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Feedback Lite

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Last updated on

Company health

Employee growth
12% increase in the last year
Web traffic
No change in the last quarter
Financing
February 2021 - $3M

Ratings

G2
4.1/5
(32)
Glassdoor
4.8/5
(5)

Feedback Lite description

Feedback Lite from Survicate is a customizable survey tool for gathering feedback from website visitors. This affordable solution offers various feedback forms and integrates with popular business tools. Feedback Lite helps businesses understand customer satisfaction and make data-driven decisions through simplified reporting and analysis. It's suitable for both small and large companies looking for an easy way to collect and analyze customer feedback online.


Who is Feedback Lite best for

Feedback Lite is a user-friendly survey tool ideal for businesses of all sizes seeking to collect customer feedback. Users praise its ease of use and customization options. While some users mention limited advanced features and occasional glitches, its detailed analytics and mobile-optimized widgets make it a valuable tool for enhancing customer understanding.

  • Excellent fit for small to medium businesses (1-1000 employees), good fit for large enterprises.

  • Well-suited for E-commerce and Software/IT/Telecommunications companies.


Feedback Lite features

Supported

Feedback Lite offers customizable website surveys to collect feedback from visitors.

Supported

Feedback Lite allows creating segments and custom surveys for precise targeting and high-quality responses.

Supported

Feedback Lite supports Website, Mobile App, Email, and In-Product surveys.

Supported

Feedback Lite uses AI to enrich feedback, analyze survey results, and build customer dashboards for tracking insights.

Supported

Feedback Lite integrates with popular business tools (not specified).

Supported

Feedback Lite automatically sorts feedback into topics like user experience and technical issues.

Supported

Feedback Lite's AI-powered research chatbot summarizes feedback from all sources.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.33

Feedback Lite reviews

We've summarised 32 Feedback Lite reviews (Feedback Lite G2 reviews) and summarised the main points below.

Pros of Feedback Lite
  • Easy to set up and use.
  • Customizable surveys and feedback forms.
  • Provides detailed responses and analytics.
  • Mobile-optimized widgets.
  • Good interface and user-friendly experience.
Cons of Feedback Lite
  • Limited advanced features are available.
  • High pricing, especially for analytics features.
  • Occasional glitches or buttons not working on the website.
  • No live transmission feature.
  • Needs periodic updates and design improvements.

Feedback Lite pricing

The commentary is based on 4 reviews from Feedback Lite G2 reviews.

Feedback Lite's pricing is considered somewhat high compared to similar feedback management tools. While some users find the cost justifiable for larger companies, others suggest it may be a drawback for smaller businesses or those with limited budgets. A free trial is available.

See the Feedback Lite pricing page.

  • Feedback Lite has a free plan.

  • Feedback Lite has a free trial.

Free
FREE

Collect priceless feedback without spending a dime πŸ’°. Includes: Email, link, website and in-product surveys, 40+ native integrations, Insights Hub, AI Research Assistant, Transcriptions.

Good
$99/mo

Gets your feedback collection off the ground πŸš€. Includes all Free plan features, plus: Feedback Button, Recurring surveys, Custom thank you screens, Export survey results and charts, 5 team seats.

Better
$99/mo

For when you're deep in your customer feedback era πŸ¦‹. Includes all Good plan features, plus: Mobile surveys (SDK), Remove Survicate branding, AI text response analysis, Advanced survey targeting, Integrate customer chats with Insights Hub, 10 team seats

Best
$99/mo

The GOAT of customer feedback plans 🐐. Includes all Better plan features, plus: Data Export API and Webhooks, BigQuery Integration, Multilingual surveys, Survey folders, User permissions, 15 team seats.

Better Than The Rest
Custom

Top shelf, custom-made, and a little extra ✨. Includes all Best plan features, plus: Custom pool of yearly responses, Dedicated support, Enterprise security, HIPAA compliance, Salesforce, Marketo and Pardot Integrations, White-label surveys, Advanced account management.


Feedback Lite alternatives

  • Logo of Checkbox
    Checkbox
    Build, share, and analyze surveys with flexible hosting.
    Read more
  • Logo of Survicate
    Survicate
    Collects customer feedback everywhere, AI finds insights fast.
    Read more
  • Logo of Feedier
    Feedier
    Collect feedback, analyze insights, improve experiences.
    Read more
  • Logo of IS Pro
    IS Pro
    Powerful survey platform for streamlined research and insightful data.
    Read more
  • Logo of Survalyzer
    Survalyzer
    Secure survey platform. Actionable insights. Happy customers.
    Read more
  • Logo of SurveyMonkey
    SurveyMonkey
    Create and send surveys, analyze results, gather valuable feedback.
    Read more

Feedback Lite FAQ

  • What is Feedback Lite and what does Feedback Lite do?

    Feedback Lite by Survicate is a user-friendly survey tool ideal for collecting website visitor feedback. It offers customizable surveys, targeted feedback options, and integrates with popular business tools. Simplified reporting and analysis helps businesses understand customer satisfaction and improve decision-making.

  • How does Feedback Lite integrate with other tools?

    Feedback Lite integrates with popular business tools, though specific integrations are not listed in the provided data. It's designed to streamline feedback collection and analysis alongside other platforms used by a business.

  • What the main competitors of Feedback Lite?

    Alternatives to Feedback Lite include Checkbox, Feedier, IS Pro, Survalyzer, SurveyMonkey, and Simplesat. These competitors offer various survey tools, feedback analysis, and reporting features. Some focus on specific niches like boosting reviews or providing secure platforms.

  • Is Feedback Lite legit?

    Yes, Feedback Lite is a legitimate tool from Survicate for gathering website visitor feedback. It's known for its ease of use and customizable surveys, though some users mention limited advanced features and pricing concerns. It integrates with popular business tools, making it a safe and useful option for collecting customer feedback.

  • How much does Feedback Lite cost?

    Feedback Lite's pricing is not available in the provided data. Survicate, the parent company, offers a free plan and paid plans starting at $99/month. Contact Survicate to determine if Feedback Lite is part of their product offering and its associated cost.

  • Is Feedback Lite customer service good?

    Feedback Lite users praise its powerful features, versatility, and accuracy in tracking project questions. While some experienced minor delays with the security interface, the overall feedback is positive, highlighting its usefulness and variety of tools.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.