pricing
The commentary is based on 18 reviews from FedEx Ship Manager Capterra reviews, FedEx Ship Manager G2 reviews, FedEx Ship Manager GetApp reviews and FedEx Ship Manager TrustPilot reviews.
We find that FedEx Ship Manager's pricing is generally considered higher than USPS. However, some users feel the service and speed justify the cost, while others have found better deals with competitors. Negotiating rates with a sales representative may lead to better pricing.
Users sentiment
FedEx Ship Manager alternatives
ShipStationCentralizes ecommerce shipping, simplifying orders, labels, rates, saving time.Read more
Shopify Multi Carrier Shipping LabelPrint discounted shipping labels from multiple carriers in Shopify.Read more
FedEx Ship Manager FAQ
FedEx Ship Manager is a web-based shipping software designed to streamline shipping processes for businesses of all sizes. We find it especially useful for managing high-volume shipping, tracking packages, and generating reports. However, user reviews indicate frequent issues with customer service, reliability, and performance.
What is FedEx Ship Manager and what does FedEx Ship Manager do?
FedEx Ship Manager is a web-based shipping software designed to streamline shipping processes for businesses of all sizes. We find it especially useful for managing high-volume shipping, tracking packages, and generating reports. However, user reviews indicate frequent issues with customer service, reliability, and performance.
FedEx Ship Manager integrates with other FedEx tools, such as FedEx Billing Online and FedEx Tracking. There is no information available regarding integrations with third-party tools.
How does FedEx Ship Manager integrate with other tools?
FedEx Ship Manager integrates with other FedEx tools, such as FedEx Billing Online and FedEx Tracking. There is no information available regarding integrations with third-party tools.
We find that FedEx Ship Manager's main competitors include Starshipit, SolidShip, ShippyPro, eHub, and Quadient. These alternatives offer similar shipping management features, often with a focus on streamlining processes and improving efficiency.
What the main competitors of FedEx Ship Manager?
We find that FedEx Ship Manager's main competitors include Starshipit, SolidShip, ShippyPro, eHub, and Quadient. These alternatives offer similar shipping management features, often with a focus on streamlining processes and improving efficiency.
We find that FedEx Ship Manager is a legitimate software offered by FedEx. However, user reviews on platforms like G2 and Capterra reveal mixed experiences. While some praise the software's functionality, others express concerns about customer service and reliability.
Is FedEx Ship Manager legit?
We find that FedEx Ship Manager is a legitimate software offered by FedEx. However, user reviews on platforms like G2 and Capterra reveal mixed experiences. While some praise the software's functionality, others express concerns about customer service and reliability.
I couldn't find pricing details for FedEx Ship Manager. Contact FedEx directly for the most up-to-date pricing information. They can provide specific costs based on your shipping needs.
How much does FedEx Ship Manager cost?
I couldn't find pricing details for FedEx Ship Manager. Contact FedEx directly for the most up-to-date pricing information. They can provide specific costs based on your shipping needs.
In our experience, FedEx Ship Manager's customer service receives overwhelmingly negative reviews. Users frequently report difficulties reaching a live agent, unhelpful automated systems, and unresolved issues. While some users have positive experiences, the prevalent sentiment is negative.
Is FedEx Ship Manager customer service good?
In our experience, FedEx Ship Manager's customer service receives overwhelmingly negative reviews. Users frequently report difficulties reaching a live agent, unhelpful automated systems, and unresolved issues. While some users have positive experiences, the prevalent sentiment is negative.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.